Add office photos
Engaged Employer
Amazon
4.1
based on 25k Reviews
Video summary
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Company Overview
Associated Companies
Company Locations
Filter benefits by
Customer Service Executive
location
Amazon Customer Service Executive Benefits
Updated on 18 Nov, 2024
Employer verified benefits
Employee Assistance Program (EAP)
The Employee Assistance Program (EAP) offers employees and their dependents confidential support with mental health, financial management, legal counsel and life coaching. The mental health resources are available 24/7 and extend to pediatric mental health as well. EAP assists our employees in maintaining a holistic approach to their health and well-being.
Read More: https://www.aboutamazon.in/news/workplace/lesser-known-amazon-employee-benefits
Professional Development
Amazon fosters a culture of learning, curiosity and experimentation. Amazon leaders guide and support their teams in pursuing different roles, embracing new challenges and upskilling. Amazon offers internal transfer opportunities and leadership and mentoring programs like Pathways, Insurgents, Amazon Future Builders, Bar Raiser, and Pinnacle Leadership programs. These programs reflect our commitment to enabling employees’ 360-degree professional development.
Read More: https://www.amazon.jobs/en/benefits/global
Parental Leave & PTO
At Amazon, we ensure that parental leave is equitable for all employees, regardless of gender. Birth mothers are eligible for up to 26 weeks of paid leave, while adoptive mothers can take up to 12 weeks of paid leave. Paid paternal leave of six weeks is also offered. Our ""Ramp Back"" program assists birth mothers in transitioning smoothly back to the workplace, with flexible work timings for up to 8 weeks as they adjust to their new life.
Recognizing the importance of time off to recharge, employees at Amazon accrue paid time off, enjoy company-paid holidays, and have access to leave for personal emergencies and bereavement.
Read More: https://www.aboutamazon.in/workplace/employee-benefits
Employee reported benefits
Benefits Rating
4.4
based on 5 ratings
18 benefits available at Amazon
Office Perks
Professional Support
Health & Insurance
Financial Benefits
Time Off
Office Perks
157 total responses
Office cab/shuttle
53 total responses
Cafeteria
42 total responses
Free meal
36 total responses
Child care facility
12 total responses
Professional Support & Learning
116 total responses
Job/Soft skill training
79 total responses
Professional degree assistance
21 total responses
International/On-site exposure
11 total responses
Course reimbursements
3 total responses
Health & Insurance
68 total responses
Health insurance
61 total responses
Life insurance
4 total responses
Annual health checkup
1 total response
Mental health wellbeing
1 total response
Financial Benefits
11 total responses
Joining bonus
2 total responses
Mobile bill reimbursements
2 total responses
Car lease
2 total responses
Stock options
2 total responses
Was this information helpful?
Amazon Customer Service Executive Benefit Reviews by Employees
Customer Service Executive in Jamshedpurposted on 17 Jun 2022Amazon company is very nice.
Good work environment and culture.Teamment are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling.company policies are good,
appraisals are fair and de give good salary hike and bonus every year. Read More
Customer Service Executive in Kanpur Cityposted on 16 Oct 2021Good work empowerment and chlorine teammates are supportive and the management is transparent.there is a huge cafeterias and gaming arcade for chilling. Company policies are good. appraisals are fir and they give good salary hike and bonus every year. Read More
Customer Service Executive in Mumbai Suburbanposted on 28 Feb 2021Good work environment and culture. Teammates are supportive and the management is transparent. Their is a huge cafeteria and gaming arcade for chilling. Company policies are good appraisals are fair and they give good salary hike and bonus every year. Read More
Customer Service Executive posted on 26 Sep 2022Likes:
Good people
Good working culture
Team manager and others always ready to help
Won't feel alone starving for a resolution
There is fun activities, connects, benefits shared, good salary
Read More
Customer Service Executive in Kanpurposted on 17 Jul 2020Good work environment and culture teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling Read More
Customer Service Executive in PuneCustomer Success, Service & Operationsposted on 2 Jun 2021Good work environment and supporting people... It was great.. There is a huge cafeteria and gaming arcade for chilling. Read More
Customer Service Executive in Viman Nagar Puneposted on 22 Jul 2018Fantastic environment , fantastic canteen , training was learning with fun , worked for an year with sheer joy Read More
Customer Service Executive in PuneCustomer Success, Service & Operationsposted on 9 Apr 2022More pay and skill development practices. Should have trainings like six Sigma, project management etc Read More
Customer Service Executive posted on 4 May 2022More pay and skill development practices. Should have trainings like six Sigma, project management etc Read More
Customer Service Executive Customer Success, Service & Operationsposted on 9 Jan 2025Work Culture is really good and rewards and recognition on weekly basis . Read More
Discover Amazon interview dos and don'ts from real experiences
Amazon Salaries
What people are saying about Amazon
View All
stubbornpanda
1w (edited)
currently not working
Gave Amazon OA, still waiting for their response
Hey there, I gave amazon OA and work assessment around 30th Jan, 2024, after that I got an email saying successfully completed OA, but then I am still waiting and there is no response.
(Almost 2 weeks)
Any idea, how much time does it takes?
Role - Amazon SDE new grad
Location - UK
Got a question about Amazon?
Ask anonymously on communities.
More about working at Amazon
Top Rated Mega Company - 2024
Top Rated Company for Women - 2024
Top Rated Internet/Product Company - 2024
HQ - Seattle,Washington, United States
Amazon Customer Service Executive Reviews and Ratings
based on 581 reviews
4.2/5
Rating in categories
4.0
Skill development
4.2
Work-life balance
4.2
Salary
4.1
Job security
4.3
Company culture
3.8
Promotions
4.0
Work satisfaction
Reviews
I like working hours and the trainers are really best
Explore 581 Reviews and Ratings
Top Amazon Customer Service Executive Interview Questions
Employee Benefits at Similar Companies
4.0
• 1.5k Benefits Reported
3.9
• 2k Benefits Reported
4.2
• 117 Benefits Reported
3.3
• 597 Benefits Reported
3.9
• 125 Benefits Reported
4.0
• 24 Benefits Reported
4.0
• 325 Benefits Reported
3.9
• 443 Benefits Reported
Add benefits
Stay ahead in your career. Get AmbitionBox app
Helping over 1 Crore job seekers every month in choosing their right fit company
70 Lakh+
Reviews
5 Lakh+
Interviews
4 Crore+
Salaries
1 Cr+
Users/Month
Contribute to help millions
Get AmbitionBox app