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based on 7.3k Reviews

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EXL Service Customer Service Representative Interview Questions and Answers

Updated 18 Aug 2023

EXL Service Customer Service Representative Interview Experiences

1 interview found

Customer Service Representative Interview Questions & Answers

user image Anonymous

posted on 18 Aug 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Conversation skills
    • Add your answer
  • Q2. Background Details
    • Add your answer
  • Q3. Work experience
    • Add your answer
Round 3 - Aptitude Test 

Typing and conversation skills

Round 4 - HR 

(1 Question)

  • Q1. Conversation and pre screening salary discussion
    • Add your answer
Round 5 - One-on-one 

(1 Question)

  • Q1. Conversational skills
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Unless you do not have any other option, do not join this organisation

Top trending discussions

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Salary Discussions, Hike & Promotions
2w (edited)
kirayagami1
Verified Icon
·
works at
TCS
Experience - 5.9 Tech - React.js CTC- 13LPA Current company - TCS Offer in the process - Nagarro (19LPA) My LWD is 24th May, but I told Nagarro I can be released in 30 days. Now, should I: 1. Be honest and say I can join on 25th May? 2. Commit to 25th April and request a DOJ extension later?(By telling them some emergency) Q1). If I choose option 1, is there a risk they won’t release the offer?(As I am being hired for a particular project, so will they go for some immediate candidates?) Q2). If I choose option 2, could they revoke the offer?(As the HR told changing the DOJ in released offer letter is not possible
Nagarro offer: Kindly Help me to decide
Option 1
0%
Option 2
0%
115 participants . poll closed
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Interview questions from similar companies

Senior Executive Interview Questions & Answers

Nielsen user image Anonymous

posted on 25 Aug 2022

I applied via Naukri.com and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Maths questions and english test

Round 2 - One-on-one 

(1 Question)

  • Q1. One on one round with manager on tableau, sql and projects in your resume.
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Basic questions and salary discussion
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be clear on what skills and projects are written in your cv.

Senior Executive Interview Questions & Answers

Straive user image Anonymous

posted on 4 Apr 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Pagination technical
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - No

Senior Executive Interview Questions & Answers

Straive user image Vanisri Gopal

posted on 3 Jun 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2023. There were 3 interview rounds.

Round 1 - Coding Test 

Language test for 3 hours

Round 2 - One-on-one 

(1 Question)

  • Q1. Interview with 2 managers
  • Ans. I explained end to end editing and answered their questions
    • Answered by Vanisri Gopal
    Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Telephonic round
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should answer their question even for a single line related to the questions

Senior Executive Interview Questions & Answers

Straive user image Anonymous

posted on 17 Aug 2024

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
More than 8 weeks
Result
No response

I applied via Approached by Company and was interviewed before Aug 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

More boring than any other interview

Round 2 - Coding Test 

Very worst experience in coding section

Round 3 - HR 

(5 Questions)

  • Q1. Too worst than other
    • Add your answer
  • Q2. Very worst than other
    • Add your answer
  • Q3. Too worst than other company
    • Add your answer
  • Q4. Very worst than other company
    • Add your answer
  • Q5. Too too worst than other company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont attend interview this company

Senior Executive Interview Questions & Answers

Straive user image Anand Raj

posted on 13 Nov 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Oops concept programing for c#.net, bython basics

Round 2 - Aptitude Test 

My self family and friends

Interview Preparation Tips

Interview preparation tips for other job seekers - Everyone have life struggle means make it solve ur self only everyone life success means share with others

Customer Service Representative Interview Questions & Answers

AGS Health user image Anonymous

posted on 31 Mar 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Oct 2024, where I was asked the following questions.

  • Q1. What information do you have about AGS?
    • Add your answer
  • Q2. What is the definition of insurance?
  • Ans. 

    Insurance is a financial arrangement that provides protection against potential future losses or risks.

    • Insurance involves a contract between an insurer and the insured.

    • Premiums are paid by the insured to maintain coverage.

    • In case of a loss, the insurer compensates the insured based on the policy terms.

    • Examples include health insurance, auto insurance, and life insurance.

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in your answers and attempt to speak only in English.

Analyst Interview Questions & Answers

Kantar user image Anonymous

posted on 8 Aug 2021

I applied via Company Website and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Basic: Tell me about yourself, movie story
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get into this shit

Associate Interview Questions & Answers

Acuity Knowledge Partners user image Anonymous

posted on 17 Jul 2021

Interview Questionnaire 

1 Question

  • Q1. Questions about different types of primary and secondary offerings and some terminologies related to capital markets?
    • Add your answer

Senior Associate Interview Questions & Answers

Acuity Knowledge Partners user image Anonymous

posted on 18 Sep 2021

I applied via Naukri.com and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Technical questions, regarding the position I was interviewed for.
  • Ans. Always ask for JD from the HR when they first call you for the position. The job description will tell you what to prepare for. The interviewers are (for any company) non nonsense people (at least you should presume so) and are looking for precise answers.
    • Answered Anonymously
    Add your answer
  • Q2. Work history
  • Ans. Chronological, from latest down, clear and precise
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't say vague things, it will give an impression that you are making things up, while you don't know any thing about it.
More about working at EXL Service

EXL Service Interview FAQs

How many rounds are there in EXL Service Customer Service Representative interview?
EXL Service interview process usually has 5 rounds. The most common rounds in the EXL Service interview process are One-on-one Round, Resume Shortlist and Aptitude Test.
What are the top questions asked in EXL Service Customer Service Representative interview?

Some of the top questions asked at the EXL Service Customer Service Representative interview -

  1. Conversation and pre screening salary discuss...read more
  2. Conversational ski...read more
  3. Conversation ski...read more

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EXL Service Customer Service Representative Salary
based on 14 salaries
₹2.3 L/yr - ₹5 L/yr
11% more than the average Customer Service Representative Salary in India
View more details

EXL Service Customer Service Representative Reviews and Ratings

based on 4 reviews

3.1/5

Rating in categories

3.1

Skill development

3.1

Work-life balance

3.6

Salary

3.6

Job security

3.1

Company culture

3.1

Promotions

3.1

Work satisfaction

Explore 4 Reviews and Ratings
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