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Startek

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3.1

based on 7.8k Reviews

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Startek Customer Service Associate Interview Questions and Answers for Freshers

Updated 8 Mar 2025

Startek Customer Service Associate Interview Experiences for Freshers

1 interview found

Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 28 Feb 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a dedicated and experienced Customer Service Associate with a passion for providing exceptional service.

    • I have 5 years of experience in customer service roles, where I have honed my communication and problem-solving skills.

    • I am skilled in handling customer inquiries, resolving complaints, and ensuring customer satisfaction.

    • I have a proven track record of meeting and exceeding customer service targets.

    • I am proficie...

    • Answered by AI
    View 1 more answer
  • Q2. What is your strength and weakness?
  • Ans. 

    My strength is my ability to empathize with customers and provide excellent service. My weakness is that I can sometimes be too detail-oriented.

    • Strength: Empathy and excellent customer service

    • Weakness: Being overly detail-oriented

    • Strength: Ability to handle difficult customers

    • Weakness: Public speaking

    • Answered by AI
    Add your answer
  • Q3. My strength is I'm very hardworking. My weakness is I'm emotionally weak.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Friendly environment . Seniors are guiding new employees.

Top trending discussions

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Interview Tips & Stories
2w
mrstorm
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works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

Teleperformance user image Anonymous

posted on 11 Oct 2020

Interview Questionnaire 

2 Questions

  • Q1. Sale something
    • Add your answer
  • Q2. Will you be able to besr pressure and complete Target late seating id there
    • Add your answer

Customer Service Associate Interview Questions & Answers

Teleperformance user image Anonymous

posted on 24 Apr 2022

I applied via Naukri.com and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell about yourself your current CTC and expectation
    • Add your answer
  • Q2. Tell about yourself your current CTC
    • Add your answer
  • Q3. Tell about your work profile
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good place for work but job is not secure

Customer Service Associate Interview Questions & Answers

Teleperformance user image Anonymous

posted on 7 Mar 2022

I applied via Naukri.com and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Will have aptitude, English and logical reasoning

Round 2 - HR 

(2 Questions)

  • Q1. Share details of your previous job.
    • Add your answer
  • Q2. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be free, easy interview. Communication skill should be good

Customer Service Associate Interview Questions & Answers

Teleperformance user image Anonymous

posted on 11 Feb 2022

I applied via Naukri.com and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Basic que like tell me about yourself and why u want to join teleperformance?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - basic questions were asked like what is customer service?
what is empathy?
views on women empowerment?
what are the importance of customer service and why it is necessary?

Customer Service Associate Interview Questions & Answers

Teleperformance user image Anonymous

posted on 8 Oct 2020

Interview Questionnaire 

1 Question

  • Q1. 1.tell me about self ,2.what is Bpo ,and normal questions
    • Add your answer

Customer Service Associate Interview Questions & Answers

Teleperformance user image Anonymous

posted on 16 Mar 2021

I applied via Referral and was interviewed before Mar 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. They checked about the communication skills and the knowledge about the bank and it's services
    • Add your answer
  • Q2. They asked about the language which I'm very comfortable to communicate.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Guys please don't lie on the interview because our Assistant Manager is very clear in catching the lies...

Customer Service Associate Interview Questions & Answers

Teleperformance user image Anonymous

posted on 28 Apr 2021

I applied via Referral and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell Me about your Self
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont get nervous or fumble while giving an interview as the Teleperformance Ops team is very good they only judge people by their confidence

Customer Service Associate Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 17 May 2021

I applied via Recruitment Consultant and was interviewed before May 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About my experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Customer Service Associate Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 11 Apr 2021

I applied via Walk-in and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Salary expectations
    • Add your answer
  • Q2. As per my experience and knowledge I have to earn more then current package.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence
More about working at Startek

Startek Interview FAQs

How many rounds are there in Startek Customer Service Associate interview for freshers?
Startek interview process for freshers usually has 2 rounds. The most common rounds in the Startek interview process for freshers are Resume Shortlist and One-on-one Round.
How to prepare for Startek Customer Service Associate interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Startek. The most common topics and skills that interviewers at Startek expect are Customer Service, Non Voice Process, Spoken English, customer care and customer support.
What are the top questions asked in Startek Customer Service Associate interview for freshers?

Some of the top questions asked at the Startek Customer Service Associate interview for freshers -

  1. What i know about flipcar...read more
  2. about company introduction must know hi...read more
  3. How to handle a angry custo...read more

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Startek Customer Service Associate Interview Process for Freshers

based on 1 interview

Interview experience

4
  
Good
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Startek Customer Service Associate Salary
based on 323 salaries
₹1 L/yr - ₹4.2 L/yr
16% less than the average Customer Service Associate Salary in India
View more details

Startek Customer Service Associate Reviews and Ratings

based on 121 reviews

2.9/5

Rating in categories

2.8

Skill development

2.7

Work-life balance

2.7

Salary

2.4

Job security

2.6

Company culture

2.3

Promotions

2.6

Work satisfaction

Explore 121 Reviews and Ratings
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