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I applied via Job Fair and was interviewed in Mar 2023. There were 2 interview rounds.
Top trending discussions
Customer satisfaction
Vehicle history and other work
The base of work for a Customer Relationship Officer is to build and maintain strong relationships with customers.
The primary focus is on customer satisfaction and retention
The officer must be able to communicate effectively with customers
They must be able to handle customer complaints and resolve issues
The officer must also be able to identify opportunities for upselling and cross-selling
Building and maintaining a cus
A cro is not a commonly used term in the context of customer relationship officer. Please provide more information.
posted on 19 Nov 2020
I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.
Discussion about cars
I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.
Company goals and targets are the specific objectives that a company aims to achieve within a certain period of time.
Company goals and targets should be specific, measurable, achievable, relevant, and time-bound (SMART).
Examples of company goals and targets include increasing revenue, reducing costs, improving customer satisfaction, and expanding market share.
Goals and targets should align with the company's overall mi...
posted on 25 Nov 2021
I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.
posted on 14 Sep 2021
I applied via Walk-in and was interviewed before Sep 2020. There were 3 interview rounds.
I will listen to their concerns, empathize with them, and offer a solution to their problem.
Listen actively to their complaints without interrupting them
Empathize with their situation and show understanding
Offer a solution to their problem and follow up to ensure their satisfaction
Remain calm and professional throughout the interaction
based on 1 interview
Interview experience
Deputy Manager
63
salaries
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Assistant Manager
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Junior Manager
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Quality Inspector
22
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Supervisor
19
salaries
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