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Vcare Call Center Senior Executive Interview Questions and Answers

Updated 16 Apr 2021

Vcare Call Center Senior Executive Interview Experiences

1 interview found

I applied via Recruitment Consultant and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Tell me about yourself
  • Q2. Previous company
  • Q3. Why left
  • Q4. Social media(essay writing)
  • Q5. What is FR?( First response - client round)
  • Ans. 

    FR stands for First Response, which is the initial action taken in response to an emergency or crisis.

    • FR is the first step in emergency response protocols

    • It involves assessing the situation and taking immediate action to prevent further harm

    • Examples of FR include administering CPR, calling 911, or evacuating a building

    • FR is critical in ensuring the safety and well-being of individuals in emergency situations

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview easy hota hai, Ankita jo H.R. head hai.. usse baat karo, easily job mil jayegi...kuch aata ho ya na ho, confidence, grammar, punctuation aani chahiye....
Last advice - Tabhi join karna, jab koi dusra job option na ho...worst company hai... sirf ek baat achhi hai, salary 10 ko aa jaati hai, poori aati hai, ye kabhi expect matt karna...All the best

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced sales executive with a proven track record of exceeding targets and building strong client relationships.

    • Over 5 years of sales experience in the technology industry

    • Consistently met or exceeded sales targets by 20% each quarter

    • Built and maintained relationships with key clients such as ABC Company and XYZ Corporation

  • Answered by AI
  • Q2. Sell me this phone
  • Ans. 

    I would highlight the phone's sleek design, advanced features, and competitive pricing to appeal to the customer's needs and preferences.

    • Emphasize the phone's sleek and modern design to attract the customer visually.

    • Highlight the advanced features such as high-quality camera, long battery life, and fast processor to showcase its capabilities.

    • Mention the competitive pricing compared to other similar phones in the market...

  • Answered by AI
  • Q3. Tell me aboutDelhi
  • Ans. 

    Delhi is the capital city of India, known for its rich history, diverse culture, and bustling markets.

    • Delhi is divided into two parts - Old Delhi and New Delhi

    • It is home to several historical monuments like the Red Fort, Qutub Minar, and India Gate

    • Delhi is a major hub for shopping, with markets like Chandni Chowk and Connaught Place attracting tourists and locals alike

    • The city has a vibrant food scene, offering a varie...

  • Answered by AI
  • Q4. Are women safe in delhi
  • Ans. 

    Women's safety in Delhi is a complex issue with varying opinions and experiences.

    • Women in Delhi face safety concerns due to high rates of crimes like sexual harassment, assault, and rape.

    • There have been incidents of high-profile cases that have brought attention to the issue of women's safety in the city.

    • However, there are also initiatives and efforts being made to improve safety for women in Delhi, such as increased p...

  • Answered by AI
  • Q5. Salay expections

Interview Preparation Tips

Interview preparation tips for other job seekers - Best to be preparyfor everything
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Bref about home town or Bangalore

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice plz donot go to these company these is two torcher company plz guys donot go
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - Aptitude Test 

English test and basic knowledge test

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell about your self
  • Ans. 

    I am a dedicated and experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries and complaints

    • I have a proven track record of meeting and exceeding customer satisfaction goals

  • Answered by AI
  • Q2. Why u choose this line
  • Ans. 

    I chose this line because I enjoy helping others and have a passion for providing excellent customer service.

    • Passion for helping others

    • Enjoy providing excellent customer service

    • Opportunity to interact with diverse range of people

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Imarque Solutions Customer Service Executive interview:
  • Communication Skills
  • Negotiation Skills
  • MS Office
  • Computer Skills
Interview preparation tips for other job seekers - I have not worked in many companies bu i think If you are fresher I am telling in bpo or customer service for domestic voice process u will get maximum 14 to 18 thausand in hand salary as I experienced till now. When selecting any company u should be very confident in negotiations of salary and probation period other they put u in 6 or 8 months probation period and your job is not permanent until ur probation period running and ur pf will not start to deduct.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. ABOUT YOUR SELF
  • Q2. What is your name
  • Q3. Where are you from
  • Q4. Your last company
  • Q5. What is Your hobbies
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. About u r self
  • Q2. Why iam hire u
  • Ans. 

    I am a dedicated and experienced customer service professional with a proven track record of exceeding customer expectations.

    • I have X years of experience in customer service roles

    • I have a strong ability to communicate effectively with customers and resolve issues efficiently

    • I am highly organized and detail-oriented, ensuring that all customer inquiries are handled promptly and accurately

  • Answered by AI
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Speak Kannaa hindi Telugu
  • Q2. Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Call to partner inform all benefit and need to take documents
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Introduction about one self. Knowledge about accounts

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn to communicate with hindi and english
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Talk about experience
  • Q2. What are your hobbies
  • Q3. Education background
  • Q4. Language skills

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident

Vcare Call Center Interview FAQs

What are the top questions asked in Vcare Call Center Senior Executive interview?

Some of the top questions asked at the Vcare Call Center Senior Executive interview -

  1. What is FR?( First response - client rou...read more
  2. Social media(essay writi...read more

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Vcare Call Center Senior Executive Salary
based on 29 salaries
₹2.8 L/yr - ₹4.8 L/yr
26% less than the average Senior Executive Salary in India
View more details

Vcare Call Center Senior Executive Reviews and Ratings

based on 9 reviews

2.3/5

Rating in categories

2.3

Skill development

2.3

Work-life balance

2.3

Salary

2.2

Job security

2.3

Company culture

2.2

Promotions

2.2

Work satisfaction

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