Add office photos

Employer?

Claim Account for FREE

Smart Call Center Solutions

3.3

based on 124 Reviews

Photos

Company Overview

Company Locations

Smart Call Center Solutions Customer Care Executive Reviews

Updated 30 Jan, 2025

Category Ratings

3.2

Work-Life Balance

3.0

Company Culture

3.0

Skill Development

2.7

Promotions

2.7

Work Satisfaction

2.5

Job Security

2.3

Salary

What employees say about Smart Call Center Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

49% employees reported

Strict (8am - 5pm)

36% employees reported

No travel

70% employees reported

View more detailed insights

Gender based rating

3.2

Rated by Women

2 reviews

3.1

Rated by Men

16 reviews

Smart Call Center Solutions is rated 3.3 out of 5 stars on AmbitionBox, based on 18 company reviews.This rating reflects an average employee experience, indicating moderate satisfa... Read more

Jobseekers also viewed

HRH Next Services Reviews

3.1

• 561 reviews

Data Entry Reviews

4.1

• 541 reviews

Magus Customer Dialog Reviews

3.6

• 405 reviews

Greet Technologies Reviews

2.9

• 353 reviews

Cogenthub Reviews

2.8

• 280 reviews

Top Mentions in Smart Call Center Solutions Customer Care Executive Reviews

Salary (4)

Work Environment (4)

18 reviews found

Sort By: Popular

Read Smart Call Center Solutions Customer Care Executive Reviews based on locations

Customer Care Executive in Kolkata

Full Time

Customer Care Service Department

5.0

posted on 26 May 2022

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Smart Call Center Solutions.

Discover interview dos and don'ts from real experiences

Top trending discussions

View All

Help to Understand

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

Got a question about Smart Call Center Solutions?Ask anonymously on communities.

Claim your company page and respond to reviews as an employer.

Contribute & help others!

You can choose to be anonymous

Customer Care Executive Jobs at Smart Call Center Solutions

View All

Customer Care Executive

Kolkata

0 - 4 Yrs

₹ 1.25-3.5 LPA

Customer Care Executive/International BPO

Kolkata

0 - 2 Yrs

₹ 1.5-4 LPA

Customer Care Executive

Kolkata

0 - 3 Yrs

₹ 1.5-3.25 LPA

HQ - Kolkata, India

BPO

11-50 Employees (India)

Hardware & Networking

Software Product

People also ask about Smart Call Center Solutions's Customer Care Executives

Is Smart Call Center Solutions a good place to work for Customer Care Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 18 employee reviews, it's clear that most customer care executives have an average experience working at Smart Call Center Solutions. Work-Life balance holds the highest rating at 3.2, while salary & benefits is rated the lowest amongst all factors at 2.3. Read reviews about salary & benefits on AmbitionBox.

Does Smart Call Center Solutions pay their Customer Care Executives well?

According to AmbitionBox reviews, Smart Call Center Solutions customer care executives rate their salary and benefits at 2.3 out of 5, based on 18 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Smart Call Center Solutions's customer care executives salaries here and to read reviews specifically about salary and benefits at Smart Call Center Solutions for customer care executives, click here .

How is the work culture at Smart Call Center Solutions for Customer Care Executives?

Work culture at Smart Call Center Solutions for customer care executives is rated 3.0 out of 5 by 18 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.

How is the job security at Smart Call Center Solutions for Customer Care Executives?

Based on 18 reviews on AmbitionBox, Smart Call Center Solutions's customer care executives rate job security at 2.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Smart Call Center Solutions.

Smart Call Center Solutions Customer Care Executive Reviews by Locations

Smart Call Center Solutions Customer Care Executive Kolkata Reviews

Smart Call Center Solutions Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 18 Smart Call Center Solutions reviews submitted by Smart Call Center Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Smart Call Center Solutions is the right company for you....