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WNS Interview Questions, Process, and Tips

Updated 8 Feb 2025

Top WNS Interview Questions and Answers

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WNS Interview Experiences

Popular Designations

979 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Jun 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell us about yourself
Round 2 - Technical 

(2 Questions)

  • Q1. What do you know about Shipping process?
  • Ans. 

    Shipping process involves the handling, packaging, and transportation of goods from one location to another.

    • Shipping process includes order processing, packaging, labeling, and transportation.

    • It involves selecting the appropriate shipping method based on factors like cost, speed, and destination.

    • Tracking and monitoring shipments to ensure timely delivery is a crucial part of the process.

    • Shipping process may involve cus...

  • Answered by AI
  • Q2. What was your favourite subject in college?
Round 3 - Technical 

(2 Questions)

  • Q1. What do you know about Shipping process?
  • Ans. 

    Shipping process involves the handling, packaging, and transportation of goods from one location to another.

    • Shipping process includes order processing, packaging, labeling, and loading/unloading of goods.

    • Various modes of transportation are used in shipping such as trucks, ships, airplanes, and trains.

    • Shipping companies often use tracking systems to monitor the movement of goods and provide real-time updates to customer...

  • Answered by AI
  • Q2. Do you know Imoort Export?
  • Ans. 

    Import Export involves the buying and selling of goods and services between countries.

    • Involves the exchange of goods and services between countries

    • Requires knowledge of international trade regulations and customs procedures

    • Can involve tariffs, quotas, and trade agreements

    • Examples include importing electronics from China or exporting agricultural products to Europe

  • Answered by AI

Interview Preparation Tips

Topics to prepare for WNS Operations Associate interview:
  • Shipping Line
  • Export Import
  • Insurance
Interview preparation tips for other job seekers - Interview will be in English. You will need good Typing Speed. Approx 30-40wpm.

Top WNS Operations Associate Interview Questions and Answers

Q1. What things does a invoice copy have ?
View answer (3)

Operations Associate Interview Questions asked at other Companies

Q1. How do you get use to bulk of invoices comes at a time and how do you work on it
View answer (7)
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. After HR round, it was One on one round with Manager. Basics questions regarding introduction Detailed interview regarding the requirements Lean Six Sigma RPA, AI ML, Digital Transformation questions
Round 3 - Case Study 

Detailed case study on given topics

Round 4 - One-on-one 

(1 Question)

  • Q1. HR head one on one round

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to have detailed knowledge on Digital Transformation

Digital Transformation Consultant Interview Questions asked at other Companies

Q1. What insights can you provide from your case study on Digital Transformation?
View answer (1)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Basic questions related to sanctions and transaction monitoring.

Assistant Manager Operations Interview Questions asked at other Companies

Q1. What can you tell me about xlookup function?
View answer (26)
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Can you provide a self-introduction?
  • Ans. 

    I am a dedicated and experienced professional with a strong background in team leadership and project management.

    • Over 5 years of experience in leading teams and managing projects

    • Skilled in communication, problem-solving, and decision-making

    • Proven track record of achieving goals and delivering results

    • Passionate about motivating and developing team members

    • Previously led a successful project to improve efficiency and prod

  • Answered by AI
  • Q2. What are your personal details and past professional experiences?
  • Ans. 

    I have a Bachelor's degree in Business Administration and 5 years of experience in project management.

    • Bachelor's degree in Business Administration

    • 5 years of experience in project management

  • Answered by AI

Associate - Team Lead Interview Questions asked at other Companies

Q1. Do you ADAS features if yes then briefly explain about features
View answer (1)

WNS interview questions for popular designations

 Senior Associate

 (138)

 Associate

 (64)

 Associate Lead

 (40)

 Operations Associate

 (39)

 Senior Associate Operations

 (35)

 Assistant Manager

 (27)

 Back Office Executive

 (23)

 Analyst

 (21)

I applied via Naukri.com and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. I don't have received any call from WNS
  • Q2. I don't have received any interview call
  • Q3. I don't have received call from WNS
  • Q4. Received call from WNS

Interview Preparation Tips

Topics to prepare for WNS Non Voice Customer Care Executive interview:
  • I am not suggest any topic
Interview preparation tips for other job seekers - I don't have received any call from WNS for interview so I don't have interview details process and how I tell what was round 1,2,3 .

Non Voice Customer Care Executive Interview Questions asked at other Companies

Q1. What is the voice and non voice processing and it roles ?
View answer (1)

Get interview-ready with Top WNS Interview Questions

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Aug 2023. There were 4 interview rounds.

Round 1 - Aptitude Test 

General aptitude test

Round 2 - Mental ability test 

(2 Questions)

  • Q1. Pshycological test
  • Q2. Are you a multitasking or not
  • Ans. 

