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Smart Call Center Solutions Customer Care Executive Reviews

Updated 30 Jan, 2025
Overall Rating
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3.1/5
based on 18 reviews

Rating distribution

Category Ratings

3.2

Work-life balance

3.0

Company culture

3.0

Skill development

2.7

Promotions

2.7

Work satisfaction

2.5

Job security

2.3

Salary

What employees say about Smart Call Center Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

49% employees reported

Strict (8am - 5pm)

Strict (8am - 5pm)

36% employees reported

No travel

No travel

70% employees reported

Gender based rating

3.2
female

Rated by Women

2 reviews

3.1
male

Rated by Men

16 reviews

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Top Mentions in Smart Call Center Solutions Customer Care Executive Reviews

18 reviews found

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People also ask about Smart Call Center Solutions's Customer Care Executives

Is Smart Call Center Solutions a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 18 employee reviews, it's clear that most customer care executives have an average experience working at Smart Call Center Solutions. Work-life balance holds the highest rating at 3.2, while salary is rated the lowest amongst all factors at 2.3. Read reviews about work-life balance and salary on AmbitionBox.
Does Smart Call Center Solutions pay their Customer Care Executives well?
According to AmbitionBox reviews, Smart Call Center Solutions customer care executives rate their salary and benefits at 2.3 out of 5, based on 18 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Smart Call Center Solutions's customer care executives salaries here and to read reviews specifically about salary and benefits at Smart Call Center Solutions for customer care executives, click here .
How is the work culture at Smart Call Center Solutions for Customer Care Executives?
Work culture at Smart Call Center Solutions for customer care executives is rated 3.0 out of 5 by 18 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Smart Call Center Solutions for customer care executives, click here .
How is the job security at Smart Call Center Solutions for Customer Care Executives?
Based on 18 reviews on AmbitionBox, Smart Call Center Solutions's customer care executives rate job security at 2.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Smart Call Center Solutions. To read reviews about job security at Smart Call Center Solutions for customer care executives, click here .

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Smart Call Center Solutions Customer Care Executive Salary
based on 34 salaries
₹0.9 L/yr - ₹2.8 L/yr
32% less than the average Customer Care Executive Salary in India
View more details
degree
Professional degree assistance
1 total response
softskill
Job/Soft skill training
1 total response
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
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