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Smart Call Center Solutions
3.3
based on 116 Reviews
Company Overview
Company Locations
Working at Smart Call Center Solutions
Company Summary
Overall Rating
3.3/5
based on 116 reviews
7% below
industry average
Critically rated for
Promotions/Appraisal, Salary & Benefits, Job Security
Work Policy
Work from office
79% employees reported
Monday to Friday
45% employees reported
Strict timing
72% employees reported
No travel
61% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
7 employees reported
Cafeteria
6 employees reported
Professional degree assistance
3 employees reported
Child care facility
3 employees reported
View all benefits
About Smart Call Center Solutions
Founded in2015 (9 yrs old)
India Employee Count11-50
Global Employee Count201-500
India HeadquartersKolkata, India
Office Locations
--
Websitesmartcallcentersolutions.com
Primary Industry
Other Industries
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We bring the industry leader in web designing and development would deal with each and every problem of the brand making for your website. SEO or Search Engine Optimization today has evolved as an alternative to costly advertising, pay-per-click marketing, and the likes of such marketing tools. Being an expert at Call Center processing and management, we have years of experience in customer care management, Customer Contact Management.
We currently run several campaigns in our call center which include Pension Reviews, Holiday Sickness Claims, PPI, Personal Injury Claims, Life Insurance, and Funeral Plans. As an industry leader in Outsourcing Solutions, Worldwide Call Centers will guide you through all the options while helping you harness the power of outsourcing. With solutions in the United States, Canada, The Philippines, Africa, Latin America, The Asia Pacific Region, India, The Middle East, and Europe, we will connect you with confidence.
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Smart Call Center Solutions Ratings
based on 116 reviews
Overall Rating
3.3/5
How AmbitionBox ratings work?
5
38
4
19
3
13
2
10
1
36
Category Ratings
3.3
Work-Life Balance
3.1
Skill Development
3.0
Work Satisfaction
3.0
Company Culture
3.0
Job Security
3.0
Salary & Benefits
2.9
Promotions/Appraisal
Smart Call Center Solutions is rated 3.3 out of 5 stars on AmbitionBox, based on 116 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Smart Call Center Solutions
based on 105 reviews
3.6
Rated by 31 Women
Rated 3.3 for Salary & Benefits and 3.2 for Work-Life Balance
3.1
Rated by 74 Men
Rated 3.3 for Work-Life Balance and 3.1 for Skill Development
Work Policy at Smart Call Center Solutions
based on 14 reviews in last 6 months
Work from office
79%
Permanent work from home
21%
Smart Call Center Solutions Reviews
Top mentions in Smart Call Center Solutions Reviews
+ 5 more
Compare Smart Call Center Solutions with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.3/5 based on 116 reviews | 3.7/5 based on 36.3k reviews | 3.7/5 based on 84k reviews | 3.7/5 based on 47.3k reviews |
Highly Rated for | No highly rated category | Job Security Company culture Skill development | Job Security Work-Life balance | Job Security |
Critically Rated for | Promotion/Appraisals Salary & Benefits Job Security | Promotion/Appraisals Salary & Benefits | Promotion/Appraisals Salary & Benefits Work Satisfaction | Promotion/Appraisals Salary & Benefits |
Primary Work Policy | Work from office 79% employees reported | Hybrid 82% employees reported | Work from office 81% employees reported | Hybrid 60% employees reported |
Rating by Women Employees | 3.6 Good rated by 31 women | 3.8 Good rated by 10.8k women | 3.8 Good rated by 24.2k women | 3.8 Good rated by 13.8k women |
Rating by Men Employees | 3.1 Average rated by 74 men | 3.7 Good rated by 22.9k men | 3.7 Good rated by 54.5k men | 3.7 Good rated by 31.2k men |
Job Security | 3.0 Average | 4.2 Good | 4.6 Excellent | 3.8 Good |
View more
Smart Call Center Solutions Salaries
3.0
rated by 116 employees for salariesCustomer Care Executive
(34 salaries)
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₹1 L/yr - ₹2.8 L/yr
HR Recruiter
(10 salaries)
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₹1 L/yr - ₹1.8 L/yr
Quality Analyst
(10 salaries)
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₹1.2 L/yr - ₹2.5 L/yr
Customer Service Executive
(9 salaries)
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₹1.2 L/yr - ₹2.9 L/yr
Sales Executive
(8 salaries)
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₹1.2 L/yr - ₹2 L/yr
Customer Support Executive
(8 salaries)
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₹1.4 L/yr - ₹2.4 L/yr
CCE
(6 salaries)
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₹1.1 L/yr - ₹1.8 L/yr
Team Lead
(6 salaries)
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₹1.8 L/yr - ₹3.3 L/yr
Senior Quality Analyst
(6 salaries)
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₹2 L/yr - ₹3 L/yr
Senior Customer Service Executive
(6 salaries)
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₹1.6 L/yr - ₹3 L/yr
Smart Call Center Solutions Interview Questions
Interview questions by designation
Top interview questions and answers
Get interview-ready with top interview questions
Interview Process at Smart Call Center Solutions
based on 4 interviews in last 1 year
Interview Experience
4.3
Good
People are getting interviews through
based on 16 Smart Call Center Solutions interviews
Job Portal
37%
Walkin
25%
Recruitment Consultant
13%
Referral
6%
*19% candidates got the interview through other sources
High confidence
Smart Call Center Solutions Jobs
Smart Call Center Solutions Offices
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Smart Call Center Solutions FAQs
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