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VE Commercial Vehicles Customer Service Manager Interview Questions and Answers
VE Commercial Vehicles Customer Service Manager Interview Experiences
1 interview found
(2 Questions)
- Q1. Technical about the commercial vehicle
- Q2. Privious work question
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I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.
(5 Questions)
- Q1. What did you studied
- Q2. Where are you from
- Ans.
I am from a small town in the Midwest known for its friendly community and beautiful scenery.
I grew up in a close-knit community where everyone knows each other.
The town is surrounded by lush green forests and rolling hills.
Despite its small size, the town has a strong sense of community and pride.
I have fond memories of spending summers swimming in the local lake and hiking in the nearby mountains.
- Q3. What's your family back ground
- Ans.
My family background is diverse and includes a mix of cultures and traditions.
My family is multicultural, with members from different countries and backgrounds.
We celebrate a variety of holidays and traditions from different cultures.
Family gatherings often involve a blend of cuisines and languages.
There is a strong emphasis on education and career success in my family.
We prioritize communication and support within our
- Q4. What's your current position
- Ans.
I am currently working as a Customer Service Representative at XYZ Company.
Handling customer inquiries and resolving issues
Providing product information and assistance
Processing orders and returns
Maintaining customer satisfaction and retention
- Q5. Where is your payslips
- Ans.
My payslips are stored electronically in the company's HR system.
My payslips are stored electronically in the company's HR system
I can access my payslips by logging into the employee portal
If needed, I can provide printed copies of my payslips
Interview Preparation Tips
Customer Service Manager Interview Questions & Answers
Hyundai Motor India Limited
Anonymous
posted on 28 Feb 2023
Selected
I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 2 interview rounds.
(7 Questions)
- Q1. What is your comunication skill ?
- Ans.
I have excellent communication skills.
I am a skilled listener and can effectively understand and address customer needs.
I am able to communicate clearly and concisely, both verbally and in writing.
I am adept at adapting my communication style to different individuals and situations.
I am proficient in using various communication channels, such as phone, email, and live chat.
I have experience in resolving conflicts and h...
- Q2. What is your qualification ?
- Ans.
I have a Bachelor's degree in Business Administration and 5 years of experience in customer service management.
Bachelor's degree in Business Administration
5 years of experience in customer service management
- Q3. What is your customer service ?
- Ans.
Our customer service is exceptional, providing timely and effective solutions to all customer queries and concerns.
We prioritize customer satisfaction above all else
We have a team of highly trained and empathetic customer service representatives
We use various communication channels to ensure prompt and efficient service
We constantly gather feedback to improve our service
We go above and beyond to exceed customer expecta...
- Q4. How to handel in customer complain ?
- Ans.
Handling customer complaints requires active listening, empathy, and a solution-oriented approach.
Listen actively and empathetically to the customer's complaint.
Apologize for the inconvenience caused and assure the customer that their complaint will be addressed.
Ask questions to understand the issue better and gather all necessary information.
Offer a solution or alternatives to resolve the issue.
Follow up with the cust...
- Q5. How to vheicle codinates ?
- Ans.
Vehicle coordinates can be obtained through GPS or mapping software.
GPS technology can provide real-time vehicle coordinates
Mapping software can display vehicle coordinates on a map
Vehicle tracking systems can also provide coordinates
Coordinates can be used to track vehicle location and optimize routes
- Q6. How to handel the customer ?
- Ans.
Handling customers requires active listening, empathy, and problem-solving skills.
Listen actively to the customer's concerns and needs.
Show empathy and understanding towards the customer's situation.
Use problem-solving skills to find a solution that meets the customer's needs.
Communicate clearly and effectively with the customer.
Follow up with the customer to ensure their satisfaction.
- Q7. What are the solution on problem in vheicle
- Ans.
The solutions to vehicle problems depend on the specific issue, but common solutions include regular maintenance, repairs, and replacements.
Regular maintenance can prevent many problems, such as oil changes, tire rotations, and brake inspections.
Repairs may be necessary for issues such as engine problems, transmission issues, or electrical malfunctions.
Replacements may be needed for parts that wear out over time, such ...
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Coustomer problem shoutout
Selected
I applied via Company Website and was interviewed in Mar 2024. There was 1 interview round.
