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Amazon Customer Service Executive Reviews
Overall Rating
based on 589
reviews
What employees say about Amazon?
Insights from employee reviews on AmbitionBox
Workplace insights
Permanent work from home
85% employees reported
Rotational Shift
58% employees reported
Flexible timing
61% employees reported
No travel
81% employees reported
View more detailed insights
Gender based rating
Rated by Women
257 reviews
Rated by Men
268 reviews
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stubbornpanda
currently not working
Gave Amazon OA, still waiting for their response
Hey there, I gave amazon OA and work assessment around 30th Jan, 2024, after that I got an email saying successfully completed OA, but then I am still waiting and there is no response.
(Almost 2 weeks)
Any ...
read more
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Customer Service Executive interview
Q1. What's mortor nd what is concrete nd wht is the setting time of concrete Mi ... read more
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Q2. How you speak with your customers
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People also ask about Amazon's Customer Service Executives
Is Amazon a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 589 employee reviews, it's clear that most customer service executives have a positive experience working at Amazon.
Company culture holds the highest rating at 4.3, while career growth is rated the lowest amongst all factors at 3.8.
Read reviews about
company culture
and
career growth
on AmbitionBox.
Does Amazon pay their Customer Service Executives well?
According to AmbitionBox reviews, Amazon customer service executives rate their salary and benefits at 4.2 out of 5, based on 589 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Amazon is generally seen as a place that values and rewards its workforce fairly. You can know more about Amazon's customer service executives salaries
here
and to read reviews specifically about salary and benefits at Amazon for customer service executives,
click here
.
How is the work culture at Amazon for Customer Service Executives?
Work culture at Amazon for customer service executives is rated 4.3 out of 5 by 589 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon. To read reviews specifically about work culture at Amazon for customer service executives,
click here
.
How is the job security at Amazon for Customer Service Executives?
Based on 589 reviews on AmbitionBox, Amazon's customer service executives rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Amazon, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Amazon for customer service executives,
click here
.
Is work from home available to Customer Service Executives at Amazon?
According to AmbitionBox, 85% of Amazon's customer service executives work from home permanently, 9% work from the office, and 6% follow a hybrid model, based on 59 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance,
click here.
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17%
more
than the average Customer Service Executive Salary in India
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Office cab/shuttle
53 total
responses
Free meal
36 total
responses
International/On-site exposure
11 total
responses
Joining bonus
2 total
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