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Tech Mahindra Customer Support Executive Interview Questions, Process, and Tips for Experienced
Updated
11 Aug 2024
Top Tech Mahindra Customer Support Executive Interview Questions and Answers for Experienced
- Q1. 1.what is customer support?
- Q2. What the different between debit card or credit card
- Q3. How to handle a frustrated customer
33 Tech Mahindra Customer Support Executive Interview Experiences for Experienced
100 questions found
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Popular
Anonymous
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Mar 2024.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Basic experience Add Answer
2
One-on-one Round (4 Questions)
- Q1. Manager round just work experience and communication Add Answer
- Q2. How many yrs of experience Add Answer
- Q3. What was job role Add Answer
- Q4. How to handle difficult customer View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Prefer not to go with techmahindra.. try different companies
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I applied via Walk-in and was interviewed in Sep 2023.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (1 Question)
- Q1. 1st round is about yourself. Like, 'Walk me through your profile' or they ask related questions to your previous job role and related to your hobbies. And they'...read more Add Answer
3
Technical Round (1 Question)
- Q1. This will be your technical supervisor round. Here they'll ask about your previous job experiences and they might give you one topic for which you'll be provide...read more Add Answer
4
Chat Simulation round Round (1 Question)
- Q1. As I had applied for Non-voice process; So i had gone through these tests which is mentioned below. Here they will test your written communication skills. Where...read more Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Please have good confidence and Great interpersonal skills along with your communication skills.
Everything is possible to achieve when you be yourself!.
Everything is possible to achieve when you be yourself!.
Get interview-ready with top interview questions
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Mar 2024.
1 Interview Round
1
HR Round (2 Questions)
- Q1. What are you doing customer support ? Add Answer
- Q2. What are you experience in customer support? Add Answer
What people are saying about Tech Mahindra
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underpaidba
works at
PwC
Tech Mahindra or PwC
Hello All,
I am currently working as a Senior Consultant with PwC since May 2022. I have an offer from Tech Mahindra of 20LPA (17.5 fixed) and currently I am in a package of 13LPA(11.69 fixed).
Total exp: 6 years as Business Analyst
Will it be a good decision to switch to Tech Mahindra or stay with PwC for longer term?
Need your guidance and help on deciding the same?
Thanks in advance
Got a question about Tech Mahindra?
Ask anonymously on communities.
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
Selected
I applied via Walk-in
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Tell me about your self Add Answer
2
One-on-one Round (1 Question)
- Q1. Tell me about your self Add Answer
Tech Mahindra interview questions for designations
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
Technical Round (1 Question)
- Q1. Which better career growth ya finance growth View Answers (1)
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Company Website and was interviewed in Jan 2023.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Aptitude Test Round
We should test the level of attention and problem handling capabilities If some uncertain situation arises and replying in a polite way and understanding way.
3
Group Discussion Round
We should check how he or she behaves in a group and his or her leadership capabilities as well as are they allowing others to speak and keep their opinion or not.
4
One-on-one Round (4 Questions)
- Q1. If he or she passes all the two rounds then the round will be with a HR where perks and responsibilities and salary is to be discussed as well as company rule a...read more Add Answer
- Q2. Why do you find yourself perfect for this role? Add Answer
- Q3. Why should we hire you? Add Answer
- Q4. What are your expectations from this company? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be Confident
Customer Support Executive Jobs at Tech Mahindra
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Indeed and was interviewed in Jul 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (3 Questions)
- Q1. General interview personal details Add Answer
- Q2. Introduce yourself, hobbies and work experience Add Answer
- Q3. Memorable/Unforgettable Event in professional life. Add Answer
3
One-on-one Round (1 Question)
- Q1. Internet Protocol, LAN, WAN, Add Answer
Chandra Sekhar Sahu
I applied via Naukri.com
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
One-on-one Round (8 Questions)
- Q1. Can you introduce yourself? View Answers (1)
- Q2. How do you want to join our organisation? View Answers (1)
- Q3. How many years of experience do you have? Add Answer
- Q4. Tell me about your family. Add Answer
- Q5. Where are you from and why your place is famous? Add Answer
- Q6. Tell me about XYZ topics for 2 minutes. Add Answer
- Q7. Are you flexible on the night shift? Add Answer
- Q8. Are you ready for a rotational week off? Add Answer
3
HR Round (1 Question)
- Q1. Salary Discussion and expectations. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - You need to be flexible for night shifts and for rotational shifts and you should have good English communication skills.
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Aug 2023.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Self introduction Add Answer
- Q2. What do you feel about this company? View Answers (1)
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Apr 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2
Technical Round (2 Questions)
- Q1. The asked me that i have some knowledge about the technical side Add Answer
- Q2. Women safety, advantage and disadvantages of online shopping like flipkart, amazone and myntra Add Answer
3
Aptitude Test Round
They will give you a topic and you have to speak more then 4 to 5 min and it's like u have to used both the languages English and Hindi.
Interview Preparation Tips
Topics to prepare for Tech Mahindra Customer Support Executive interview:
- advantage and disadvantages
- women safety
- tell me about your family
Tech Mahindra Interview FAQs
How many rounds are there in Tech Mahindra Customer Support Executive interview for experienced candidates?
Tech Mahindra interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process for experienced candidates are One-on-one Round, HR and Resume Shortlist.
How to prepare for Tech Mahindra Customer Support Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are International Voice Process, customer support, Customer Service, voice process and Communication Skills.
What are the top questions asked in Tech Mahindra Customer Support Executive interview for experienced candidates?
How long is the Tech Mahindra Customer Support Executive interview process?
The duration of Tech Mahindra Customer Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Tech Mahindra Interviews By Designations
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Interview Process at Tech Mahindra Customer Support Executive for Experienced
based on 5 interviews in last 1 year
Interview experience
People are getting interviews through
based on 28 Tech Mahindra interviews
Job Portal
Company Website
WalkIn
Referral
50%
21%
18%
7%
4% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Support Executive Interview Questions from Similar Companies
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Tech Mahindra Customer Support Executive Reviews and Ratings
based on 783 reviews
Rating in categories
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|
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