(1 Question)
- Q1. Just ask about your job experience and qualifications
Interview Preparation Tips
Customer Care Executive Interview Questions & Answers
Automotive Manufacturers
Anonymous
posted on 10 May 2023
I applied via Approached by Company and was interviewed in Apr 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about your self
- Q2. Expected salary
(1 Question)
- Q1. Fresher or experience
(1 Question)
- Q1. Excel ms office system knowledge
Selected
I was interviewed before May 2022.
(3 Questions)
- Q1. I hope BMW is a good
- Ans. Thare are caring and marketing exilent in BMW company
- Q2. Bmw car is amazing but value is down in market
- Q3. When I see bmw my heart say amazing 😍🤩...
I applied via Approached by Company and was interviewed in Feb 2022. There were 2 interview rounds.
AT THE ENVIRONMENT FOR PASSINATE WORKER
Interview Preparation Tips
- Data Entry
- Management
- Hotel Management
- Maintenance
- Customer Relationship
ALWAYS THINK POSITIVE AND DON'T BE FRIENDLY OUR DEALERS...
BECAUSE THEY WILL BE THINK AS LIKE YOU ARE FOOL, YOU ARE DOING YOUR WORK EXCELLENT PERFORMANCE, PROUD YOURSELF...
THANK YOU
I applied via Walk-in and was interviewed in Mar 2022. There were 2 interview rounds.
(6 Questions)
- Q1. What are your salary expectations?
- Q2. Why should we hire you?
- Q3. Share details of your previous job.
- Q4. Why are you looking for a change?
- Q5. What are your strengths and weaknesses?
- Q6. Tell me about yourself.
Interview Preparation Tips
- Be confident
- Become learner
- Discipline
Your intresting area or your experience is more valuable for company don't jump or don't change your industry more then 1.
If customer satisfied then your goal achieved.
Customer Support Executive Interview Questions & Answers
Ashok Leyland
Anonymous
posted on 25 Nov 2021
I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.
Interview Questionnaire
5 Questions
- Q1. What is your name
- Q2. WHERE ARE YOU FROM
- Q3. XYX YZ AND ZY ITS CHALLENGING THE DUE
- Q4. Tell about yourself
- Q5. I am ok whith package
Interview Preparation Tips
I was interviewed in Jun 2017.
Interview Questionnaire
4 Questions
- Q1. Tell me something about yourself
- Q2. What are your goals in life
- Q3. What you know about shamam motors
- Ans.
Shamam Motors is a renowned automobile company known for its high-quality vehicles and exceptional customer service.
Shamam Motors is a well-established automobile company.
They are known for producing high-quality vehicles.
The company is recognized for its exceptional customer service.
Shamam Motors offers a wide range of vehicles including sedans, SUVs, and trucks.
They have a strong presence in both domestic and interna...
- Q4. 10 more questions
Interview Preparation Tips
Experience: I gave my interview at arya honda Santa Cruz the intervieweer quarled with me she was very rude had loads of attitude branded me for wearing casuals while i was wearing formal wears I was sitting normally branded me for sitting in slouchy positions eventually that simi rejected me nobody wants your job who wants to work with a madam like you and on job fair it's your responsibility to call me send the proper address!!! You were very demotivatIng nature and was one of the worst interviews of my life
Tips: I gave my interview at arya honda Santa Cruz the intervieweer quarled with me she was very rude had loads of attitude branded me for wearing casuals while i was wearing formal wears I was sitting normally branded me for sitting in slouchy positions eventually that simi rejected me nobody wants your job who wants to work with a madam like you and on job fair it's your responsibility to call me send the proper address!!! You were very demotivatIng nature and was one of the worst interviews of my life
Skills: Communication
College Name: Mumbai University
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VE Commercial Vehicles Customer Service Manager Interview Process
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VE Commercial Vehicles Customer Service Manager Reviews and Ratings
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Rating in categories
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salaries
|  ₹2 L/yr - ₹8.3 L/yr |
|
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1.3k
salaries
| ₹5 L/yr - ₹17 L/yr |
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Assistant Manager
873
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| ₹3.8 L/yr - ₹10.5 L/yr |
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Manager
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