Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Amazon Team. If you also belong to the team, you can get access from here

Amazon Verified Tick

Compare button icon Compare button icon Compare
Filter reviews by

Clear all

Clear all

Amazon Customer Service Executive Reviews

Updated 6 Mar, 2025
Overall Rating
write
4.2/5
based on 589 reviews

Rating distribution

Category Ratings

4.3

Company culture

4.2

Salary

4.2

Work-life balance

4.1

Skill development

4.1

Work satisfaction

4.0

Job security

3.8

Promotions

What employees say about Amazon?

Insights from employee reviews on AmbitionBox

Workplace insights

Permanent work from home

Permanent work from home

85% employees reported

Rotational Shift

Rotational Shift

58% employees reported

Flexible timing

Flexible timing

61% employees reported

No travel

No travel

81% employees reported

Gender based rating

4.3
female

Rated by Women

257 reviews

4.2
male

Rated by Men

268 reviews

Jobseekers also viewed

4.0
 • 10.8k reviews
3.9
 • 22.5k reviews
4.2
 • 1.3k reviews
3.3
 • 7.4k reviews
3.8
 • 645 reviews
3.9
 • 189 reviews
4.0
 • 1.9k reviews
3.9
 • 4.5k reviews
3.7
 • 2k reviews
3.9
 • 1.2k reviews
4.2
 • 838 reviews
3.4
 • 695 reviews
3.8
 • 658 reviews
4.0
 • 361 reviews
3.2
 • 362 reviews
3.8
 • 296 reviews
3.1
 • 266 reviews
3.8
 • 238 reviews
4.3
 • 183 reviews
3.9
 • 179 reviews
Top Mentions in Amazon Customer Service Executive Reviews
Logo
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

589 reviews found

Sort by: Popular

HCLTech

Find your spark at a global tech company that values your every skill

Unlock significant opportunities

Top Amazon Customer Service Executive Interview Questions

Q1. What's mortor nd what is concrete nd wht is the setting time of concrete Mi ... read more
Q2. How you speak with your customers

Get interview-ready with top interview questions

View all 13 questions
Q3. When can you say the grapes is a tree ?
Q4. The process of transforming any key or a string of the characters into the ... read more
Q5. What seles excutive work?

Women @ Work is now live!

Explore industry insights, find exclusive jobs & unlock exciting rewards

Read Amazon Customer Service Executive Reviews based on locations

4.3
 Hyderabad / Secunderabad

 (89)

4.1
 Pune

 (84)

4.2
 Noida

 (35)

4.7
 Coimbatore

 (16)

4.6
 Indore

 (12)

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

Logo
You are reading trusted reviews. Keep reading to find out more about Amazon.

Discover interview dos and don'ts from real experiences

Contribute & help others!
anonymous
You can choose to be anonymous

People also ask about Amazon's Customer Service Executives

How is Amazon to work for?
Amazon is rated 4.2 out of 5, based on 589 reviews by employees on AmbitionBox. Amazon is known for Company culture which is rated at the top and given a rating of 4.3. However, Career growth is rated the lowest at 3.8 and can be improved. To know first hand how it is like to work at Amazon read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Amazon?
According to AmbitionBox ratings, Amazon employees rate its salary and benefits as 4.2 out of 5. You can know more about Amazon Salaries at AmbitionBox
How is the work culture at Amazon?
Work culture is rated 4.3 at Amazon by 589 employees. While job security is rated 4.0 and work-life balance is rated 4.2 at Amazon. Read detailed reviews by employees of Amazon on AmbitionBox.
Is work from home available in Amazon?
According to AmbitionBox, 85% Amazon employees work from home permanently, 4% work from office 3 days/week, and 1% work from office 2 days/week (based on 59 AmbitionBox reviews in last 6 months).

Recently Viewed

REVIEWS

Amazon

No Reviews

REVIEWS

Amazon

No Reviews

REVIEWS

Amazon

No Reviews

REVIEWS

Amazon

No Reviews

REVIEWS

Amazon

No Reviews

REVIEWS

Amazon

No Reviews

Tell us how to improve this page.

Anonymously discuss salaries, work culture, and many more

Get Ambitionbox App

Amazon Customer Service Executive Salary
based on 1.8k salaries
Lock Unlock
₹1 L/yr - ₹7 L/yr
17% more than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
53 total responses
freemeal
Free meal
36 total responses
onsite
International/On-site exposure
11 total responses
joining
Joining bonus
2 total responses
+26 more benefits
Compare Amazon with

Flipkart

4.0
Compare

TCS

3.7
Compare

Google

4.4
Compare

Netflix

4.5
Compare
write
Rate your company
Rate your company
100% anonymous
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent