TVS Motor Senior Customer Service Associate Interview Questions and Answers

Q1. Technical about the commercial vehicle
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Q2. Privious work question
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Q1. Just ask about your job experience and qualifications
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Q1. Why did you choose hyundai company?
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Q2. What do you know about the motor line?
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The motor line refers to a range of products related to motors and motor vehicles.
• The motor line includes products such as engines, transmissions, and other components for vehicles.

• It may also include accessories and parts for maintenance and repair of motors.

• Companies like Ford, Toyota, and General Motors have their own motor lines.

• Motor line products are essential for the automotive industry and transportation sector
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Q3. Where have you worked before?
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Q1. Introducing self
Ans. Hi my name is h. Hymavathi I complete with m. Com My native place krishanm reddy palli I work in so meny jobs
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Q2. Customer relationship executive
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Q3. Work experience
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Q4. Salary Exepetastion
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Q5. Current location
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I am currently located in New York City.
• I live in the Upper East Side neighborhood.

• My office is located in Midtown Manhattan.

• I enjoy exploring the city's museums and restaurants in my free time.
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Q6. R u interested this job
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Yes, I am very interested in this job.
• I have a passion for providing excellent customer service.

• I have experience in handling customer complaints and resolving issues.

• I am a good listener and have strong communication skills.

• I am a quick learner and can adapt to new situations easily.
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Q7. Job location bangluru
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Q1. What is the CDI score of sales .
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CDI score of sales measures the effectiveness of sales representatives in converting leads into customers.
• CDI stands for Conversion Rate of Incoming leads

• It is calculated by dividing the number of converted leads by the total number of incoming leads and multiplying by 100

• A high CDI score indicates that sales representatives are effectively converting leads into customers

• Example: If 50 out of 100 incoming leads are con...read more
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Q2. What is the diff between customer satisfaction and customer retention
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Customer satisfaction is the perception of customers about a product or service, while customer retention is the ability of a company to keep customers coming back.
• Customer satisfaction is a measure of how happy or content customers are with a product or service.

• Customer retention is the ability of a company to keep customers coming back for repeat business.

• Customer satisfaction can be influenced by factors like qualit...read more
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Assess the individual's aptitude for customer satisfaction.

Group discussion plays a crucial role in shaping an individual's aptitude and behavior.

Q1. What is the purpose of the person knowledge test?
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A case study for in-depth knowledge.

The most effective knowledge for coding.

A reporter disappeared while on assignment in a war zone.

Q1. What is the importance of effort and honesty in your job?
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Q2. What has been your best experience that contributed to your performance at work?
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Q1. What are the best strategies to achieve positive results in a one-on-one interview round?
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Q2. What is the importance of your job?
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Q1. My self introduction and experience
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Q2. What u want to ask mep
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Q1. What are your salary expectations?
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Q2. Why should we hire you?
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Q3. Share details of your previous job.
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Q4. Why are you looking for a change?
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Q5. What are your strengths and weaknesses?
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Q6. Tell me about yourself.
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