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Synchrony Senior Customer Service Representative Interview Questions and Answers for Experienced

Updated 14 Jul 2022

Synchrony Senior Customer Service Representative Interview Experiences for Experienced

3 interviews found

Senior Customer Service Representative Interview Questions & Answers

user image Anonymous

posted on 12 Jul 2021

Interview Questionnaire 

1 Question

  • Q1. Was about the previous experiences
    • Add your answer

Senior Customer Service Representative Interview Questions & Answers

user image Anonymous

posted on 8 Apr 2021

I applied via Referral

Interview Questionnaire 

1 Question

  • Q1. Talk about your friend
    • Add your answer

Senior Customer Service Representative Interview Questions Asked at Other Companies for Experienced

asked in Tech Mahindra
Q1. What do you understand by customer service? How would you handel ... read more
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asked in Teleperformance
Q2. Handle a call of customer acting as a bank representative
View answer (1)
asked in Kantipur Management | BPO and HR Outsourcing Company in Nepal
Q3. What is the definition of customer service?
View answer (1)
asked in Teleperformance
Q4. If you get 2 cr rs what will you do
View answer (1)
asked in American Express
Q5. How to convince the customer to buy the product?
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Senior Customer Service Representative Interview Questions & Answers

user image Anonymous

posted on 20 Aug 2021

I applied via Walk-in and was interviewed before Aug 2020. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. What is your Career Goal?
    • Add your answer
  • Q2. Why is this Job important to you?
    • Add your answer
  • Q3. Why we want to hire you?
    • Add your answer
  • Q4. Where you want to see yourself in next 5 years?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is quiet good, all the rounds were taken from 15 to 20min.

Top trending discussions

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Interview Tips & Stories
2w
mrstorm
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·
works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Interview questions from similar companies

Senior Associate Interview Questions & Answers

State Street Corporation user image Anonymous

posted on 6 Nov 2019

I applied via Referral and was interviewed in May 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions on investment banking operations and the IT department associate with that. Since I was hired for governance team I was asked about some data related queries.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Have a commanding communication skills and walk with the confidence. Always believe in yourself and don't tie your ambition with emotions.

Senior Associate Interview Questions & Answers

State Street Corporation user image suresh Viswanathan

posted on 29 Nov 2022

I applied via Naukri.com and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Project related interview questions
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion, Asked some questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I have attended for manual testing. I was little easy

Senior Associate Interview Questions & Answers

Wells Fargo user image Anonymous

posted on 24 Apr 2020

I applied via Company Website and was interviewed in Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Hypothetical Questions - What if the company decides to demote all senior associate s to associate? What will be your reaction??
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I went for Enterprise Testing Senior Associate. The person who interviewed me was very well known to me. He worked with me for more than a year at the same level. Asked illogical questions. All hypothetical questions he asked in which I was the one who was getting demoted or denied bonus or increment.
He should not have taken my interview as it was conflict of Interest. 99% of questions was asked by this guy and the other lady in VC only asked 1 general question.
I reported conflict of interest issue to the hiring HR but no action was taken not any reply toy email came.

Senior Associate Interview Questions & Answers

JPMorgan Chase & Co. user image Anonymous

posted on 22 May 2021

Interview Questionnaire 

2 Questions

  • Q1. Questions on Kubernetes, AWS, Spring batch, Java threads and Apace Kafka
    • Add your answer
  • Q2. Questions on Executor service and Reentrant Lock in Java
    • Add your answer

Senior Associate Interview Questions & Answers

BNP Paribas user image Anonymous

posted on 29 Nov 2021

I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is collateral management
  • Ans. 

    Collateral management is the process of managing and monitoring collateral pledged to secure a loan or other financial obligation.

    • Collateral can include assets such as real estate, stocks, bonds, and commodities.

    • The purpose of collateral management is to mitigate credit risk and ensure that the lender has sufficient collateral to cover any potential losses.

    • Collateral management involves tracking the value of the collat...

    • Answered by AI
    Add your answer
  • Q2. What is haircut for collaterals
  • Ans. 

    Haircut for collaterals refers to the reduction in value of the collateral pledged by a borrower to secure a loan.

    • Haircut is the percentage reduction in the value of the collateral that a lender applies to account for market fluctuations and potential losses.

    • It is used to determine the amount of loan that can be extended against the collateral.

    • For example, if a borrower pledges a property worth $100,000 as collateral a...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's was an easy interview

Senior Associate Interview Questions & Answers

BNP Paribas user image Sridhar Dujari

posted on 28 May 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Accounting for investment in equity shares under fvt oci
  • Ans. 

    Accounting for investment in equity shares under FVT OCI involves recognizing changes in fair value through other comprehensive income.

    • Equity shares are initially recognized at cost and subsequently measured at fair value.

    • Changes in fair value are recognized in other comprehensive income.

    • Dividends received are recognized in profit or loss.

    • Disclosure of fair value and changes in fair value is required in the financial s

    • Answered by AI
    Add your answer

Senior Associate Interview Questions & Answers

BNP Paribas user image Anonymous

posted on 3 Jun 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Accounting questions, Resume
    • Add your answer
More about working at Synchrony
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Synchrony Interview FAQs

How many rounds are there in Synchrony Senior Customer Service Representative interview for experienced candidates?
Synchrony interview process for experienced candidates usually has 3 rounds. The most common rounds in the Synchrony interview process for experienced candidates are One-on-one Round and Technical.

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Synchrony Senior Customer Service Representative Salary
based on 239 salaries
₹2.5 L/yr - ₹6.2 L/yr
24% more than the average Senior Customer Service Representative Salary in India
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Synchrony Senior Customer Service Representative Reviews and Ratings

based on 65 reviews

4.5/5

Rating in categories

4.2

Skill development

4.3

Work-life balance

3.9

Salary

4.6

Job security

4.7

Company culture

3.7

Promotions

4.1

Work satisfaction

Explore 65 Reviews and Ratings
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