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Amazon Customer Service Executive Reviews

Updated 6 Mar, 2025
Overall Rating
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4.2/5
based on 589 reviews

Rating distribution

Category Ratings

4.3

Company culture

4.2

Salary

4.2

Work-life balance

4.1

Skill development

4.1

Work satisfaction

4.0

Job security

3.8

Promotions

What employees say about Amazon?

Insights from employee reviews on AmbitionBox

Workplace insights

Permanent work from home

Permanent work from home

85% employees reported

Rotational Shift

Rotational Shift

58% employees reported

Flexible timing

Flexible timing

61% employees reported

No travel

No travel

81% employees reported

View more detailed insights

Gender based rating

4.3
female

Rated by Women

257 reviews

4.2
male

Rated by Men

268 reviews

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Top Mentions in Amazon Customer Service Executive Reviews
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589 reviews found

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What people are saying about Amazon

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stubbornpanda
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2w (edited)
currently not working
Gave Amazon OA, still waiting for their response
Hey there, I gave amazon OA and work assessment around 30th Jan, 2024, after that I got an email saying successfully completed OA, but then I am still waiting and there is no response. (Almost 2 weeks) Any ... read more
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Top Amazon Customer Service Executive Interview Questions

asked in Customer Service Executive interview
Q1. What's mortor nd what is concrete nd wht is the setting time of concrete Mi ... read more
View answers (19)
asked in Customer Service Executive interview
Q2. How you speak with your customers
View answers (18)

Get interview-ready with top interview questions

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asked in Customer Service Executive interview
Q3. When can you say the grapes is a tree ?
View answers (2)
asked in Customer Service Executive interview
Q4. The process of transforming any key or a string of the characters into the ... read more
View answers (2)
asked in Customer Service Executive interview
Q5. What seles excutive work?
View answers (7)
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Read Amazon Customer Service Executive Reviews based on locations

4.3
 Hyderabad / Secunderabad

 (89)

4.1
 Pune

 (84)

4.2
 Noida

 (35)

4.7
 Coimbatore

 (16)

4.6
 Indore

 (12)

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

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People also ask about Amazon's Customer Service Executives

How is Amazon to work for?
Amazon is rated 4.2 out of 5, based on 589 reviews by employees on AmbitionBox. Amazon is known for Company culture which is rated at the top and given a rating of 4.3. However, Career growth is rated the lowest at 3.8 and can be improved. To know first hand how it is like to work at Amazon read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Amazon?
According to AmbitionBox ratings, Amazon employees rate its salary and benefits as 4.2 out of 5. You can know more about Amazon Salaries at AmbitionBox
How is the work culture at Amazon?
Work culture is rated 4.3 at Amazon by 589 employees. While job security is rated 4.0 and work-life balance is rated 4.2 at Amazon. Read detailed reviews by employees of Amazon on AmbitionBox.
Is work from home available in Amazon?
According to AmbitionBox, 85% Amazon employees work from home permanently, 4% work from office 3 days/week, and 1% work from office 2 days/week (based on 59 AmbitionBox reviews in last 6 months).

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 589 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 58% of employees reported the working... days at Amazon as Rotational Shift. 61% employees reported the work timings at Amazon as Flexible timing. Read more

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Amazon Customer Service Executive Salary
based on 1.8k salaries
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₹1 L/yr - ₹7 L/yr
17% more than the average Customer Service Executive Salary in India
View more details
Employee Benefits for Amazon Customer Service Executive
cab
Office cab/shuttle
53 total responses
freemeal
Free meal
36 total responses
onsite
International/On-site exposure
11 total responses
joining
Joining bonus
2 total responses
+26 more benefits
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