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Smart Call Center Solutions

Q: When was Smart Call Center Solutions founded?

Smart Call Center Solutions was founded in 2015. The company has been operating for 9 years primarily in the BPO sector .

Q: Where is the Smart Call Center Solutions headquarters located?

Smart Call Center Solutions is headquartered in Kolkata.

Q: How many employees does Smart Call Center Solutions have in India?

Smart Call Center Solutions currently has more than 30+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Smart Call Center Solutions based on the number of reviews submitted on AmbitionBox.

Q: Does Smart Call Center Solutions have good work-life balance?

Smart Call Center Solutions has a work-life balance rating of 3.3 out of 5 based on 100+ employee reviews on AmbitionBox. 50% employees rated Smart Call Center Solutions 3 or below, while 50% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Smart Call Center Solutions work-life balance reviews for more details

Q: Is Smart Call Center Solutions good for career growth?

Career growth at Smart Call Center Solutions is rated as poor, with a promotions and appraisal rating of 2.8. 50% employees rated Smart Call Center Solutions 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Smart Call Center Solutions promotions/appraisals reviews for more detailed insights.

Q: What are the cons of working in Smart Call Center Solutions?

Working at Smart Call Center Solutions does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal , salary & benefits and job security, based on 100+ employee reviews on AmbitionBox.

3.3

based on 117 Reviews

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Company Overview

Company Locations

Working at Smart Call Center Solutions

Company Summary

Overall Rating

3.3/5

based on 117 reviews

6% below

industry average

Critically rated for

Promotions/Appraisal, Salary & Benefits, Job Security

Key Factors to Consider

2.9

Salary & Benefits

3.0

Job Security

3.3

Work-Life Balance

View all category ratings

Work Policy

Work from office

80% employees reported

Monday to Friday

45% employees reported

Strict timing

72% employees reported

No travel

60% employees reported

View detailed work policy

Top Employees Benefits

Job/Soft skill training

7 employees reported

Cafeteria

6 employees reported

Professional degree assistance

3 employees reported

Child care facility

3 employees reported

View all benefits

About Smart Call Center Solutions

Founded in2015 (9 yrs old)

India Employee Count11-50

Global Employee Count201-500

India HeadquartersKolkata, India

Office Locations

Websitesmartcallcentersolutions.com

Primary Industry

BPO

Other Industries

Hardware & Networking

Software Product

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