Axis Bank Phone Banking Officer Reviews

Likes

Nothing

Dislikes

Not good environment to work

Likes

The process trainer and soft skill trainer are good and the company environment is also good if we face any problem or making any mistake while doing our job the concern team will gives us a feedback

Dislikes

Some TL are good and rest of TL don't have manners how to talk with an agent They everytime just shout to the agent for increasing the sales and revenue but they did not audit their calls or give the feedback to agent so they can improve yourself most of the team leaders don't have proper process knowledge if we ask any concern to them they just told redirect the customer to branch. And they did not appreciate thier agent for doing a good work If I talk about the pulsate briefing I was working in this company from last 6 months and from the joining date till the resign I listened same briefing no update, no improvement feedback nothing...Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Company Culture , Work Satisfaction Skills Development

Dislikes

Noting

Likes

Liked the job security

Dislikes

Dislike the pay and salary

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Overall good experience

Dislikes

Good to grow up carrier

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Management work culture: Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good. Appraisals are fair and they give good salary hike and bonus every year.

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is slow. There is a bond of 2years before which you cannot resign. On the job training is not given to new joinees.

Work Details

I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Everything was good happy for that

Dislikes

Nothing all was good

Work Details

Work days: Rotational Shift (Strict Timings)