Arvato Customer Service ExecutiveGurgaon / Gurugram Reviews
based on 38 reviews
Updated 13 Aug, 2023
Overall Rating
3.9/5
How AmbitionBox ratings work?
Category Ratings
4.4
Skill development
4.0
Work-Life balance
3.9
Job Security
3.9
Work Satisfaction
3.7
Company culture
3.5
Promotions/Appraisal
3.1
Salary & Benefits
Arvato is rated
3.9 out of 5 stars on
AmbitionBox, based on 38 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Arvato is rated
3.9 out of 5 stars on
AmbitionBox, based on 38 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Arvato Customer Service Executive Gurgaon / Gurugram Reviews
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38 reviews found
Sort by:
Popular
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Construction Engineering Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 19 May 2022
Likes
Great environment
Dislikes
6 days working
Work Details
Very busy 😵
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 13 Aug 2023
Likes
Overall great experience to work with. Good culture. Growth was there.
Dislikes
Its difficult to apply for leaves. They don't easily give you leaves.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Claims Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Sep 2022
Likes
Best company with best people
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Full Time
·
Cse Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Sep 2017
Likes
Good for work
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Service Executive in
Gurgaon / Gurugram
Retail & B2C Sales Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 11 Oct 2020
Likes
I only like the office building
Dislikes
environment,way of talk ,their are no incentive plan,and the company support them who buttering the managers
Work Details
Work life is gud but no one is supported at all
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Amazon Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 12 Mar 2021
Likes
Work culture is the best part
Dislikes
Management
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Oct 2020
Likes
HR policy is the best of this company. I really appreciate.
Dislikes
Need to focus on Process Management for IJP selection
Work Details
Allover good.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
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Arvato.
Customer Service Executive in
Gurgaon / Gurugram
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Apr 2022
Likes
Environment,people and process
Dislikes
Management system
Work Details
Excellent
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People are good and working environment is nice , facilities are also good.
Dislikes
There is no job security in these kinds of situations just like lockdown
Work Details
To provide customer service
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within Country.
Customer Service Executive in
Gurgaon / Gurugram
cse Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 21 Sep 2018
Likes
Arvato is good in terms of transportation n employee security speciaply for females
Dislikes
Rules and regulations
Work Details
Hectic sometime yet Exciting to work because the process i work for was good
Work days: Rotational Shift
(Flexible Timings)
Customer Service Executive in
Gurgaon / Gurugram
Corporate Communication Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Feb 2020
Likes
It was excellent experience .
The company culture was good .
I was totally satisfied there .
Dislikes
Nothing .
Work Details
I worked as a customer service executive where in I was receiving calls related to customer queries.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
International Travel.
Customer Service Executive in
Gurgaon / Gurugram
Udyog vihar Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 07 Sep 2018
Likes
I worked in British airways process , it was very good as a point of learning and working such a big airline but Arvato as a company is poor ...cheap ...
Dislikes
Team mates and training part was good but salary and appraisals were mill.
Work Details
It was ok..
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Custmer service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 04 Mar 2019
Likes
Nice company,nice work culture..
I have work there for 2 years..
Dislikes
Compensation...
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Service Executive in
Gurgaon / Gurugram
Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 13 Sep 2018
Likes
The environment of this company is too good...as well as the HR DEPARTMENT is also cooperative...along with supervisors... however it is the great platform for the freshers....
Dislikes
I couldn't apply for the IJP just because...I do not 2 year work experience in thi particular company....they should give a chance to be permoted for those candidates also those who do not have 2 year experience... however they have atleast 1 year experience....
Customer Service Executive in
Gurgaon / Gurugram
Customer service executive Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 May 2022
Likes
I started my career with Arvato Bertelsmann and completed two years with blink of an eye, those 2 years are so blissful that I still look forward to work for the company. The friends I made in that company , we all are still in touch. I worked in The process of British Airways and got 2 years of experience and award as well for bestcustomer service executive by the customer. At last I want to say I love Arvato Bertelsmann!!...Read More
Dislikes
Nothing.
Work Details
Healthy and peaceful.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
British Airways Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 24 Feb 2019
Likes
Support Staff Co-operation with employees is something i would say .
Dislikes
Job security
Work Details
well my job was exciting actually , it was travel related calls whein i was dealing with flight booking which makes me travel virtually .
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Banking Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 27 Mar 2018
Likes
Teamates are good and training is satisfacfory, there is no job security they will kick you out anytime..Career growth is fine and very bad appraisal policy, they will provide both side cab for some processes...Everyone is playing games here..high level of politics..if you want to make your life hell then join this company
Dislikes
Everything is bad in this company.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Customer Care Specialist Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 11 Mar 2019
Likes
Nothing at all. The above rating says it all. Pathetic!
Dislikes
Everything. Wasted my 3yrs of work life.
Work Details
As a Customer Care Specialist for BA.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Gurgaon / Gurugram
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 11 Jun 2018
Likes
If I would have liked anything in arvato then I would haven't left the organization in just 3- 4 months
Dislikes
The work culture. People are not at all supportive. And even your TL never understand you and your problems. If you need instant off then you need to speak to the hire authority otherwise they will directly deduct lot of money. Not good in terms of managment.
People also ask about Arvato, Gurgaon / Gurugram Customer Service Executives
Is Arvato, Gurgaon / Gurugram a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 38 employee reviews, it's clear that most customer service executives have an average experience working at Arvato, Gurgaon / Gurugram. Skill development holds the highest rating at 4.4, while salary & benefits is rated the lowest amongst all factors at 3.1. Read reviews about skill development and salary & benefits on AmbitionBox.
Does Arvato, Gurgaon / Gurugram pay their Customer Service Executives well?
According to AmbitionBox reviews, Arvato, Gurgaon / Gurugram customer service executives rate their salary and benefits at 3.1 out of 5, based on 38 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Arvato, Gurgaon / Gurugram's customer service executives salaries here and to read reviews specifically about salary and benefits at Arvato, Gurgaon / Gurugram for customer service executives, click here.
How is the work culture at Arvato, Gurgaon / Gurugram for Customer Service Executives?
Work culture at Arvato, Gurgaon / Gurugram for customer service executives is rated 3.7 out of 5 by 38 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Arvato, Gurgaon / Gurugram for customer service executives, click here.
How is the job security at Arvato, Gurgaon / Gurugram for Customer Service Executives?
Based on 38 reviews on AmbitionBox, Arvato, Gurgaon / Gurugram's customer service executives rate job security at 3.9 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Arvato, Gurgaon / Gurugram for customer service executives, click here.
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