THE LEELA PALACES HOTELS & RESORTS Assistant Engineer Interview Questions and Answers

Q1. Introduction and communication skills
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Q1. Knowledge based
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Q1. You leadership skills
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Deeply understand every setuation

Q1. How many employees are serving in your under assist
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Q2. How to work with you and your whole staff?
Ans. Friendly and flexible with doing work from gate organisation.
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Q3. Very sincere and carefully.
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Q1. What is your greatest strength and weakness?
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My greatest strength is my ability to effectively communicate and collaborate with team members. My weakness is that I can be overly detail-oriented at times.
• Strength: Effective communication and collaboration

• Weakness: Being overly detail-oriented

• Strength: Ability to motivate and inspire team members

• Weakness: Difficulty in saying 'no' to additional tasks

• Strength: Strong problem-solving skills

• Weakness: Impatience when t
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Q2. How do you deal with an upset customer?
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When dealing with an upset customer, it is important to remain calm, empathize with their concerns, actively listen, apologize if necessary, offer a solution, and follow up to ensure satisfaction.
• Remain calm and composed

• Empathize with the customer's concerns

• Actively listen to understand their issue

• Apologize sincerely if necessary

• Offer a solution or alternative

• Follow up to ensure customer satisfaction
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Q1. Difference between STR and Trip advisor rating
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STR and Tripadvisor ratings are both used to evaluate the performance of hotels, but they differ in terms of data sources and methodology.
• STR (Smith Travel Research) rating is based on data collected from participating hotels, providing insights into key performance metrics such as occupancy rate, average daily rate, and revenue per available room.

• Tripadvisor rating, on the other hand, is based on guest reviews and rat...read more
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Q2. What is crypto currency
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Crypto currency is a digital or virtual currency that uses cryptography for security and operates independently of a central bank.
• Crypto currency is decentralized and operates on a peer-to-peer network

• Transactions are recorded on a public ledger called a blockchain

• Crypto currency can be bought and sold on exchanges

• Examples of crypto currencies include Bitcoin, Ethereum, and Litecoin
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Q3. It is a virtual currency not governed by any bank. It should be regulated in order to avoid any scan and misleads
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About hotels tick exam

Q1. Sharing ourself
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Q2. About hotel knowledge
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Q1. What is plumbing
Ans. 
Plumbing is the system of pipes, drains, fittings, valves, and fixtures installed for the distribution of water for heating, washing, and sanitation.
• Plumbing involves the installation and maintenance of pipes, drains, and fixtures for water distribution.

• It includes systems for heating, cooling, and sanitation in buildings.

• Plumbers use various tools and materials such as pipes, fittings, valves, and wrenches.

• Common plum...read more
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Q2. Type of tool use in plumbing
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Various tools are used in plumbing such as pipe wrenches, pliers, pipe cutters, and plungers.
• Pipe wrenches are used to tighten and loosen pipes and fittings

• Pliers are used for gripping and turning nuts and bolts

• Pipe cutters are used to cut pipes to the desired length

• Plungers are used to clear clogged drains
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