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Tech Mahindra Associate Customer Support Executive Interview Questions and Answers
Tech Mahindra Associate Customer Support Executive Interview Experiences
2 interviews found
Associate Customer Support Executive Interview Questions & Answers
Harshit Dubey
posted on 28 Sep 2023
Selected
I applied via Walk-in and was interviewed in Aug 2023. There were 4 interview rounds.
(1 Question)
- Q1. Normal screening introduction breifing about last job
They provide a list of topics in which we have to choose one topic and write at least 150 words.
(2 Questions)
- Q1. Introduction, speak on given topic for at least 2 minute and mock call.
- Q2. Spoken for 2 minute the topic was how did you celebrate your last birthday and a mock call with client how will you handle a customer the scenerio was her order was delayed
Interview Preparation Tips
- Communication Skills
- English
Selected
I applied via Approached by Company and was interviewed before Apr 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about yourself?
- Q2. Why customer service?
- Ans.
Customer service is important because it helps to build trust and loyalty with customers.
Customer service is the face of a company and can make or break a customer's experience.
Good customer service can lead to repeat business and positive word-of-mouth referrals.
It is important to listen to and empathize with customers to understand their needs and provide effective solutions.
Customer service can also help to identify...
(1 Question)
- Q1. Write down 6 to 7 lines about your favourite topic?
- Ans.
My favorite topic is traveling and exploring new cultures.
I love learning about different customs and traditions
Trying new foods and experiencing local cuisine is a highlight
Meeting new people and making connections is always exciting
I enjoy immersing myself in the history and art of a new place
Traveling allows me to step out of my comfort zone and challenge myself
I believe it broadens my perspective and helps me grow
Interview questions from similar companies
I applied via Naukri.com and was interviewed in Dec 2024. There were 5 interview rounds.
This might involve a task to be completed individually or in a team, showcasing your skills and knowledge.
Aptitude Test: This likely involves questions to assess your numerical, verbal, and logical reasoning skills.
This round assesses your communication, teamwork, and problem-solving skills in a group setting.
This could involve analyzing a real-world business scenario and presenting your recommendations.
(2 Questions)
- Q1. This is an interview with technical experts to assess your technical knowledge and skills.
- Q2. HR Round:
Interview Preparation Tips
Dress Professionally: Make a good first impression with appropriate attire.
Be Confident and Enthusiastic: Maintain positive body language and make eye contact with the interviewer.
Listen Carefully and Answer Questions Clearly: Pay attention to the interviewer's questions and provide thoughtful, concise answers.
Ask Questions: Show your interest in the role and company by asking insightful questions at the end of the interview.
Follow Up: Send a thank-you note to the interviewers within 24 hours of the interview.
Before the Interview:
Research the Company: Learn about the company's culture, values, and recent news. Understand the role you're applying for and how your skills and experience align with the job description.
Practice Aptitude Tests: Familiarize yourself with different types of aptitude questions (numerical, verbal, logical) and practice solving them.
Prepare for Coding Tests: Brush up on your coding skills in the relevant programming languages. Practice coding challenges on platforms like LeetCode, HackerRank, or Codewars.
Prepare for Group Discussions: Think about potential discussion topics and practice your communication and teamwork skills.
Prepare for Case Studies: Research case studies related to the industry or company and practice analyzing and presenting solutions.
Practice Interview Questions: Prepare answers to common interview questions like "Tell me about yourself," "Why are you interested in this role?," and "What are your strengths and weaknesses?"1
Selected
I was interviewed in Jan 2025.
Hai iam ns,ramakrishna i can compately in dipoma in final deee branch 2023 in dipoma promated
(3 Questions)
- Q1. I can when in this companey
- Q2. When apprament letter
- Ans.
The question seems to be asking about the timing of an appointment letter.
An appointment letter is typically sent out before a scheduled meeting or interview.
It is important to confirm the timing and details mentioned in the appointment letter.
If the appointment letter is not received on time, it is advisable to follow up with the sender.
- Q3. Monday i can jain in this companey
Interview Preparation Tips
Selected
(5 Questions)
- Q1. Tell me about your self.
- Q2. Why want to join this job.
- Ans.
I want to join this job because, I want to grow my career and enhance my skile and being a self independent
- Q3. What is your weakness and strength?
- Ans.
My strengthis my ability to stay organised and mange multiple tasks at once I have the projects dwon into smaller tasks and finding efficient ways to complete them and My weakness is that I something take too long finish tasks, but I am working on it.
- Q4. What are your career goals?
- Q5. Tell me about your family background
- Ans.
A about my family background I have four members in my family including me my father is a farmer, my mother is a house wife also and my sister pursuing graduation
Customer Support Executive Interview Questions & Answers
LTIMindtree
Anonymous
posted on 29 Dec 2024
Selected
I applied via Approached by Company and was interviewed in Nov 2024. There were 3 interview rounds.
It was a versant round from Pearson.
(1 Question)
- Q1. Manager asked basic questions related to CV. explained the job profile. checked the communication and stability.
(1 Question)
- Q1. Basic salary expectations
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Oct 2024. There were 2 interview rounds.
Short-answer questions, story-based questions, and aptitude tests:
The second round was more in-depth and rigorous than the first interview. It involved meeting with different team members, and may have included technical tests, assessments, or task-based simulations.
Interview Preparation Tips
Be strategic: Focus on quality over quantity. Make a list of potential employers and only apply to positions you're excited about.
Research: Research companies in your industry and how they align with what you want in an employer.
Prepare: Prepare for interview questions by reviewing common ones and how to respond to them.
Network: Networking can be a big help to job seekers.
Customer Support Executive Interview Questions & Answers
Accenture
Sharvari Kamble
posted on 10 Sep 2024
I applied via Recruitment Consulltant and was interviewed in Aug 2024. There were 5 interview rounds.
It was bad, its terrible company
(1 Question)
- Q1. Worst company and worst HR
(1 Question)
- Q1. Most fake company and fake, horrible interview experience
Most third class job
(1 Question)
- Q1. Waste of time, horrible
Harsh Saxena
(2 Questions)
- Q1. Where do you see yourself in 5 years
- Ans.
In 5 years, I see myself as a seasoned Customer Service Executive, leading a team and implementing innovative strategies to enhance customer satisfaction.
Leading a team of customer service representatives
Implementing innovative strategies to improve customer satisfaction
Continuing to develop my skills and knowledge in customer service
Possibly pursuing further education or certifications in customer service management
- Q2. Why should we hire you
- Ans.
I have a strong background in customer service, excellent communication skills, and a proven track record of resolving customer issues efficiently.
I have X years of experience in customer service roles
I am highly skilled in communication and problem-solving
I have received positive feedback from previous customers for my ability to resolve issues effectively
Interview Preparation Tips
Strictly advised to all of the fresher or experienced who things HCLtech is a good brad or company to start please don’t think
Like this at all I have an proven experience of 7 years with this company please do not get yourself attracted with the campus or the infrastructure all this is a trap to tune lot of futures it’s better to stay your own business or to join domestic companies or good brad but not HCLtech
Warning alert
Selected
I was interviewed in Dec 2024.
(4 Questions)
- Q1. Tell me something about yourself.
- Q2. Work experience.
- Q3. What do you see yourself in next 5 years?
- Q4. Weakness and strength
(2 Questions)
- Q1. In next 5 years.
- Q2. What are yours goals? Weakness and strength. Know about company.
Tech Mahindra Interview FAQs
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Tech Mahindra Associate Customer Support Executive Interview Process
based on 4 interviews
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Tech Mahindra Associate Customer Support Executive Reviews and Ratings
based on 69 reviews
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