    I am a multitasking individual who excels at managing multiple tasks simultaneously.

    • I am able to prioritize tasks effectively

    • I can switch between tasks seamlessly

    • I have experience successfully handling multiple projects at once

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. About my previous experience
  • Q2. Reason to join the company
Round 4 - HR 

(2 Questions)

  • Q1. General questions
  • Q2. Reason of leaving current job
  • Ans. 

    Seeking new challenges and growth opportunities

    • Desire for career advancement

    • Looking for a new challenge

    • Seeking growth opportunities

    • Change in career direction

  • Answered by AI

Top WNS Associate Lead Interview Questions and Answers

Q1. Difference between Money laundering and terrorist financing?
View answer (2)

Associate Lead Interview Questions asked at other Companies

Q1. Difference between Money laundering and terrorist financing?
View answer (2)

Jobs at WNS

View all
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - HR 

(1 Question)

  • Q1. Tell me something about yourself.
Round 2 - Aptitude Test 

It depends on the question being asked.

Round 3 - One-on-one 

(1 Question)

  • Q1. Can you describe your previous processes?

Top WNS Senior Associate Interview Questions and Answers

Q1. Different types of constraints and difference between primary key and foreign key?
View answer (2)

Senior Associate Interview Questions asked at other Companies

Q1. On an average, how many invoices can you process in a day?
View answer (10)

Associate Interview Questions & Answers

user image Anonymous

posted on 26 Dec 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me something about yourself
Round 3 - Assignment 

Have to review and mark.

Round 4 - One-on-one 

(1 Question)

  • Q1. Where you look yourself in next 5 years

Top WNS Associate Interview Questions and Answers

Q1. what is money laundering?
View answer (14)

Associate Interview Questions asked at other Companies

Q1. What is mean of TTR & why required for powder coating process ?
View answer (17)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Assignment 

Had to write an essay on the given topic.
There was a chat conversation and we had to help the customer by resolving the issue.

Round 3 - HR 

(1 Question)

  • Q1. Why I wanted to join WNS?

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (38)

I applied via Company Website

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is the work in office
  • Q2. What is timings in day
  • Ans. 

    Timings in a day refer to the different periods of time that make up a 24-hour day.

    • A day is typically divided into morning, afternoon, evening, and night

    • Different cultures may have different ways of dividing a day

    • Timings can also refer to specific times for events or activities

  • Answered by AI
Round 3 - HR 

(4 Questions)

  • Q1. How much salary per month
  • Q2. What is timing in the day
  • Ans. 

    Timing in the day refers to the different periods or divisions of time within a 24-hour cycle.

    • Timing in the day includes morning, afternoon, evening, and night.

    • It helps in organizing daily activities and scheduling tasks.

    • Different cultures may have different names or divisions for timing in the day, such as siesta or tea time.

    • Timing in the day can also be represented using the 12-hour or 24-hour clock system.

  • Answered by AI
  • Q3. How to procesa I share my details
  • Q4. Please tell me the process

Interview Preparation Tips

Interview preparation tips for other job seekers - Job seekers are known all knowledge and seek easy way to apply for job

Software Developer Interview Questions asked at other Companies

Q1. Maximum Subarray SumGiven an array of numbers, find the maximum sum of any contiguous subarray of the array. For example, given the array [34, -50, 42, 14, -5, 86], the maximum sum would be 137, since we would take elements 42, 14, -5, and ... read more
View answer (39)

WNS Interview FAQs

How many rounds are there in WNS interview?
WNS interview process usually has 2-3 rounds. The most common rounds in the WNS interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for WNS interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at WNS. The most common topics and skills that interviewers at WNS expect are Communication Skills, Customer Service, Accounting, Excel and SQL.
What are the top questions asked in WNS interview?

Some of the top questions asked at the WNS interview -

  1. What is journal entries? What is cash allotment? What is differance between PO ...read more
  2. what is money launderi...read more
  3. 4. Show linking between Income Statement, Balance sheet and cash flow statement...read more
How long is the WNS interview process?

The duration of WNS interview process can vary, but typically it takes about less than 2 weeks to complete.

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WNS Interview Process

based on 683 interviews

Interview experience

3.9
  
Good
View more

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WNS Reviews and Ratings

based on 10.9k reviews

3.4/5

Rating in categories

3.1

Skill development

3.4

Work-life balance

2.9

Salary

3.6

Job security

3.2

Company culture

2.7

Promotions

3.1

Work satisfaction

Explore 10.9k Reviews and Ratings
Hiring For Sr. Associate

Hyderabad / Secunderabad

2-5 Yrs

â‚ą 1.44-4.5 LPA

Senior Group Manager - Transactional Quality

Bangalore / Bengaluru

7-11 Yrs

Not Disclosed

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