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Wipro Service Desk Analyst Interview Questions and Answers for Freshers

Updated 16 Mar 2023

1 interview found

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Service Desk Analyst Interview Questions

user image Anonymous

posted on 16 Mar 2023

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Campus Placement and was interviewed in Feb 2023.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Aptitude is inborn potential to perform certain kinds of activities, whether physical or mental, and whether developed or undeveloped. Aptitude is often contrasted with skills and abilities, which are developed through learning.

3

Group Discussion Round

Group discussion (GD) is a comprehensive technique to judge the suitability of an individual and his appropriateness for admission, scholarship, job, etc. GD assesses the overall personality – thoughts, feelings and behaviour - of an individual in a group. A topic is presented to the group members for discussion.

4

HR Round (2 Questions)

  • Q1. Tell me something about yourself? ... What are your strengths? ... Why are you interested in this job? ... Where do you see yourself in the next 5 years? ... Wo...read more
  • Q2. Tell me about yourself. Why do you want to work for our company? What are your greatest strengths and weaknesses? Why are you looking for a change? Tell me abou...read more
5

Technical Round (1 Question)

  • Q1. Do you have any technical certifications? How many programming languages do you know? What are the different types of OS you are comfortable working with? What ...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Do you have any technical certifications?
How many programming languages do you know?
What are the different types of OS you are comfortable working with?#1. Identify Your Career Goals. ...
#2. Dedicate Time to the Search. ...
#3. Don't Limit Your Search to Online Resources. ...
#4. Make Networking Part of Your Everyday Life. ...
#5. Keep Yourself Busy. ...
#6. Optimize Your LinkedIn Profile. ...
#7. Use Several Job-Search Websites. ...
#8. Do Your research.

Skills evaluated in this interview

Service Desk Analyst Jobs at Wipro

View all

Interview questions from similar companies

Service Desk Analyst Interview Questions

Capgemini user image M. Bhavana priya

posted on 27 Apr 2022

I applied via Instagram job pages and was interviewed in Mar 2022.

1 Interview Round

1

HR Round (1 Question)

  • Q1. 1.Tell me about your self? 2.explain about the project work you have done 3.Strength and weakness 4.Hobbies 5.resume based questions. 6.Are you ready to re loca...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - 1) As I am still pursuing my graduation , due to college timings I was a bit late than the scheduled time, I received a mail " You can log out now " But immediatly I kept a mail for the help line Then I waited for 30 min then I got connected for the interview call, so it may take time but be on website till you get the interview notification
2 ) the HR questioned me how I'll be dealing with things and managing time. So, be ready to answer any kind of questions might be situational based, project, resume based, etc what ever you answer there will be a question from it so think before you answer, so that you can explain the HR.
I had both Technical and HR round where the interviewers where very friendly. No need to be tensed If you know what you are answering you'll be able to handle it smoothly.
All the Best 👍💯

1 Interview Round

1

Technical Round (3 Questions)

  • Q1. No use only polics only manager in gof father
  • Q2. All nonsense questions no use in anyone
  • Q3. No questions required to study you are the best you can give interweave directly and you will select

Interview Preparation Tips

Interview preparation tips for other job seekers - Not use no one support clearly

I applied via Company Website and was interviewed in Dec 2021.

1 Interview Round

1

HR Round (1 Question)

  • Q1. Basics of c ,core Java basics

Interview Preparation Tips

Interview preparation tips for other job seekers - Market yourself. ...
Apply even if you're not fully qualified. ...
Job search like it's your job. ...
Use informational interviews to network

I applied via campus placement at JNTU College of Engineering, Kakinada and was interviewed before Mar 2021.

1 Interview Round

1

Technical Round (1 Question)

  • Q1. 1. What is a SMTP and how it's being used 2. What is ITIL and it's version 3. What were the troubleshooting for Internet disconnected? 4.What is BSOD? 5. What i...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - Hello All,

The communication plays the vital role in the for the SD analyst roles. Please either be proficient/ Intermediate and hookup with the basic networking and troubleshooting.

