Smart Call Center Solutions BPO Executive Interview Questions and Answers

Q1. Language known technical
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Q1. Tell about your self
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Q1. Tell about your self
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Q1. What is your understanding of sales?
Ans. 
Sales is the process of identifying, attracting, and converting potential customers into actual buyers of a product or service.
• Sales involves building relationships with customers to understand their needs and provide solutions.

• It requires effective communication and persuasion skills to convince customers to make a purchase.

• Sales also involves setting and achieving targets, negotiating deals, and closing sales.

• Success...read more
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Q2. What is B2B sales
Ans. 
B2B sales refers to business-to-business sales, where companies sell products or services to other businesses rather than individual consumers.
• Involves selling products or services to other businesses

• Focuses on building relationships with other companies

• Often involves longer sales cycles and larger deal sizes

• Examples include selling software to a company for their internal use or providing consulting services to a busi
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Q3. Rate your languages on a scale of 1 to10 according to your skills
Ans. 
I would rate my language skills as follows: English - 9, Spanish - 7, French - 5.
• English - 9: Fluent in speaking, writing, and comprehension

• Spanish - 7: Can hold conversations and understand most content

• French - 5: Basic understanding, can communicate simple phrases
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General English ,computer basic reasoning

Q1. From Resume , tell something about your self
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Q2. Subject questions
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Q1. Self introduction
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Q2. Background check
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Assignment will be assigned

Q1. They took typing test first
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Q2. Will you manage shifts as per company needs
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Q3. Discussion on Salary package
Ans. Always try to ask for more salary
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Q1. Tell me about your self
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Q2. Topic on something for 5mins
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Q1. Tell me abt yourself
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Q2. Why do you left your prvs job
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Q1. About yourself and your experience
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Q2. And mostly why do want to do this job particularly
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Q3. Your background
Ans. 
I have a Bachelor's degree in Business Administration and 2 years of experience in telecalling.
• Bachelor's degree in Business Administration

• 2 years of experience in telecalling

• Proficient in communication skills

• Ability to handle customer queries and complaints

• Experience in sales and marketing

• Familiarity with CRM software
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Q4. Fluent english speaking
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Q5. Communication skills
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