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Shoppers Stop CSD Executive Interview Questions and Answers

Updated 17 Oct 2021

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong focus on providing exceptional service

    • Empathetic and dedicated approach

    • Excellent communication skills

  • Answered by AI
  • Q2. What is BPO
  • Ans. 

    BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.

    • BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.

    • Companies often use BPO to reduce costs, improve efficiency, and focus on their core competencies.

    • Popular BPO destinations include India, the Philippines, and Eastern Europe.

    • Examples o...

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. How to attract customers
  • Ans. 

    Attract customers by understanding their needs, providing excellent customer service, offering promotions, and utilizing social media.

    • Understand customer needs and tailor your approach accordingly

    • Provide excellent customer service to build trust and loyalty

    • Offer promotions and discounts to incentivize purchases

    • Utilize social media platforms to reach a wider audience and engage with customers

    • Create a strong brand image

  • Answered by AI
  • Q2. How to explain product details
  • Ans. 

    To explain product details, use simple language, focus on benefits, provide examples, and tailor the explanation to the audience's needs.

    • Use simple language to ensure understanding

    • Focus on the benefits of the product rather than just features

    • Provide examples to illustrate how the product works or its benefits

    • Tailor the explanation to the audience's needs and level of understanding

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Why you choose nike
  • Q2. Will be able to handle customers

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident, have good English what they look for and you should be comfortable in showing the shoes to the customer, they will also ask for the future plans.
all the best
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and experienced HR professional with a passion for talent development and employee engagement.

    • Over 10 years of experience in HR roles

    • Strong background in talent acquisition and retention strategies

    • Proven track record of implementing successful employee engagement initiatives

    • Passionate about creating a positive work culture and fostering professional growth

    • Excellent communication and interpersonal skill

  • Answered by AI
  • Q2. What is your weakness
  • Ans. 

    One of my weaknesses is that I tend to be overly critical of my own work.

    • I have a tendency to be a perfectionist and can spend too much time on a task trying to make it perfect.

    • I sometimes struggle with delegating tasks to others because I want to ensure they are done to my high standards.

    • I am working on improving my ability to accept constructive criticism and not take it personally.

  • Answered by AI
  • Q3. How do you see in 5 year from now
  • Ans. 

    In 5 years, I see myself in a leadership role, driving strategic initiatives and mentoring a high-performing team.

    • Continuing to develop my skills and knowledge through ongoing education and training

    • Building strong relationships with key stakeholders to drive organizational success

    • Taking on increased responsibilities and challenges to further my career growth

  • Answered by AI
  • Q4. Why should we hire you
  • Ans. 

    I am a highly motivated and experienced professional with a proven track record of success in similar roles.

    • I have a strong background in the industry and relevant skills that align with the job requirements.

    • I am a quick learner and adaptable to new environments, ensuring a smooth transition into the role.

    • My past achievements and positive feedback from previous employers demonstrate my ability to excel in this position

  • Answered by AI
  • Q5. Why do you want leave to current job
  • Ans. 

    Seeking new challenges and opportunities for growth in a different environment.

    • Looking for new challenges and opportunities for personal and professional growth

    • Interested in exploring different work environments and cultures

    • Seeking a change in career path or industry

    • Want to broaden my skill set and knowledge base

    • Desire for a better work-life balance or improved job satisfaction

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced marketing professional with a background in digital marketing and brand management.

    • Over 5 years of experience in marketing roles

    • Specialize in digital marketing strategies and social media management

    • Managed successful brand campaigns for XYZ Company

    • Strong analytical skills and data-driven decision making

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. How to improve to grow work together
  • Ans. 

    Improving teamwork requires clear communication, setting common goals, fostering trust, and providing opportunities for collaboration.

    • Establish clear communication channels to ensure everyone is on the same page

    • Set common goals and objectives for the team to work towards

    • Foster trust among team members by encouraging open communication and transparency

    • Provide opportunities for collaboration through team-building activit...

  • Answered by AI
  • Q2. Well management
  • Q3. Learning to improve skills to improve to person is great
  • Q4. Great things to always always big dreams to make sure
  • Q5. Success to improve
  • Ans. 

    Success to improve involves setting clear goals, measuring progress, seeking feedback, and making adjustments.

    • Set specific, measurable, achievable, relevant, and time-bound (SMART) goals.

    • Regularly track progress towards goals and adjust strategies as needed.

    • Seek feedback from stakeholders and incorporate suggestions for improvement.

    • Continuously learn and adapt to changing circumstances.

    • Celebrate successes and learn fro

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - change your mindset keep learning to growth
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

The sky was red and pink in the evening

Round 2 - HR 

(1 Question)

  • Q1. Strengths, weakness, how to handle the store, sell any item, etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - No panicking, stay confident, give your best, good personality, good grooming
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is your 1st priority

Interview Preparation Tips

Topics to prepare for Landmark Group Customer Service Executive interview:
  • Employee Relations
  • Employee Engagement
  • Employee Grievances
Interview preparation tips for other job seekers - My total experience is bad for landmark jeep
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. What about your self
  • Q2. About your family
  • Q3. You talk about your work
  • Q4. Speak to English
  • Ans. 

    Speaking English fluently is essential for effective communication in sales.

    • Practice speaking English regularly to improve fluency

    • Focus on pronunciation and intonation for clear communication

    • Use English in everyday conversations to build confidence

    • Watch English movies or TV shows to familiarize yourself with the language

  • Answered by AI
  • Q5. Read to English
  • Q6. Add any knowledge and course
Round 3 - Assignment 

Your detail on you family

Round 4 - Group Discussion 

Work to groups in company

Interview Preparation Tips

Interview preparation tips for other job seekers - I work on customers service

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Shoppers Stop CSD Executive Salary
based on 15 salaries
₹1.9 L/yr - ₹3.3 L/yr
7% more than the average CSD Executive Salary in India
View more details

Shoppers Stop CSD Executive Reviews and Ratings

based on 3 reviews

1.9/5

Rating in categories

1.9

Skill development

2.1

Work-life balance

1.6

Salary

1.6

Job security

1.9

Company culture

1.8

Promotions

1.9

Work satisfaction

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