Skillet
1. Microsoft office
2.Outlook
3. Drivers
4. Active Directory
5. Hardware issues
6. Software issues
7. Ticketing software tools - Not mandatory

All the very best!!!

Skills evaluated in this interview

Customer Service Associate Interview Questions

TCS user image Soumya Chatterjee

posted on 9 Jul 2024

Interview experience
2
 Poor
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself and the relevant experience?
  • Q2. What skills do you have for us to enhance the productivity of the project?
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 -
Result
 -

I applied via Naukri.com

1 Interview Round

1

One-on-one Round (4 Questions)

  • Q1. Why select this company
  • Q2. Any way iam not select this company so your wish
  • Q3. Tamil tha therium
  • Q4. Faincial problem

Interview Preparation Tips

Interview preparation tips for other job seekers - Iam just fresher so no advice
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
Selected  Selected

I applied via Campus Placement and was interviewed in Feb 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Group Discussion Round

Group discussion with very important

3

One-on-one Round (3 Questions)

  • Q1. Hai iam nsivaramakrishna thanks for the information contained in this email address
  • Q2. I can send today my full profile myself only
  • Q3. When Jain job opportunities

Interview Preparation Tips

Interview preparation tips for other job seekers - Myself only my number XXXXXcell this number

I applied via Naukri.com and was interviewed in Feb 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Coding Test Round

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills, testing concepts,

I applied via Naukri.com and was interviewed in Mar 2021.

3 Interview Rounds

Interview Questions

  • Q1. Your previous organization reason for leaving and Your GAP if you in the studies or well as organization. View Answers (3)

Interview Preparation Tips

Interview preparation tips for other job seekers - Fresher : why u wanted to join . As I see genpac is a well reputated company and as we are seeing due coivd many e commerce and bpo has the highest growing sector with lots of opportunities. I wanted to kick start my career with Genpact.

Experienced people : Dont worry. Just be calm and answer only what they ask . Apart from this reason for leaving should be The process got winded up or shifted . Apart from this you should not be telling silly reason to gap if you have. then you will definitly get rejected. You can mention I ve started my own business or any studies or Make any genuine reason for not got rejected.

Wipro Interview FAQs

How many rounds are there in Wipro Service Desk Analyst interview for freshers?
Wipro interview process for freshers usually has 5 rounds. The most common rounds in the Wipro interview process for freshers are Resume Shortlist, Aptitude Test and Group Discussion.
How to prepare for Wipro Service Desk Analyst interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Wipro. The most common topics and skills that interviewers at Wipro expect are Communication Skills, IT Helpdesk, IT Service Desk, IT Support and Service Desk.
What are the top questions asked in Wipro Service Desk Analyst interview for freshers?

Some of the top questions asked at the Wipro Service Desk Analyst interview for freshers -

  1. Do you have any technical certifications? How many programming languages do you...read more
  2. General conversat...read more
  3. Trouble shoot...read more

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People are getting interviews through

based on 1 Wipro interview
Campus Placement
100%
Low Confidence
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Low Confidence means the data is based on a small number of responses received from the candidates.

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Wipro Service Desk Analyst Salary
based on 137 salaries
₹1.8 L/yr - ₹8 L/yr
At par with the average Service Desk Analyst Salary in India
View more details

Wipro Service Desk Analyst Reviews and Ratings

based on 17 reviews

3.5/5

Rating in categories

3.8

Skill development

3.8

Work-Life balance

3.7

Salary & Benefits

4.3

Job Security

3.8

Company culture

3.5

Promotions/Appraisal

3.7

Work Satisfaction

Explore 17 Reviews and Ratings
Service Desk Analyst

Gurgaon / Gurugram

2-4 Yrs

Not Disclosed

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