Smart Call Center Solutions Customer Care Executive Reviews
based on 4 reviews
Updated 21 Nov, 2024
Overall Rating
3.2/5
How AmbitionBox ratings work?
Category Ratings
3.2
Work-Life balance
3.2
Skill development
2.9
Company culture
2.7
Promotions/Appraisal
2.7
Work Satisfaction
2.4
Salary & Benefits
2.3
Job Security
Smart Call Center Solutions is rated
3.2 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Smart Call Center Solutions is rated
3.2 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Smart Call Center Solutions Customer Care Executive Reviews
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4 reviews found
for
"salary"
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Customer Care Executive in
Kolkata
Full Time
·
Sales Support & Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 21 Nov 2024
Likes
Friendly colleagues and seniors
Dislikes
No increment or salary hike, even salary package is less than other job market. Bad hygiene.
Customer Care Executive in
Kolkata
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Feb 2024
Likes
Good gooooood goooooooooooooood
Dislikes
Salary, hike increment, awesome, gooooooooooooood
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Production & Manufacturing Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 10 Aug 2020
Likes
They did and didn't support, it's both actually. They didn't support because the salary for the month of March was provided on attendance basis, those who had less than minimum attendance just didn't receive their salary, even though it was due to lockdown. Zero salary after March. They helped by not removing from the job....Read More
Dislikes
Very unhygienic and dirty washrooms. Free feeling of vomit sometimes when entered inside.
Work Details
Work days: Monday to Friday
(Strict Timings)
Customer Care Executive
Retail & B2C Sales Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 31 Oct 2019
Likes
Salary not on time
Make u work more than working hours
People also ask about Smart Call Center Solutions's Customer Care Executives
Is Smart Call Center Solutions a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 4 employee reviews, it's clear that most customer care executives have an average experience working at Smart Call Center Solutions. Work-Life balance holds the highest rating at 3.2, while job security is rated the lowest amongst all factors at 2.3. Read reviews about work-life balance and job security on AmbitionBox.
Does Smart Call Center Solutions pay their Customer Care Executives well?
According to AmbitionBox reviews, Smart Call Center Solutions customer care executives rate their salary and benefits at 2.4 out of 5, based on 4 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Smart Call Center Solutions's customer care executives salaries here and to read reviews specifically about salary and benefits at Smart Call Center Solutions for customer care executives, click here.
How is the work culture at Smart Call Center Solutions for Customer Care Executives?
Work culture at Smart Call Center Solutions for customer care executives is rated 2.9 out of 5 by 4 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Smart Call Center Solutions for customer care executives, click here.
How is the job security at Smart Call Center Solutions for Customer Care Executives?
Based on 4 reviews on AmbitionBox, Smart Call Center Solutions's customer care executives rate job security at 2.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Smart Call Center Solutions. To read reviews about job security at Smart Call Center Solutions for customer care executives, click here.
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