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Smart Call Center Solutions Customer Care Executive Reviews

based on 4 reviews
Updated 21 Nov, 2024

Overall Rating

3.2/5
How AmbitionBox ratings work?

Category Ratings

3.2

Work-Life balance

3.2

Skill development

2.9

Company culture

2.7

Promotions/Appraisal

2.7

Work Satisfaction

2.4

Salary & Benefits

2.3

Job Security

Top Mentions in Smart Call Center Solutions Customer Care Executive Reviews

4 reviews found for "salary"

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Customer Care Executive Jobs at Smart Call Center Solutions

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People also ask about Smart Call Center Solutions's Customer Care Executives

Is Smart Call Center Solutions a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 4 employee reviews, it's clear that most customer care executives have an average experience working at Smart Call Center Solutions. Work-Life balance holds the highest rating at 3.2, while job security is rated the lowest amongst all factors at 2.3. Read reviews about work-life balance and job security on AmbitionBox.
Does Smart Call Center Solutions pay their Customer Care Executives well?
According to AmbitionBox reviews, Smart Call Center Solutions customer care executives rate their salary and benefits at 2.4 out of 5, based on 4 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Smart Call Center Solutions's customer care executives salaries here and to read reviews specifically about salary and benefits at Smart Call Center Solutions for customer care executives, click here.
How is the work culture at Smart Call Center Solutions for Customer Care Executives?
Work culture at Smart Call Center Solutions for customer care executives is rated 2.9 out of 5 by 4 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Smart Call Center Solutions for customer care executives, click here.
How is the job security at Smart Call Center Solutions for Customer Care Executives?
Based on 4 reviews on AmbitionBox, Smart Call Center Solutions's customer care executives rate job security at 2.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Smart Call Center Solutions. To read reviews about job security at Smart Call Center Solutions for customer care executives, click here.

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Gender Based Ratings for Smart Call Center Solutions Customer Care Executive

based on 17 reviews
3.3
Rated by 2 Women

Rated 3.3 for Skill Development and 3.0 for Career Growth

women
3.1
Rated by 15 Men

Rated 3.3 for Work-Life Balance and 3.1 for Skill Development

men

Working Days for Smart Call Center Solutions Customer Care Executive

based on 17 reviews
Monday to Friday
49%
Alternate Saturday off
38%
Rotational Shift
13%

Work Timings for Smart Call Center Solutions Customer Care Executive

based on 17 reviews
Strict (8am - 5pm)
Strict (10pm - 7am)
Flexible timing
36%
24%
17%
23% employees reported other strict timings

Shift Timings for Smart Call Center Solutions Customer Care Executive

based on 17 reviews
Day shift
Night shift
57%
43%

Business Travel for Smart Call Center Solutions Customer Care Executive

based on 17 reviews
No travel
70%
Within city
30%
Smart Call Center Solutions Customer Care Executive Salary
based on 34 salaries
₹0.9 L/yr - ₹2.8 L/yr
31% less than the average Customer Care Executive Salary in India
View more details
degree
Professional degree assistance
1 total response
softskill
Job/Soft skill training
1 total response
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
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