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Accenture

Compare

3.9

based on 54.4k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated IT/ITES Company - 2024

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Accenture Customer Support Associate Bangalore / Bengaluru Reviews

Updated 30 Jul, 2024

Overall Rating

1.7/5

based on 5 reviews

Rating distribution

2 (40.0%)

0 (0%)

1 (20.0%)

0 (0%)

2 (40.0%)

Category Ratings

2.6

Job security

1.8

Company culture

1.8

Skill development

1.6

Salary

1.4

Work satisfaction

1.2

Promotions

1.1

Work-life balance

What employees say about Accenture?

Insights from employee reviews on AmbitionBox

Workplace insights

Flexible timing

50% employees reported

No travel

75% employees reported

View more detailed insights

Gender based rating

1.2

Rated by Women

4 reviews

3.0

Rated by Men

1 reviews

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5 reviews found

Sort by: Popular

Customer Support Associate in Bangalore / Bengaluru

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

5.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 26 Oct 2023

Likes

Job security is there u will get good perks overall it's average for the pay scale

Job security - Excellent

Dislikes

Workload is too much and stressful what they pay doesn't justify for that work you do, no work life balance 10 hours or shift and traveling will take extra time too if you are a fresher and getting or getting a good pay which means 6-7 lpa for a BPO role only then you can consider

Salary - Poor
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Bad

Customer Support Associate in Bangalore / Bengaluru

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Jul 2024

Likes

Nothing to like

Dislikes

nothing to like

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

What people are saying about Accenture

View All

a security delivery analyst

Stuck from 2.6 years without hike and promotion

I have been working at my current organization for 2.6 years and started with a CTC of ₹8 lakh, which has remained unchanged since my joining. During this period, I have not received any promotions or salary hikes, which has made me question whether I should wait for growth within the company or explore external opportunities. I am hopeful of getting a promotion in June this year, but I am unsure if it’s worth waiting for. Here’s what I am considering: 1. Stay and wait for the promotion: There’s a possibility of career progression in June. Should I wait for it, considering the time and effort I have invested here? 2. Start looking for a new opportunity: I could begin exploring other organizations where I might receive a better salary, role, and career growth. However, leaving without securing my next promotion feels uncertain. I would appreciate suggestion: Whether I should wait until June or start looking for better option or if you have something else please tell me in comments

Got a question about Accenture?

Ask anonymously on communities.

Customer Support Associate in Bangalore / Bengaluru

Accounting & Taxation Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 16 Feb 2022

Likes

to much of stress

Job security - Good

Dislikes

The rotational shifts that effects girls in one or the other way and it would be wonderful if they reduced the burden

Skill development - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

It was good and learnt many skills.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Get interview-ready with top interview questions

View all 6 questions

Customer Support Associate in Bangalore / Bengaluru

Content Management Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 19 May 2020

Likes

Good team with a proper training provided no issues with salary even in Covid times.

Salary - Good
Skill development - Good
Job security - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Night shifts to female staff, Some processes which doesn't have career growths.

Promotions - Poor

Work Details

Good but not useful for career growths

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Associate in Bangalore / Bengaluru

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Jun 2022

Likes

Good work ambience

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is politics in management

Work Details

Well balanced

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

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Accenture Customer Support Associate Reviews by Locations

Accenture Bangalore / Bengaluru Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 Accenture reviews submitted by Accenture employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Accenture is the right company for you. 50% employees repor...Read more