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I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 2 interview rounds.
BPO stands for Business Process Outsourcing, where companies outsource non-core business functions to third-party service providers.
BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, or back-office operations.
It helps companies focus on their core competencies while reducing costs and improving efficiency.
BPO services can be onshor...
Yes, I am confident in my ability to reach in time for any customer care related issues.
I am well-organized and prioritize tasks effectively to ensure timely responses to customer queries.
I have a reliable mode of transportation and can adjust my schedule if needed to meet deadlines.
I have a track record of meeting deadlines and responding promptly to customer inquiries.
I am committed to providing excellent customer se...
I applied via Walk-in and was interviewed in Aug 2023. There were 2 interview rounds.
BPO stands for Business Process Outsourcing, where companies outsource non-core business functions to third-party service providers.
BPO companies provide services such as customer support, technical support, telemarketing, data entry, and back-office operations.
BPO helps companies focus on their core competencies while reducing costs and improving efficiency.
Examples of BPO companies include Teleperformance, Convergys,
I applied via Apna Jobs and was interviewed in Oct 2021. There were 2 interview rounds.
Smart Call Center Solutions interview questions for designations
I applied via Recruitment Consultant
I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.
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I applied via LinkedIn and was interviewed before Sep 2021. There were 2 interview rounds.
I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.
I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.
Experienced in B2B sales and account management
Proven track record of meeting and exceeding sales targets
Strong communication and negotiation skills
Ability to build and maintain strong client relationships
Proficient in CRM software and sales analytics
Customer service refers to the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone, email, live chat, or in-pe...
To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.
Research and understand the target market
Identify the customer's pain points and needs
Highlight the unique features and benefits of our product
Provide excellent customer service and follow-up
Offer promotions or discounts to incentivize purchase
Use persuasive language and storytelling to create an emoti...
posted on 18 Sep 2021
I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 4 interview rounds.
I applied via Walk-in and was interviewed in Jun 2020. There was 1 interview round.
based on 3 interviews
2 Interview rounds
based on 18 reviews
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Customer Care Executive
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Quality Analyst
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HR Recruiter
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Customer Service Executive
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Customer Support Executive
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