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Sutherland Healthcare Solutions Customer Service Executive Interview Questions and Answers for Experienced
Updated
6 Sep 2023
1 interview found
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Anonymous
Interview experience
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Aug 2023.
3 Interview Rounds
1
Group Discussion Round
They'll check how you are speaking in english
2
HR Round (2 Questions)
- Q1. First they says as you have nice experience we will offer you 4 LPA, as soon as you goes to last round he will say he can offer you only 2.2 wherein you need to...read more Add Answer
- Q2. Walk me though your resume Add Answer
3
HR Round (1 Question)
- Q1. He will lesson nicely to all what you says at last they will ask you to join as a fresger Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Don't waste your time by going here, they will just waste your time and efforts.
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about Sutherland Healthcare Solutions?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Good
Difficulty level
Moderate
Duration
4-6 weeks
Result
Selected
I applied via Monster and was interviewed before Jan 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Assignment Round
English optional question, mail writing
3
Aptitude Test Round
Basic MCQ question regarding maths , computer and typing test at the end.
4
HR Round (2 Questions)
- Q1. 1.Tell me about your self?
2.Are you comfortable with night shift.?
3.will you take leave within 6months? Add Answer
- Q2. What do you know about this company? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confidence and positive always and have some patience.
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Oct 2024.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Self introduction and explain your hobbies Add Answer
- Q2. They will check your communication level Add Answer
2
One-on-one Round (2 Questions)
- Q1. Self introduction with aptitude questions Add Answer
- Q2. They will check communication Add Answer
I applied via Referral and was interviewed before Aug 2020.
1 Interview Round
Interview Questions
- Q1. In interview question must answer in what the bpo means what how you achieve a growth in company and if our company in loss how you done a your job in the compa...read more
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - in interview gives answer in true and natural and also prepare for job postion related questions.
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Jan 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (3 Questions)
- Q1. Tell me about yourself? Add Answer
- Q2. Why do you want to join exl service? Add Answer
- Q3. What do you know about exl service? Add Answer
3
One-on-one Round (3 Questions)
- Q1. Why you choose BPO as a career option? Add Answer
- Q2. Are you fexlible to work in any shift? Add Answer
- Q3. Ask any two questions based on our conversation? Add Answer
4
One-on-one Round (2 Questions)
- Q1. You need to speak for atleast 5 mins in English on given topic? Add Answer
- Q2. Ask any two questions based on our conversation? Add Answer
Interview Preparation Tips
Topics to prepare for EXL Service Customer Service Executive interview:
- Why chawri bazar is famous?
I applied via Walk-in and was interviewed in Jul 2022.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Introduce yourself ? Add Answer
- Q2. What was your last ctc? Add Answer
2
One-on-one Round (3 Questions)
- Q1. Tell me about yourself? Add Answer
- Q2. Why you left your last job? Add Answer
- Q3. Why you didn't try for ijp? Add Answer
Interview Preparation Tips
Topics to prepare for EXL Service Customer Support Executive interview:
- Communication Skills
Interview experience
Excellent
Difficulty level
Moderate
Duration
4-6 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Oct 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
HR Round (1 Question)
- Q1. General questions Add Answer
3
Aptitude Test Round
Simple mathematics questions
4
One-on-one Round (4 Questions)
- Q1. Experience related questions Add Answer
- Q2. What was the work all about Add Answer
- Q3. What was your role Add Answer
- Q4. Why did you leave Add Answer
Interview experience
Good
Difficulty level
Moderate
Duration
More than 8 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Aug 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
HR Round (1 Question)
- Q1. Self introduction Add Answer
3
Aptitude Test Round
Typing and verbal test for communication skill
4
Behavioral Round (1 Question)
- Q1. Conversation with Manager Add Answer
Interview experience
Good
Difficulty level
Moderate
Duration
4-6 weeks
Result
Selected
I applied via Monster and was interviewed before Jan 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2
Assignment Round
English optional question, mail writing
3
Aptitude Test Round
Basic MCQ question regarding maths , computer and typing test at the end.
4
HR Round (2 Questions)
- Q1. 1.Tell me about your self?
2.Are you comfortable with night shift.?
3.will you take leave within 6months? Add Answer
- Q2. What do you know about this company? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confidence and positive always and have some patience.
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Aug 2022.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
2
One-on-one Round (3 Questions)
- Q1. Conversation skills Add Answer
- Q2. Background Details Add Answer
- Q3. Work experience Add Answer
3
Aptitude Test Round
Typing and conversation skills
4
HR Round (1 Question)
- Q1. Conversation and pre screening salary discussion Add Answer
5
One-on-one Round (1 Question)
- Q1. Conversational skills Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Unless you do not have any other option, do not join this organisation
Sutherland Healthcare Solutions Interview FAQs
How many rounds are there in Sutherland Healthcare Solutions Customer Service Executive interview for experienced candidates?
Sutherland Healthcare Solutions interview process for experienced candidates usually has 4 rounds. The most common rounds in the Sutherland Healthcare Solutions interview process for experienced candidates are HR, Resume Shortlist and Group Discussion.
What are the top questions asked in Sutherland Healthcare Solutions Customer Service Executive interview for experienced candidates?
Some of the top questions asked at the Sutherland Healthcare Solutions Customer Service Executive interview for experienced candidates -
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Customer Service Executive Interview Questions from Similar Companies
Sutherland Healthcare Solutions Customer Service Executive
Salary
based on 9 salaries
₹2.3
L/yr - ₹3.6
L/yr
6%
more
than the average Customer Service Executive Salary in India
View more details
Sutherland Healthcare Solutions Customer Service Executive Reviews and Ratings
based on 4 reviews
Rating in categories
|
Senior Associate
381
salaries
|  ₹2 L/yr - ₹6 L/yr |
|
Associate
247
salaries
| ₹1.4 L/yr - ₹3.6 L/yr |
|
Process Associate
147
salaries
| ₹1.8 L/yr - ₹3.8 L/yr |
|
Team Lead
114
salaries
| ₹3.5 L/yr - ₹10.1 L/yr |
|
Transaction Processing Associate
91
salaries
| ₹1.8 L/yr - ₹3.6 L/yr |
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