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Bhanzu Sales and Support Manager Interview Questions and Answers

Updated 11 Jul 2024

Bhanzu Sales and Support Manager Interview Experiences

1 interview found

Sales and Support Manager Interview Questions & Answers

user image Anonymous

posted on 11 Jul 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jul 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction, how to sale a maths course ?
  • Ans. 

    To sell a maths course, highlight the benefits, showcase success stories, offer a trial period, and provide personalized support.

    • Highlight the benefits of taking the maths course, such as improved grades, better understanding of concepts, and increased confidence.

    • Showcase success stories of students who have taken the course and seen positive results.

    • Offer a trial period or demo class to allow potential customers to ex...

    • Answered by AI
    Add your answer
  • Q2. Experiences , How to represent our self infront of the customer?
  • Ans. 

    Representing oneself in front of customers requires professionalism, empathy, and effective communication.

    • Maintain a positive attitude and professional demeanor at all times.

    • Listen actively to the customer's needs and concerns.

    • Communicate clearly and effectively, using language that is easy for the customer to understand.

    • Show empathy and understanding towards the customer's situation.

    • Be knowledgeable about the product ...

    • Answered by AI
    Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Strength and weakness
    • Add your answer
  • Q2. How you fullfill the requirement of the customer?
  • Ans. 

    By understanding their needs, providing excellent customer service, and offering solutions to their problems.

    • Listen actively to customer concerns and needs

    • Provide prompt and efficient support

    • Offer personalized solutions tailored to each customer

    • Follow up to ensure customer satisfaction

    • Continuously improve processes based on customer feedback

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Definitely best platform to enhance the knowledge and for good growth.

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Interview Tips & Stories
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Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Interview questions from similar companies

Engineer- Customer Support Interview Questions & Answers

Realty Assistant user image robotics

posted on 24 Apr 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

Assignment contains simple technical mcq question contain hardware, system related.

Round 2 - Group Discussion 

Group Discussion is on different topics, like Social Media

Round 3 - HR 

(5 Questions)

  • Q1. Simple personal interview including System design , Computer network
    • Add your answer
  • Q2. What is IP4, what in WAN
  • Ans. 

    IPv4 is a protocol used to identify and locate devices on a network. WAN stands for Wide Area Network.

    • IPv4 is a numerical label assigned to devices on a network to enable communication.

    • WAN is a type of network that covers a broad area, such as a city or country.

    • IPv4 addresses are 32-bit numbers written in decimal format, like 192.168.1.1.

    • WANs connect multiple LANs together, allowing for communication over long distance

    • Answered by AI
    Add your answer
  • Q3. Tell me about yourself
    • Add your answer
  • Q4. Resume based question
    • Add your answer
  • Q5. Job description related
    • Add your answer

Skills evaluated in this interview

Customer Support Executive Interview Questions & Answers

MagicPin user image Anonymous

posted on 10 Mar 2022

I applied via Indeed and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - HR 

(9 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Ans. 

    I am applying for customer support associate because I want to put myself on a more creative career path .I have a background in customer support associate so I know that I  would be most effective in this firm and also I want to stable in my job 

     

     

     

    • Answered Anonymously
    View 1 more answer
  • Q2. What is your family background?
  • Ans. 

     There is four members my family including me .I belongs to  middle class family . Where as my father is government teacher and my mother is house wife and my younger brother is studying in college

     

    • Answered Anonymously
    Add your answer
  • Q3. What are your salary expectations?
    • View 1 more answer
  • Q4. Why should we hire you?
  • Ans. 

    You should hire me because I have best skill and two year of experience in customer sapport associate and I can provide you quility of work 

     

     

     

    • Answered Anonymously
    View 1 more answer
  • Q5. What are your strengths and weaknesses?
  • Ans. 

    Talking initiative good communication skills focused  and flexiblity etc all of these are my strength and  insecure to sensitive and easily trusted are my weakness

    • Answered Anonymously
    View 1 more answer
  • Q6. Tell me about yourself.
  • Ans. 

    My name-Neha Kumari I. From bihar and my district is East Champaran . I did complete my  graduation from Bhimrao Ambedkar University muzaffarpur. I am self-motivated and hard working person , and my short trem goal ek to get a job in reported compony and my long term goal is to achieved a good position where I can bulit my career . Talking to hobbies , my hobbies are communicate with new people and talking to my e...

    • Answered Anonymously
    View 1 more answer
  • Q7. What is the customer support associate
  • Ans. 

    A customer support associate is a professional who provides assistance and resolves issues for customers.

    • Customer support associates are responsible for addressing customer inquiries and concerns.

    • They provide information about products or services and help customers troubleshoot problems.

    • They may communicate with customers through various channels such as phone, email, or live chat.

    • Customer support associates strive to...

    • Answered by AI
    View 2 more answers
  • Q8. Why do you want to work as customer support associate
  • Ans. 

    You'll be helping customers solve a variety of different problems, which could have a huge impact on their personal or professional life. Your ability to empathize and wield social skills will be critical to build rapport with customers and get the information you need to help them

    • Answered Anonymously
    View 1 more answer
  • Q9. You have another experience
  • Ans. 

    No I don't have any experience other than that

    • Answered Anonymously
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The job seekers must work with that company which provides him good salary as per his work and where his skil amd experience must be regarded

Customer Support Executive Interview Questions & Answers

MagicPin user image Anonymous

posted on 16 Aug 2022

I applied via Referral and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What do you want in your life
    • Add your answer
  • Q2. Tell me about your self
    • Add your answer

Interview Preparation Tips

Topics to prepare for MagicPin Customer Support Executive interview:
  • Support executive
  • Teaching
Interview preparation tips for other job seekers - Your have To focus on your work with honesty

Technical Support Executive Interview Questions & Answers

DotPe user image Anonymous

posted on 9 May 2023

Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
-

I applied via Naukri.com and was interviewed before May 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic resume screening
  • Ans. Share your technical experience if have
    • Answered Anonymously
    Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. Technical question like internet check on software
  • Ans. Share troubleshoot experience if have any on internet over software that is install on system.
    • Answered Anonymously
    Add your answer
  • Q2. Company deals wihh restaurant software run on merchant system .jsu need to support tnem technically that it.if u good at internet check/ basis troubleshoot that it.
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. With AVP - technical knowedlge amd previous technical experience
    • Add your answer
Round 5 - HR 

(1 Question)

  • Q1. Final salary discussion
  • Ans. Ask salary which is relevant if u have experience they will give no issues of salary
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall good startup company everyone want you to become excellent from day 1 ..must have technical knowledge. Salary on time nonisuses nearby to metro.
More about working at Bhanzu

Bhanzu Interview FAQs

How many rounds are there in Bhanzu Sales and Support Manager interview?
Bhanzu interview process usually has 2 rounds. The most common rounds in the Bhanzu interview process are HR and One-on-one Round.
What are the top questions asked in Bhanzu Sales and Support Manager interview?

Some of the top questions asked at the Bhanzu Sales and Support Manager interview -

  1. Experiences , How to represent our self infront of the custom...read more
  2. How you fullfill the requirement of the custom...read more
  3. Introduction, how to sale a maths cours...read more

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