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Sutherland Healthcare Solutions Customer Service Executive Interview Questions and Answers

Updated 6 Sep 2023

Sutherland Healthcare Solutions Customer Service Executive Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Group Discussion 

They'll check how you are speaking in english

Round 2 - HR 

(2 Questions)

  • Q1. First they says as you have nice experience we will offer you 4 LPA, as soon as you goes to last round he will say he can offer you only 2.2 wherein you need to join as a fresher.
  • Q2. Walk me though your resume
Round 3 - HR 

(1 Question)

  • Q1. He will lesson nicely to all what you says at last they will ask you to join as a fresger

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't waste your time by going here, they will just waste your time and efforts.

Interview questions from similar companies

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - Aptitude Test 

Versent test

Round 3 - One-on-one 

(1 Question)

  • Q1. Basic question to check com skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and prepare for communication skill

Interview Questionnaire 

3 Questions

  • Q1. About my work ?
  • Q2. How you will handle the pressure in sales?
  • Ans. 

    I handle pressure in sales by staying organized, prioritizing tasks, and maintaining a positive attitude.

    • I prioritize tasks based on their urgency and importance

    • I break down larger tasks into smaller, more manageable ones

    • I maintain a positive attitude and focus on solutions rather than problems

    • I take breaks when needed to avoid burnout

    • I communicate with my team and ask for help when necessary

  • Answered by AI
  • Q3. Until you achieve the target how u will achieve wht will be startegy to achieve targets
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction and explain your hobbies
  • Q2. They will check your communication level
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction with aptitude questions
  • Q2. They will check communication
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about your self
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Monster and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

English optional question, mail writing

Round 3 - Aptitude Test 

Basic MCQ question regarding maths , computer and typing test at the end.

Round 4 - HR 

(2 Questions)

  • Q1. 1.Tell me about your self? 2.Are you comfortable with night shift.? 3.will you take leave within 6months?
  • Q2. What do you know about this company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence and positive always and have some patience.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Excel knowledge
  • Q2. Power point knowledge
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself?
  • Q2. Why do you want to join exl service?
  • Q3. What do you know about exl service?
Round 3 - One-on-one 

(3 Questions)

  • Q1. Why you choose BPO as a career option?
  • Q2. Are you fexlible to work in any shift?
  • Q3. Ask any two questions based on our conversation?
Round 4 - One-on-one 

(2 Questions)

  • Q1. You need to speak for atleast 5 mins in English on given topic?
  • Q2. Ask any two questions based on our conversation?

Interview Preparation Tips

Topics to prepare for EXL Service Customer Service Executive interview:
  • Why chawri bazar is famous?
Interview preparation tips for other job seekers - Be confident and speak good English as much as you can.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. The HR representative asked me some questions about my personal and professional life along with my educational qualifications. To get an idea about my overall background and whether I suit the profile. Qu...
Round 3 - Q and A 

(1 Question)

  • Q1. I was interviewed by the tl of the process. The questions were more centered around customer service. 1. How would you handle an irate customer?? 2. How would come to the point with a chatty customer wit...

Interview Preparation Tips

Interview preparation tips for other job seekers - 1) Be confident even if you are fresher. It plays a very important role.
2) Practice beforehand, do not be overconfident, and go for the interview without any preparations.
3) always research the company that you are going to for the interview, it might be beneficial at times in operations or the final round.
4) reach on time do not be late. These things look silly but are always counted.
5) Always carry a hard copy of your Resume, even if you have submitted it in their email.
6) smile and answer their questions. Create a good impression.

I applied via Walk-in and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself ?
  • Q2. What was your last ctc?
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself?
  • Q2. Why you left your last job?
  • Q3. Why you didn't try for ijp?

Interview Preparation Tips

Topics to prepare for EXL Service Customer Support Executive interview:
  • Communication Skills
Interview preparation tips for other job seekers - If you have alot of time to waste please go there. Very bad interview experience. They made us wait for 2 days .First day they made us wait for the entire day and then had the first round just introduce yourself and that interview took place in front of everyone sitting there. Totally unprofessional. They called us for the 2nd round on the 2nd day at 3pm and made us wait till 7 and then had the interview and still haven't got any reply if selected or not . They don't really care about the people coming there for interview so have alot of time to waste there.

Sutherland Healthcare Solutions Interview FAQs

How many rounds are there in Sutherland Healthcare Solutions Customer Service Executive interview?
Sutherland Healthcare Solutions interview process usually has 4 rounds. The most common rounds in the Sutherland Healthcare Solutions interview process are HR, Group Discussion and Resume Shortlist.
What are the top questions asked in Sutherland Healthcare Solutions Customer Service Executive interview?

Some of the top questions asked at the Sutherland Healthcare Solutions Customer Service Executive interview -

  1. First they says as you have nice experience we will offer you 4 LPA, as soon as...read more
  2. He will lesson nicely to all what you says at last they will ask you to join as...read more

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Sutherland Healthcare Solutions Customer Service Executive Interview Process

based on 1 interview

Interview experience

1
  
Bad
View more
Sutherland Healthcare Solutions Customer Service Executive Salary
based on 8 salaries
₹2.3 L/yr - ₹3.6 L/yr
At par with the average Customer Service Executive Salary in India
View more details

Sutherland Healthcare Solutions Customer Service Executive Reviews and Ratings

based on 4 reviews

1.8/5

Rating in categories

1.8

Skill development

1.6

Work-life balance

1.5

Salary

1.5

Job security

1.8

Company culture

1.5

Promotions

1.5

Work satisfaction

Explore 4 Reviews and Ratings
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