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Sutherland Global Services Service Delivery Manager Interview Questions and Answers

Updated 4 Apr 2024

Sutherland Global Services Service Delivery Manager Interview Experiences

1 interview found

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. HR only enquires about your profile and work experience and usually only works to coordinate between you and interviewers.
Round 2 - One-on-one 

(2 Questions)

  • Q1. Here is where they ask about your overalls
  • Q2. You know what to do.

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Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2022. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Many questions most of were related my technology..
Round 3 - Technical 

(1 Question)

  • Q1. Managerial questions
Round 4 - One-on-one 

(1 Question)

  • Q1. Managerial round again for some conf.
Round 5 - One-on-one 

(1 Question)

  • Q1. Managerial by different manager, they were not sure may be
Round 6 - HR 

(1 Question)

  • Q1. Nothing great.. Mostly salary related

Interview Preparation Tips

Interview preparation tips for other job seekers - Do NOT join, unless you really need a job, If you r joining early, ask for joining bonus. Its a topical LALA ji types company. Join at your own risk.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. What is your experience with Cloud Technolgies? Any recent project which you had faced challenges?
  • Ans. 

    I have extensive experience with Cloud Technologies, including managing migration projects and implementing cloud solutions.

    • Managed migration of on-premise servers to AWS cloud for a large enterprise

    • Implemented Azure cloud solutions for a startup company to improve scalability and cost-efficiency

    • Faced challenges with data security during cloud migration project, resolved by implementing encryption and access controls

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Interview with Reporting manager,General topics like understanding your current job roles and responsibilities

Skills evaluated in this interview

I applied via Referral and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. How do you manage the annual ratings?
  • Ans. 

    Annual ratings are managed through a performance management system that includes goal setting, regular feedback, and performance evaluations.

    • Set clear and measurable goals for each employee at the beginning of the year

    • Provide regular feedback and coaching throughout the year to ensure employees are on track to meet their goals

    • Conduct formal performance evaluations at the end of the year to assess employee performance a...

  • Answered by AI
  • Q2. How do you handle non performing team member?
  • Q3. How do you handle major issues?
  • Q4. How do u handle escalations?

Interview Preparation Tips

Topics to prepare for FIS Service Delivery Manager interview:
  • People management
  • Public cloud
  • Networking
Interview preparation tips for other job seekers - Be confident while answering. Just say what you did in your current role
Interview experience
1
Bad
Difficulty level
Hard
Process Duration
2-4 weeks
Result
No response

I applied via Internal and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. They creat their own to reject
Round 2 - Technical 

(1 Question)

  • Q1. They prove you that you are good for nothing

Interview Preparation Tips

Interview preparation tips for other job seekers - Please join to validate the horrible company

Delivery Manager Interview Questions & Answers

GlobalLogic user image Padmalatha Subramani

posted on 9 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Recruitment Consulltant

Round 1 - Technical 

(1 Question)

  • Q1. Real time scenarios, Project related questions and day to day activities, KPI's.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Tell me about your day to day work.
  • Q2. How do you manage project delivery woth technical work?
  • Q3. If you have both offer technical and project management, which one you would pick
  • Q4. Any certification is in plan to do?
  • Ans. 

    Yes, I am planning to pursue the Project Management Professional (PMP) certification.

    • I am planning to pursue the Project Management Professional (PMP) certification.

    • This certification is widely recognized and respected in the field of project management.

    • It will enhance my knowledge and skills in managing complex projects and leading teams.

    • Having the PMP certification will also demonstrate my commitment to professional ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are looking for delivery manager Role don't tell them your are having good technical skill.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Role of the delivery manager
  • Ans. 

    The delivery manager is responsible for overseeing the successful delivery of projects, ensuring they are completed on time, within budget, and meet quality standards.

    • Oversee project delivery from initiation to completion

    • Manage resources, timelines, and budgets effectively

    • Ensure quality standards are met and client expectations are exceeded

    • Collaborate with cross-functional teams to drive project success

    • Identify and mit...

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. Current and expected CTC
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Aug 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Based on the open position and experience
Round 3 - One-on-one 

(1 Question)

  • Q1. Attitude, behavior, stickiness with organization, reason for change

Interview Preparation Tips

Interview preparation tips for other job seekers - Be genuine, not change the job only for salary increment, understand business situation and commit your 100% to work.

I applied via Naukri.com and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Previous experience, reasons for a job change, & expectations.

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Be prepared with past projects' details
2. Reasons for the job change are learning opportunities, exploring new work culture, higher pay/ better compensation plan, & Moving up the ladder.
3. 30-50% hike

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services Service Delivery Manager interview?
Sutherland Global Services interview process usually has 2 rounds. The most common rounds in the Sutherland Global Services interview process are HR and One-on-one Round.
How to prepare for Sutherland Global Services Service Delivery Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Service Delivery, Service Delivery Management, Recruitment, Service Quality and Talent Acquisition.

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Sutherland Global Services Service Delivery Manager Interview Process

based on 1 interview

Interview experience

2
  
Poor
View more
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Sutherland Global Services Service Delivery Manager Salary
based on 51 salaries
₹5 L/yr - ₹21 L/yr
28% less than the average Service Delivery Manager Salary in India
View more details

Sutherland Global Services Service Delivery Manager Reviews and Ratings

based on 9 reviews

2.5/5

Rating in categories

2.5

Skill development

3.0

Work-life balance

2.9

Salary

2.3

Job security

2.9

Company culture

2.6

Promotions

2.7

Work satisfaction

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