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Sutherland Global Services Voice Process Executive Interview Questions and Answers

Updated 13 Oct 2024

Sutherland Global Services Voice Process Executive Interview Experiences

15 interviews found

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Recruiter will ask you to introduce yourself, Hobbies, why you want to apply for this position, what you know regarding BPO. Google it.

Round 3 - Assignment 

Global Language Assignment,( GLA) You need to speak with coustomer, they will give your feedback to company.

Round 4 - HR 

(3 Questions)

  • Q1. This round is totally based on your round 2 how well you interact with coustomer... HR will ask few general questions about yourself and finally give you offer letter. Answere everything confidently.
  • Q2. Tell me about yourself. Why you want to work here.? How serious you are regarding this job?
  • Q3. If you have work experience, HR will ask you about your previous company, if you are Fresher they will ask only about yourself, what is your aim, where you want to see yourself in future. All the best.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident. Trust your abilities. Confidence is the key to success.
Interview experience
3
Average
Difficulty level
-
Process Duration
Less than 2 weeks
Result
-

I applied via Campus Placement and was interviewed in Jan 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. About global warming and work from home and work from office
  • Q2. They asked me to speak about myself and if i would prefer to work in office or in home

Interview Preparation Tips

Interview preparation tips for other job seekers - They asked me to speak about a general topic and they will get to know your communication skills in that

Voice Process Executive Interview Questions Asked at Other Companies

asked in Amazon
Q1. How to solve a problem of customer
asked in Flipkart
Q2. What is customer service? Is the support you offer ur customer be ... read more
asked in Amazon
Q3. When a customer is angery how you handle this time
Q4. What is Bpo and why you choice Bpo?
asked in Wipro
Q5. What is c language? When c language developed
Round 1 - Group Discussion 

They asked me About the college life

Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself ? Are you ok with night shifts? What is your future plan?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in interview, all the questions are behavior type questions so be honest in your answers. All the best.

Interview Questionnaire 

1 Question

  • Q1. Tell me introduce yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - You give your best and don't fear anything and always give a right and trustable answers in your interview

Sutherland Global Services interview questions for designations

 Voice Process

 (1)

 NON Voice Process

 (14)

 International Voice Process Executive

 (8)

 Voice Process Customer Care Executive

 (1)

 Non Voice Process Associate

 (21)

 Non Voice Process Customer Care Executive

 (1)

 NON Voice

 (4)

 Non Voice Executive

 (2)

I was interviewed in Aug 2017.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and experienced professional with a strong background in customer service and communication skills.

    • Over 5 years of experience in customer service roles

    • Excellent communication skills, both written and verbal

    • Strong problem-solving abilities

    • Proven track record of meeting and exceeding targets

    • Bachelor's degree in Business Administration

  • Answered by AI
  • Q2. Hoe many years of experience do you have
  • Ans. 

    I have 5 years of experience in the voice process industry.

    • I have worked in various voice process roles for 5 years.

    • During my time in the industry, I have handled customer queries, resolved issues, and provided excellent service.

    • I have experience in handling inbound and outbound calls, conducting surveys, and upselling products/services.

    • My experience includes working with different CRM systems and following company pro...

  • Answered by AI
  • Q3. How many years of experience do u have
  • Ans. 

    I have 3 years of experience in the voice process industry.

    • I have worked in the voice process industry for 3 years.

    • My experience includes handling customer queries and providing solutions over the phone.

    • I have also been involved in training new team members on voice process protocols.

  • Answered by AI

Interview Preparation Tips

Round: HR Interview
Experience: Tell in detail happ in round
Tips: Provide tips

Skills: Knowledge Of MS Office, Knowledge of ms
College Name: A v n college

What people are saying about Sutherland Global Services

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a sme
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How much can we ask for a SME role with 8 years of experience in Healthcare??
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Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services Voice Process Executive interview?
Sutherland Global Services interview process usually has 2-3 rounds. The most common rounds in the Sutherland Global Services interview process are HR, Resume Shortlist and Group Discussion.
How to prepare for Sutherland Global Services Voice Process Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are International Voice Process, international bpo, international call center, voice process and customer support.
What are the top questions asked in Sutherland Global Services Voice Process Executive interview?

Some of the top questions asked at the Sutherland Global Services Voice Process Executive interview -

  1. manager round mostly more basic questions about career pl...read more
  2. Basic topic like they will ask you to say something about Instag...read more
  3. be confident while answer quest...read more
How long is the Sutherland Global Services Voice Process Executive interview process?

The duration of Sutherland Global Services Voice Process Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Sutherland Global Services Voice Process Executive Interview Process

based on 18 interviews

2 Interview rounds

  • Resume Shortlist Round
  • HR Round
View more
Join Sutherland Global Services We are a digital transformation company. We make digital 𝐡𝐮𝐦𝐚𝐧™
Sutherland Global Services Voice Process Executive Salary
based on 38 salaries
₹1 L/yr - ₹7 L/yr
36% more than the average Voice Process Executive Salary in India
View more details

Sutherland Global Services Voice Process Executive Reviews and Ratings

based on 15 reviews

3.5/5

Rating in categories

4.3

Skill development

3.9

Work-life balance

3.4

Salary

4.0

Job security

3.4

Company culture

3.7

Promotions

4.3

Work satisfaction

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