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Tata Motors Service Advisor Interview Questions and Answers
Tata Motors Service Advisor Interview Experiences
8 interviews found
Anonymous
Selected
I applied via Walk-in and was interviewed in Nov 2023. There were 3 interview rounds.
(1 Question)
- Q1. Anything question
(2 Questions)
- Q1. Anything questions For related machanical
- Q2. I have experiences in 2 years
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed in Apr 2024. There were 2 interview rounds.
(5 Questions)
- Q1. Related service advisor role
- Q2. How to handle customer
- Ans.
Handle customers with empathy, patience, and professionalism.
Listen actively to understand the customer's concerns
Communicate clearly and effectively
Show empathy and understanding towards the customer's situation
Provide solutions or alternatives to address the customer's needs
Maintain a positive attitude and remain calm, even in challenging situations
- Q3. Team work with technician
- Q4. System knowledge
- Q5. Approach and convince customer
Mechanical related questions
Selected
I applied via Naukri.com and was interviewed in May 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Vehicle related
- Q2. Your product sales
(1 Question)
- Q1. Customer relations
Interview Preparation Tips
What people are saying about Tata Motors
Selected
I applied via Company Website and was interviewed in Mar 2023. There were 2 interview rounds.
(2 Questions)
- Q1. About your self completed.
- Q2. Study your skills what's mca and mca observation
Interview Preparation Tips
Tata Motors interview questions for designations
Selected
I applied via Referral and was interviewed in Feb 2023. There was 1 interview round.
(2 Questions)
- Q1. Just asked the previous company info
- Q2. Just asked about the job description
Interview Preparation Tips
I applied via Company Website and was interviewed in Dec 2021. There was 1 interview round.
(4 Questions)
- Q1. What are your salary expectations?
- Q2. Share details of your previous job.
- Q3. What are your strengths and weaknesses?
- Q4. Tell me about yourself.
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Aug 2021. There was 1 interview round.
(3 Questions)
- Q1. Where do you see yourself in 5 years?
- Q2. What are your salary expectations?
- Q3. Tell me about yourself.
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jul 2021. There was 1 interview round.
(1 Question)
- Q1. What you know about commerical vehicle?
- Ans.
Commercial vehicles are vehicles used for business purposes, such as transportation of goods or passengers.
Commercial vehicles are designed and equipped for specific commercial purposes.
They include trucks, vans, buses, and other vehicles used for transportation of goods or passengers.
Commercial vehicles often require special licenses and permits to operate.
They may have different regulations and restrictions compared ...
Interview Preparation Tips
You should know the parts description in detail with its working .
Interview questions from similar companies
(2 Questions)
- Q1. What is role of service advisor
- Q2. What is the difference between client and customer
- Ans.
A client is someone who receives professional services, while a customer is someone who purchases goods or services.
Clients typically have an ongoing relationship with the service provider, while customers may have one-time transactions
Clients often seek advice or expertise from the service provider, while customers focus on the product or service being offered
Examples: A lawyer's client seeks legal advice regularly, w...
(2 Questions)
- Q1. What is your salary expected
- Q2. Tell me about your previous company working experience
Mahesh Sattiwada
(3 Questions)
- Q1. What Is company
- Q2. What Are You doing
- Q3. How to make company grow up
- Ans.
To make a company grow, focus on customer satisfaction, employee development, innovation, and strategic partnerships.
Improve customer satisfaction through excellent service and communication
Invest in employee training and development to increase productivity and morale
Encourage innovation and adapt to market trends to stay competitive
Form strategic partnerships to expand reach and offerings
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Tata Motors Service Advisor Reviews and Ratings
based on 94 reviews
Rating in categories
|
Senior Manager
6.2k
salaries
|  ₹6.7 L/yr - ₹28.5 L/yr |
|
Executive
825
salaries
| ₹2.9 L/yr - ₹12.2 L/yr |
|
Deputy General Manager
782
salaries
| ₹13 L/yr - ₹47 L/yr |
|
Manager
424
salaries
| ₹6 L/yr - ₹21 L/yr |
|
Territory Sales Manager
424
salaries
| ₹8 L/yr - ₹25 L/yr |
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