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Tech Mahindra Customer Service Associate Interview Questions, Process, and Tips for Freshers
Updated
6 Dec 2024
Top Tech Mahindra Customer Service Associate Interview Questions and Answers for Freshers
- Q1. How you handle the problem of customer?
- Q2. Speak in English 2 minutes any topic?
- Q3. What are the language you know
30 Tech Mahindra Customer Service Associate Interview Experiences for Freshers
75 questions found
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Popular
Anonymous
Interview experience
Excellent
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Walk-in and was interviewed in Jun 2024.
1 Interview Round
1
Technical Round (2 Questions)
- Q1. What are your technical support Add Answer
- Q2. What is meant by BPO Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - be confident
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in May 2024.
1 Interview Round
1
HR Round (5 Questions)
- Q1. Tell me about yourself View Answers (1)
- Q2. What's your highest qualification Add Answer
- Q3. What's your age? Add Answer
- Q4. Tell me about the last movie you watched Add Answer
- Q5. Tell me about your hometown Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Basic hr questions.
Get interview-ready with top interview questions
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Feb 2024.
1 Interview Round
1
HR Round (2 Questions)
- Q1. Tell me about yourself (Telephonic) and face to face interview scheduling Add Answer
- Q2. HR asked tell me about yourself and gave an overview of the interview process and different types of math questions that could be asked. Then the manager took m...read more Add Answer
What people are saying about Tech Mahindra
View All
a junior engineer - quality assurance
1w (edited)
Offered Salary & Open Scopes at Tech Mahindra Ahmedabad
Recently I was affected by the layoff and looking for a Quality Assurance role. After 2.6 years experience I'm being offered 5.5 LPA at Ahmedabad location in Tech Mahindra.
What's the best I can get in the current situation?
Got a question about Tech Mahindra?
Ask anonymously on communities.
Interview experience
Excellent
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected
I was interviewed in Jun 2024.
3 Interview Rounds
1
Case Study Round
12 passout and college in to job
2
Coding Test Round
Html and css of web desgin
3
Coding Test Round
And java scripts in use of wen desgin
Interview Preparation Tips
Topics to prepare for Tech Mahindra Customer Service Associate interview:
- C++
Tech Mahindra interview questions for designations
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I was interviewed in Jun 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Case Study Round
This job is very important for me
3
One-on-one Round (5 Questions)
- Q1. What job is take for me Add Answer
- Q2. What job is take care Add Answer
- Q3. What job is take issues Add Answer
- Q4. What job where part time Add Answer
- Q5. What job is very important Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - This job is very important for me padte hai to you and well
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Oct 2023.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Aptitude Test Round
General Aptitude Exam
3
HR Round (2 Questions)
- Q1. About Ourselves and educational background Add Answer
- Q2. Technical Skills Add Answer
4
One-on-one Round (1 Question)
- Q1. Discussion one on one on the topic Add Answer
Komara Sai Kiran
Interview experience
Bad
Difficulty level
Easy
Duration
More than 8 weeks
Result
Selected
I applied via Approached by Company and was interviewed in Oct 2023.
2 Interview Rounds
1
HR Round (3 Questions)
- Q1. Introduction of your self Add Answer
- Q2. What will do if you get better opportunity Add Answer
- Q3. How can you handle a customer View Answers (1)
2
Aptitude Test Round
Basics of the aptitude and basics of how to deal with a customer.
Interview Preparation Tips
Interview preparation tips for other job seekers - Good but very lengthy interview Process
Sahil akhtar
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (5 Questions)
- Q1. Tell me about your self? Add Answer
- Q2. Why do you want to join Tech Mahindra? Add Answer
- Q3. Why do you want CSA job role? Add Answer
- Q4. What do you know about BPO View Answers (1)
- Q5. How will you manager to travel during late shift? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - HR were good they were calm and understanding they took interview respectfully, but I did not got selected because of distance to travel from my home to company, I leave 16-18km away from company sto it was costly for transportation for the company for CSA role. If you stay near by under 5-8km you can application for this particular job role.
Interview experience
Good
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed in Feb 2023.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Tell me your self ? Add Answer
- Q2. Speak in English 2 minutes any topic? View Answers (1)
3
HR Round (1 Question)
- Q1. Tell me your self ? Add Answer
4
Aptitude Test Round
An aptitude test is used to assess a person's ability to learn or perform a particular task.
Interview Preparation Tips
Interview preparation tips for other job seekers - Don't ask that
Tech Mahindra Interview FAQs
How many rounds are there in Tech Mahindra Customer Service Associate interview for freshers?
Tech Mahindra interview process for freshers usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process for freshers are HR, Resume Shortlist and One-on-one Round.
How to prepare for Tech Mahindra Customer Service Associate interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are Customer Service, Communication Skills, customer care, BPO and Customer Handling.
What are the top questions asked in Tech Mahindra Customer Service Associate interview for freshers?
How long is the Tech Mahindra Customer Service Associate interview process?
The duration of Tech Mahindra Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
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Tech Mahindra Interviews By Designations
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Interview Process at Tech Mahindra Customer Service Associate for Freshers
based on 5 interviews in last 1 year
Interview experience
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People are getting interviews through
based on 22 Tech Mahindra interviews
Job Portal
WalkIn
Company Website
55%
27%
5%
13% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Service Associate Interview Questions from Similar Companies
Fast track your campus placements
At
par with the average Customer Service Associate Salary in India
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Tech Mahindra Customer Service Associate Reviews and Ratings
based on 991 reviews
Rating in categories
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|
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salaries
| ₹1.8 L/yr - ₹6 L/yr |
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