AmbitionBox
Search
Reviews
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Premium Employer
i
This company page is being actively managed by
Alorica Team. If you also belong to the team, you
can get access from
here
Alorica
Compare
Filter reviews by Alorica Customer Success, Service & Operations Department Reviews
Overall Rating
based on 351
reviews
What employees say about Alorica?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
65% employees reported
Rotational Shift
80% employees reported
Flexible timing
49% employees reported
No travel
60% employees reported
View more detailed insights
Gender based rating
Rated by Women
122 reviews
Rated by Men
221 reviews
Jobseekers also viewed
Explore Reviews by Department
View All
Customer Success, Service & Operations
• 351 Reviews
BFSI, Investments & Trading
• 37 Reviews
Engineering - Software & QA
• 18 Reviews
IT & Information Security
• 12 Reviews
Engineering - Hardware & Networks
• 11 Reviews
Quality Assurance
• 10 Reviews
Top Mentions
in Alorica Customer Success, Service & Operations Department Reviews
351 reviews found
Sort by:
Popular
asked in
Customer Support Executive interview
Q1. Handling postpaid customer with high bill
Q2. How to address customer if they talk rude
Get interview-ready with top interview questions
View all 13 questions
You are reading trusted reviews. Keep reading to find out more about
Alorica.
Discover interview dos and don'ts from real experiences
Top trending discussions
View All
Career Advice
1w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks.
My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K.
With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes.
Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?
Got a question about Alorica?
Ask anonymously on communities.
Jobs at Alorica
People also ask about Alorica's Customer Success, Service & Operations Department
Is Alorica's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 351 employee reviews, it's clear that most employees have an average experience working at Alorica's Customer Success, Service & Operations Department.
Salary holds the highest rating at 3.0, while career growth is rated the lowest amongst all factors at 2.6.
Read reviews about
salary
and
career growth
on AmbitionBox.
Does Alorica's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Alorica's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.0 out of 5, based on 351 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Alorica's Customer Success, Service & Operations Department salaries
here
and to read reviews specifically about salary and benefits at Alorica's Customer Success, Service & Operations Department,
click here
.
How is the work culture at Alorica's Customer Success, Service & Operations Department?
Work culture at Alorica's Customer Success, Service & Operations Department is rated 2.8 out of 5 by 351 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Alorica's Customer Success, Service & Operations Department,
click here
.
How is the job security at Alorica's Customer Success, Service & Operations Department?
Based on 351 reviews on AmbitionBox, Alorica's Customer Success, Service & Operations Department employees rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Alorica's Customer Success, Service & Operations Department. To read reviews about job security at Alorica's Customer Success, Service & Operations Department,
click here
.
Is work from home available at Alorica's Customer Success, Service & Operations Department?
According to AmbitionBox, 8% of Alorica's Customer Success, Service & Operations Department employees work from home permanently, 65% work from the office, and 27% follow a hybrid model, based on 67 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance,
click here.
How do I get a job at Alorica's Customer Success, Service & Operations Department?
To get a job at Alorica's Customer Success, Service & Operations Department, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Alorica interview questions and practice your responses to prepare thoroughly.
Tell us how to improve this page.
- Home >
- Reviews >
- Alorica Reviews >
- Alorica Customer Success, Service & Operations Department Reviews Reviews
Join Alorica Making Lives Better… One Interaction at a Time!
|
Customer Support Executive
109
salaries
|  ₹2.3 L/yr - ₹4.5 L/yr |
|
Team Manager
93
salaries
| ₹3.5 L/yr - ₹8 L/yr |
|
Customer Service Executive
85
salaries
| ₹2.3 L/yr - ₹4 L/yr |
|
Customer Service Associate
32
salaries
| ₹2.3 L/yr - ₹4 L/yr |
|
Customer experience Executive
28
salaries
| ₹2.7 L/yr - ₹4 L/yr |
Office cab/shuttle
10 total
responses
Free meal
2 total
responses
International/On-site exposure
1 total
response
Health insurance
4 total
responses
Compare Alorica with
Concentrix Corporation
Compare
Teleperformance
Compare
Foundever
Compare
Genpact
Compare
Rate your company