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Maruti Suzuki
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Maruti Suzuki Customer Service Manager Interview Questions and Answers
Maruti Suzuki Customer Service Manager Interview Experiences
1 interview found
Selected
I applied via Company Website and was interviewed in Dec 2024. There was 1 interview round.
(2 Questions)
- Q1. Can you share your previous job experience related to our company?
- Ans.
I have over 5 years of experience in customer service management, including roles in the retail and hospitality industries.
Managed a team of customer service representatives to ensure high levels of customer satisfaction
Implemented new customer service strategies to improve efficiency and response times
Handled customer escalations and resolved issues in a timely and professional manner
Trained new employees on company p...
- Q2. My previousjob experience was very best ,like enjoying the my work.
Interview Preparation Tips
Interview questions from similar companies
I applied via Referral and was interviewed before Sep 2017. There were 2 interview rounds.
Interview Preparation Tips
Experience: I got confirmation from HR at December, but they gave letter in march month, day by day I have to call them and follow for the offer letter, They gave offer letter after 3 months, but ask me to join within one month.
General Tips: Please dont prefer to work in Mahindra and dont spoil your carrier.
Duration: 1-3 Months
I applied via Recruitment Consultant and was interviewed before Apr 2020. There were 5 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Are you aware about electronics Architectures of Commercial Vehicles ?
- Ans.
Yes, I am aware of electronics architectures of commercial vehicles.
I have experience working with CAN (Controller Area Network) bus systems.
I am familiar with the various electronic control units (ECUs) used in commercial vehicles.
I understand the importance of proper wiring and grounding in electronic systems.
I have knowledge of diagnostic tools and software used for troubleshooting electronic issues.
I am aware of th...
- Q2. Why required brake in Vehicles ?
- Ans.
Brakes are required in vehicles to slow down or stop the vehicle when necessary.
Brakes help to prevent accidents by allowing the driver to slow down or stop the vehicle when necessary
They also help to maintain control of the vehicle while driving
Different types of brakes include disc brakes, drum brakes, and anti-lock brakes
Regular maintenance of brakes is important to ensure they are functioning properly
- Q3. What is Ackerman angle ?
- Ans.
Ackerman angle is the angle formed between the steering axis and a line drawn through the center of the wheel.
It is used in the design of steering systems for vehicles.
It helps to determine the turning radius of a vehicle.
The angle varies depending on the type of vehicle and its intended use.
A larger Ackerman angle is used for vehicles that require tighter turning radius, such as go-karts.
A smaller Ackerman angle is us...
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Mar 2021. There was 1 interview round.
(1 Question)
- Q1. Tell me about yourself
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Dec 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. What improvements you did in your last company ?
Interview Preparation Tips
Pawan Kumar
I appeared for an interview in Jun 2017.
Interview Preparation Tips
Experience: it was very optimistic.
Tips: always be positive
Interview Questionnaire
1 Question
- Q1. Wt is your goal in your life?
I applied via Naukri.com and was interviewed in Feb 2020. There were 6 interview rounds.
Interview Questionnaire
6 Questions
- Q1. Manpower management.
- Q2. You have experienced about to handle union base manpower.
- Q3. Technical question.
- Q4. You must have sound technical knowledge about your field.
- Q5. Process related.
- Q6. You must be good in the process as well as system.
Interview Preparation Tips
Assistant Manager Interview Questions & Answers
Hyundai Motor India Limited
Anonymous
posted on 25 Nov 2021
I applied via Campus Placement and was interviewed before Nov 2020. There were 7 interview rounds.
Interview Questionnaire
1 Question
- Q1. Question include about automobile parts and principles in technical interview and situation based questions in HR interview
Interview Preparation Tips
1. Aptitude / verbal test
2. Group Discussion
3. PowerPoint presentation
4. Technical interview
5. HR interview
6. Stress management ( optional)
1. APTITUDE:
Questions will be generally from Amcat, which would be easy to crack. It is recommended to have a basic knowledge on all the formulas used to quickly solve the questions to keep up with time
2. GROUP DISCUSSION:
Initiate the discussion and give them the invigilators the opinion that you are confident and bold enough and you are good to go.
3. POWERPOINT PRESENTATION:
Explain about oneself in 4 slides. It should not include anything related to your academics. Include SWOT in your presentation.
4. TECHNICAL INTERVIEW:
a. Be strong with the basics of automobile parts and principles.
b. One should have good command over the areas of interest mentioned in the resume.
5. HR interview:
Again be honest and don't twist the words. Be confident and voice out your decision making skills when you are given a situation based question, which the HRs often do.
This would be enough for you to crack the interview.
In Simple words it would be challenging.
I applied via Campus Placement and was interviewed before Aug 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. It was technial and some hr questions
Interview Preparation Tips
So whatever you have done worked get completed hold on it.
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Maruti Suzuki Customer Service Manager Interview Process
based on 1 interview
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Maruti Suzuki Customer Service Manager Reviews and Ratings
based on 2 reviews
Rating in categories
|
Deputy Manager
2.2k
salaries
|  ₹9.7 L/yr - ₹30 L/yr |
|
Assistant Manager
1.9k
salaries
| ₹7 L/yr - ₹20 L/yr |
|
Manager
1.9k
salaries
| ₹11.2 L/yr - ₹39 L/yr |
|
Senior Manager
443
salaries
| ₹20 L/yr - ₹54 L/yr |
|
Territory Sales Manager
387
salaries
| ₹10 L/yr - ₹32 L/yr |
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