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based on 33k Reviews

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Tech Mahindra Customer Service Associate Interview Questions, Process, and Tips for Freshers

Updated 6 Dec 2024

Top Tech Mahindra Customer Service Associate Interview Questions and Answers for Freshers

View all 7 questions

30 Tech Mahindra Customer Service Associate Interview Experiences for Freshers

75 questions found

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I applied via Naukri.com and was interviewed in Dec 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

3

Assignment Round

Interview Preparation Tips

Interview preparation tips for other job seekers - Maintaine a profossinal online presence

Interview Questions

  • Q1. Asked based on our resume and Qualifications Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Every job seeker must face a interview before getting their job.You have to be self confident what ever the interview ask.Dont be a panic just stay cool , think properly and share your opinions and answers. Make sure your communication skill should be good while speaking to different Interviewers.Thank you

Get interview-ready with top interview questions

I applied via Walk-in and was interviewed before Oct 2021.

1 Interview Round

1

One-on-one Round (5 Questions)

  • Q1. Tell me about your self
  • Q2. Customer service and prior experience if you have
  • Q3. About your home town
  • Q4. Client round just asked your self and customer service
  • Q5. What you did yesterday

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare mentally yourself and don't hesitate and avoid grammar mistakes

Customer Service Associate Interview Questions

user image N Hari Krishna

posted on 24 Sep 2021

I applied via Walk-in and was interviewed in Mar 2021.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Recruitment Based on interview...

Support staff not like company
Tech Mahindra Emp I'd 664412 this team Agent more than long hours ask...
Normal 9 Hours he asked 10 Hours and Leave not approved and IJP Apply Support staff is Game Playing in Agents
IJP Reliase Before Candidates Selection after IJP Realised My Process

interview is esay

Tech Mahindra interview questions for designations

 Senior Customer Service Associate

 (3)

 Customer Service

 (5)

 Customer Service Associate (Csa)

 (6)

 Voice Customer Service Associate

 (1)

 Customer Associate

 (11)

 Customer Service Executive

 (114)

 Customer Service Representative

 (6)

 Customer Service Manager

 (3)

Interview Questions

I applied via Walk-in and was interviewed in Mar 2021.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep calm and be prepared with self introduction

Customer Service Associate Interview Questions

user image pranav pradeep

posted on 27 Dec 2021

I applied via Naukri.com and was interviewed before Dec 2020.

1 Interview Round

Interview Questions

  • Q1. What is the importance of customer in this job role? Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and respond well. My interview done through telephonic and questions are simple to answer. And also have mock call during the interview about customer service.

I applied via Walk-in and was interviewed in Jul 2020.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - It's very friendly interview

I applied via Walk-in and was interviewed before Sep 2021.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Tell me about ur self
2

HR Round (1 Question)

  • Q1. Self introduction and education details

Interview Preparation Tips

Interview preparation tips for other job seekers - good knowledge of customer service and handling customer

I was interviewed before Mar 2021.

1 Interview Round

1

HR Round (10 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Why should we hire you?
  • Q4. Share details of your previous job.
  • Q5. Why are you looking for a change?
  • Q6. Where do you see yourself in 5 years?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.
  • Q9. Plz explain daily routine
  • Q10. Plz explain dehli metro

Interview Preparation Tips

Interview preparation tips for other job seekers - My thinking is very good and interview is very interesting .

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Customer Service Associate interview for freshers?
Tech Mahindra interview process for freshers usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process for freshers are HR, Resume Shortlist and One-on-one Round.
How to prepare for Tech Mahindra Customer Service Associate interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are Customer Service, Communication Skills, customer care, BPO and Customer Handling.
What are the top questions asked in Tech Mahindra Customer Service Associate interview for freshers?

Some of the top questions asked at the Tech Mahindra Customer Service Associate interview for freshers -

  1. How you handle the problem of custom...read more
  2. Speak in English 2 minutes any top...read more
  3. What are the language you k...read more
How long is the Tech Mahindra Customer Service Associate interview process?

The duration of Tech Mahindra Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

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Interview Process at Tech Mahindra Customer Service Associate for Freshers

based on 5 interviews in last 1 year

Interview experience

4.2
  
Good
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People are getting interviews through

based on 22 Tech Mahindra interviews
Job Portal
WalkIn
Company Website
55%
27%
5%
13% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Tech Mahindra Customer Service Associate Salary
based on 4.1k salaries
₹0.9 L/yr - ₹5 L/yr
At par with the average Customer Service Associate Salary in India
View more details

Tech Mahindra Customer Service Associate Reviews and Ratings

based on 995 reviews

3.3/5

Rating in categories

3.4

Skill development

3.1

Work-Life balance

3.1

Salary & Benefits

3.1

Job Security

3.2

Company culture

2.8

Promotions/Appraisal

3.1

Work Satisfaction

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