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Tech Mahindra Customer Service Associate Interview Questions, Process, and Tips for Freshers

Updated 6 Dec 2024

Top Tech Mahindra Customer Service Associate Interview Questions and Answers for Freshers

View all 7 questions

30 Tech Mahindra Customer Service Associate Interview Experiences for Freshers

75 questions found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed in Nov 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Introduction, salary , shift , hobbies , yesterday routine
3

One-on-one Round (1 Question)

  • Q1. Salary , shift , intro ., about my native place

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident in the interview , speak always in English.

I applied via Naukri.com and was interviewed in Aug 2022.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Self interdiction and
  • Q2. About work process and founder
2

HR Round (3 Questions)

  • Q1. Self interdiction of team
  • Q2. Question about job process
  • Q3. Ask about salary expatations

Interview Preparation Tips

Interview preparation tips for other job seekers - Self interdiction and about company details

Get interview-ready with top interview questions

I applied via AmbitionBox and was interviewed in Jul 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (2 Questions)

  • Q1. Self introduction to ask
  • Q2. Qualification to ask

Interview Preparation Tips

Interview preparation tips for other job seekers - I do job for company as long time I do more support to company

I applied via Approached by Company and was interviewed in Apr 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (2 Questions)

  • Q1. Describe yourself is main it will be question
  • Q2. They will give you topics which you have elaborate and translate hindi and English

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence while giving interview it is very important tell your hobbies what you want to be in the upcoming future just be honest.

Tech Mahindra interview questions for designations

 Senior Customer Service Associate

 (3)

 Customer Service

 (5)

 Customer Service Associate (Csa)

 (6)

 Voice Customer Service Associate

 (1)

 Customer Associate

 (11)

 Customer Service Executive

 (114)

 Customer Service Representative

 (6)

 Customer Service Manager

 (3)

I applied via Naukri.com and was interviewed in Aug 2021.

5 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared and don't panic. Before the interview practice rehearsals and improve communication

I applied via Company Website and was interviewed before Jun 2021.

1 Interview Round

1

HR Round (4 Questions)

  • Q1. Tell me about your self....
  • Q2. Why you want to join bpo...
  • Q3. Why you want join the Tech Mahindra.?
  • Q4. How you handle the problem of customer?

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Service Associate interview:
  • bpo
Interview preparation tips for other job seekers - This is advice for the fresher student who want to start their carrier in BPO..

I applied via Naukri.com and was interviewed in Oct 2021.

5 Interview Rounds

Interview Questions

  • Q1. They asked about my life and ambition, qualifications and purpose for joining Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just keep it simple guys did it with your 💯% efforts

I applied via Naukri.com

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

Assignment Round

Interview Preparation Tips

Interview preparation tips for other job seekers - My name is shilajaiswal. Iam from gorakhpur. Iam post graduation.
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Feb 2022.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Tell me Something about your Self . , Past Experience Related Questions , Language Know , Comfortable With All Shift or not . That's it
2

One-on-one Round (1 Question)

  • Q1. Client Interview Round 1. Check Knowledge Test . 2. Check Fluent of Language.

Interview Preparation Tips

Interview preparation tips for other job seekers - All are Very Good . But Working atmosphere and Senior Behaviour are not Good.

I applied via Naukri.com and was interviewed in Feb 2022.

1 Interview Round

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Service Associate interview:
  • Hindi
Interview preparation tips for other job seekers - Pump your self up and stay positive

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Customer Service Associate interview for freshers?
Tech Mahindra interview process for freshers usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process for freshers are HR, Resume Shortlist and One-on-one Round.
How to prepare for Tech Mahindra Customer Service Associate interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are Customer Service, Communication Skills, customer care, BPO and Customer Handling.
What are the top questions asked in Tech Mahindra Customer Service Associate interview for freshers?

Some of the top questions asked at the Tech Mahindra Customer Service Associate interview for freshers -

  1. How you handle the problem of custom...read more
  2. Speak in English 2 minutes any top...read more
  3. What are the language you k...read more
How long is the Tech Mahindra Customer Service Associate interview process?

The duration of Tech Mahindra Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

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Interview Process at Tech Mahindra Customer Service Associate for Freshers

based on 5 interviews in last 1 year

Interview experience

4.2
  
Good
View more

People are getting interviews through

based on 22 Tech Mahindra interviews
Job Portal
WalkIn
Company Website
55%
27%
5%
13% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Tech Mahindra Customer Service Associate Salary
based on 4.1k salaries
₹0.9 L/yr - ₹5 L/yr
At par with the average Customer Service Associate Salary in India
View more details

Tech Mahindra Customer Service Associate Reviews and Ratings

based on 995 reviews

3.3/5

Rating in categories

3.4

Skill development

3.1

Work-Life balance

3.1

Salary & Benefits

3.1

Job Security

3.2

Company culture

2.8

Promotions/Appraisal

3.1

Work Satisfaction

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