Smart Call Center Solutions Customer Sales Executive Interview Questions and Answers

Q1. What are your salary expectations?
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Q2. Tell me about yourself.
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Q3. Do you have any experience?
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Q1. Share details of your previous job.
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Q2. What are your salary expectations?
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Q3. Tell me about yourself.
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Q1. Same question were asked by the operation manager.
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Q1. Current working somewhere
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Q2. Dislike and like about your job profile
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Comfortable job work from home or office

Q1. Ne confident and good communication skills
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Q2. Tell about the previous company
Ans. 
I worked at XYZ Company, a leading telecommunications company.
• XYZ Company is known for its excellent customer service and innovative products.

• I was responsible for handling customer inquiries and resolving issues.

• I received positive feedback from customers for my prompt and efficient assistance.

• I also collaborated with other departments to ensure smooth operations and customer satisfaction.

• For example, I worked closely...read more
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Q1. Why should we hire you and what is your qualities which attracts us
Ans. 
I should be hired because of my excellent communication skills, problem-solving abilities, and customer-centric approach.
• Excellent communication skills: I have a strong command over multiple languages and can effectively communicate with customers from diverse backgrounds.

• Problem-solving abilities: I have a knack for identifying and resolving customer issues promptly and efficiently.

• Customer-centric approach: I priorit...read more
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Q2. How will you handle an irritated customer if we will hire you fir the role
Ans. 
I will handle an irritated customer by actively listening to their concerns, empathizing with their frustration, and offering a solution to their problem.
• Listen attentively to the customer's complaint without interrupting

• Show empathy and understanding towards their frustration

• Apologize for any inconvenience caused and take responsibility

• Offer a solution or alternatives to resolve their issue

• Ensure the customer is satis...read more
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Q1. Basic introduction and experience
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Q2. Skills and background
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Q3. Last organisation and roles and responsibilities
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Q4. Communication skills and confidence
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Q5. Work potential and enthusiasm
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Q1. ABOUT YOUR SELF
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Q2. What is your name
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Q3. Where are you from
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Q4. Your last company
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Q5. What is Your hobbies
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