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WNS Associate Operations Lead Interview Questions and Answers

Updated 17 Apr 2024

WNS Associate Operations Lead Interview Experiences

5 interviews found

I applied via Recruitment Consultant and was interviewed in Jul 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. All Journal entries especially bad debts, Prepaid expenses. They will give situations and will ask you to make Journal entry. You need to tell the Journal entry and the double effect .

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm listen to the question and then answer.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Overview about the professional experience
  • Q2. Reason for Job change
Round 3 - Technical 

(1 Question)

  • Q1. Trade life cycle flows
Round 4 - Technical 

(1 Question)

  • Q1. Depth overview about the area of experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are a immediate joiner there will be more scope on this line. Best of luck!

Associate Operations Lead Interview Questions Asked at Other Companies

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Q3. 2. Who are the stakeholders?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Apr 2023.

Round 1 - One-on-one 

(1 Question)

  • Q1. Questions related to advance Excel like conditional Formatting, vba codes
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

I don't remember now as it was 5 years back

Round 3 - One-on-one 

(2 Questions)

  • Q1. General questions about ourself and basic maths and Excel for the process
  • Q2. HR salary discussion

Interview Preparation Tips

Topics to prepare for WNS Associate Operations Lead interview:
  • Excel
  • Unified Communications
Interview preparation tips for other job seekers - Just be confident what you say

WNS interview questions for designations

 Operations Associate

 (39)

 Associate Lead

 (39)

 Team Lead Operations

 (4)

 Senior Associate Operations

 (34)

 Associate Operations Executive

 (2)

 Associate Technical Operations

 (1)

 Associate - Team Lead

 (3)

 Lead Associate Trainer

 (2)

I applied via Recruitment Consultant and was interviewed in Jul 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Bad debts, purchase and sales, prepaid expenses journal entries and my work experience in detail.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm listen to the question and then answer.

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is medical billing?
  • Q2. What you know about the job
  • Ans. 

    Team Lead Operations is responsible for overseeing daily operations, managing team members, and ensuring efficiency and productivity.

    • Responsible for overseeing daily operations and ensuring smooth workflow

    • Managing and leading a team of employees

    • Setting goals and targets for the team

    • Monitoring performance and providing feedback

    • Implementing strategies to improve efficiency and productivity

    • Handling escalated issues and re...

  • Answered by AI
Round 2 - Aptitude Test 

Prefer some aptitude test

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Random questions on aptitude

Round 2 - HR 

(2 Questions)

  • Q1. Professional work related questions
  • Q2. Expertise in role
Round 3 - One-on-one 

(2 Questions)

  • Q1. Detailed description on JD
  • Q2. Case studies along with core competencies questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for basic questions on leadership work on client services, business growth, problem solving, managing projects, employee engagement and budget along with Inventory management
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introducing myself
  • Q2. Salary expectations
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction about myself
  • Q2. Relocation to Indore or Mohali
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself.
Round 2 - One-on-one 

(1 Question)

  • Q1. How do you manage SLA?
  • Ans. 

    Managing SLA involves setting clear expectations, monitoring performance, and addressing any deviations promptly.

    • Set clear and realistic SLA targets with stakeholders

    • Regularly monitor performance against SLA metrics

    • Implement processes to address any deviations from SLA

    • Communicate effectively with team members and stakeholders about SLA expectations

    • Use technology and tools to track and analyze SLA performance

    • Provide reg

  • Answered by AI

Team Lead Operations Interview Questions & Answers

Foundever user image Jayeshkumar R Purohit

posted on 20 Aug 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. General introduction
Round 3 - Behavioral 

(2 Questions)

  • Q1. Tell me about yourself!
  • Q2. What positive changes would you like to bring to the organization?
  • Ans. As a Team Leader in the BPO organization, I would like to implement several positive changes. Firstly, I'd focus on enhancing communication within the team and with clients, fostering a more transparent and collaborative environment. Additionally, I'd introduce ongoing training and skill development programs to ensure the team stays up-to-date with industry trends. Streamlining processes to increase efficiency, along w...
  • Answered by Jayeshkumar R Purohit

Interview Preparation Tips

Interview preparation tips for other job seekers - Effective and confident, Presentable impressive attitude, and knowledge of the roles and responsibilities.

WNS Interview FAQs

How many rounds are there in WNS Associate Operations Lead interview?
WNS interview process usually has 2-3 rounds. The most common rounds in the WNS interview process are Resume Shortlist, Technical and One-on-one Round.
How to prepare for WNS Associate Operations Lead interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at WNS. The most common topics and skills that interviewers at WNS expect are Banking, Supervision, Accounting, Bank Reconciliation and Customer Service.
What are the top questions asked in WNS Associate Operations Lead interview?

Some of the top questions asked at the WNS Associate Operations Lead interview -

  1. All Journal entries especially bad debts, Prepaid expenses. They will give situ...read more
  2. General questions about ourself and basic maths and Excel for the proc...read more
  3. Questions related to advance Excel like conditional Formatting, vba co...read more

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WNS Associate Operations Lead Salary
based on 337 salaries
₹2.6 L/yr - ₹10 L/yr
6% more than the average Associate Operations Lead Salary in India
View more details

WNS Associate Operations Lead Reviews and Ratings

based on 61 reviews

3.4/5

Rating in categories

3.0

Skill development

3.5

Work-life balance

2.7

Salary

3.9

Job security

3.2

Company culture

2.5

Promotions

3.2

Work satisfaction

Explore 61 Reviews and Ratings
Lead Associate - Operations

Bangalore / Bengaluru

4-6 Yrs

Not Disclosed

Lead Associate - Operations

Mumbai

2-5 Yrs

Not Disclosed

Lead Associate - Operations

Pune

6-8 Yrs

Not Disclosed

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