Smart Call Center Solutions Quality Analyst Reviews
based on 1 review
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This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Overall Rating
3.0/5
How AmbitionBox ratings work?
Category Ratings
5.0
Work-Life balance
4.0
Company culture
4.0
Job Security
4.0
Promotions/Appraisal
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Skill development
Smart Call Center Solutions is rated
3.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Smart Call Center Solutions is rated
3.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Quality Analyst in
Kolkata
Full Time
·
Business Process Quality Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 09 Jun 2024
Likes
The working hours are very flexible at this company and there is not so much of pressure in regards to our work.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Quality Analyst in
Kolkata
Business Process Quality Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 29 Jun 2022
Likes
There is nothing a person working there, will like. Pathetic place to work in
Dislikes
Compensation, Employee Satisfaction, Senior Employees and too much of Office Politics
Work Details
Pathetic
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Quality Analyst in
Kolkata
Business Process Quality Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Sep 2021
Likes
there is nothing one can be happy about working in this place
Dislikes
Less Salary, No Future of getting promoted, horrible management and policies
Work Details
None
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Associate in
Kolkata
Sales & Service Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 21 Jun 2021
Likes
Very familiar management.Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.
Dislikes
Nothing.
Work Details
The job is quite interesting! I struggled a bit in the beginning as there was a formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same tea
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Other Smart Call Center Solutions Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Cce Associate in
Kolkata
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Homely Environment
Dislikes
There are no growth opportunity
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
CCE in
Kolkata
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 11 Dec 2024
Likes
The environment was positive and team leader was very cooperative
Dislikes
The unhealthy competition between team leaders
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 21 Nov 2024
Likes
Friendly colleagues and seniors
Dislikes
No increment or salary hike, even salary package is less than other job market. Bad hygiene.
International Sales Executive in
Kolkata
Full Time
·
Customer Success, Service & Operations - Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 08 Nov 2024
Likes
Nothing
Dislikes
Terrible experience ,worst job
Call Executive in
Kolkata
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Oct 2024
Likes
Time to time salary..and working environment ✨
Dislikes
Jeff
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Video Editor in
Kolkata
Full Time
·
Other Design Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 02 Oct 2024
Likes
Faxible time
Dislikes
Rules like a jail
Customer Care Executive in
Kolkata
Full Time
·
BD / Pre Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 01 Oct 2024
Likes
Good Process...
Dislikes
Work is at night .
Team Lead in
Kolkata
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 24 Sep 2024
Likes
Healthy work environment, work life balance, good company for freshers to gain experience & to learn skills. Salary on time.
Dislikes
Few things are but which are ignorable.
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
HR Executive Recruiter in
Kolkata
Full Time
·
Recruitment & Talent Acquisition Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 22 Sep 2024
Likes
There is nothing to like about this company
Dislikes
Everything
Telecaller in
Chennai (working remotely)
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 29 Jul 2024
Likes
I'm working gratefully and supportive
Dislikes
Bpo call centers in this. Potential communications challenges
People also ask about Smart Call Center Solutions's Quality Analysts
How is Smart Call Center Solutions to work for?
Smart Call Center Solutions is rated 3.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Smart Call Center Solutions is known for Work-Life balance which is rated at the top and given a rating of 5.0. However, Salary & Benefits is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Smart Call Center Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Smart Call Center Solutions?
According to AmbitionBox ratings, Smart Call Center Solutions employees rate its salary and benefits as 3.0 out of 5. You can know more about Smart Call Center Solutions Salaries at AmbitionBox
How is the work culture at Smart Call Center Solutions?
Work culture is rated 4.0 at Smart Call Center Solutions by 1 employees. While job security is rated 4.0 and work-life balance is rated 5.0 at Smart Call Center Solutions. Read detailed reviews by employees of Smart Call Center Solutions on AmbitionBox.
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