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Shoppers Stop Senior Customer Care Associate Interview Questions and Answers
Shoppers Stop Senior Customer Care Associate Interview Experiences
2 interviews found
Selected
I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.
(1 Question)
- Q1. About your introduction
I applied via Referral and was interviewed before Dec 2019. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About sale
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Customer Service Associate Interview Questions & Answers
Marks & Spencer
Anonymous
posted on 2 Apr 2022
Selected
I applied via Approached by Company and was interviewed before Apr 2021. There were 5 interview rounds.
How will you work on sales?
Asking questions about how to attend different types of customers, should know completely details of KPI in retail industry nn
(2 Questions)
- Q1. Questions on retail KPI
- Q2. Questions on daily basis works
(2 Questions)
- Q1. How much salary you are expecting?
- Q2. When to be starting joining process will be good for you?
- Ans.
I am available to start the joining process immediately.
I am ready to start as soon as possible
I can begin within the next week
I am flexible with the start date
Selected
I applied via Naukri.com and was interviewed in Dec 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me about your self
- Ans.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong focus on providing exceptional service
Empathetic and dedicated approach
Excellent communication skills
- Q2. What is BPO
- Ans.
BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.
BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.
Companies often use BPO to reduce costs, improve efficiency, and focus on their core competencies.
Popular BPO destinations include India, the Philippines, and Eastern Europe.
Examples o...
Selected
I applied via Campus Placement and was interviewed in Mar 2024. There were 4 interview rounds.
Aptitude and english
Simulation about chats and situational questions
(1 Question)
- Q1. Everything about experiences and situations
(1 Question)
- Q1. Personal Life and about the company
Interview Preparation Tips
(2 Questions)
- Q1. What is your dream
- Q2. What is your house condistion
- Ans.
My house is in good condition, well-maintained and clean.
Well-maintained with regular cleaning and upkeep
No major structural issues
Comfortable and inviting atmosphere
(2 Questions)
- Q1. Family and qualifications
- Q2. Y job Q krni h ??
Customer Service Executive Interview Questions & Answers
Landmark Group
Anonymous
posted on 1 Apr 2024
I applied via Walk-in and was interviewed in Oct 2023. There was 1 interview round.
(1 Question)
- Q1. What is your 1st priority
Interview Preparation Tips
- Employee Relations
- Employee Engagement
- Employee Grievances
Customer Service Associate Interview Questions & Answers
More Supermarket
Aparna Paul
posted on 5 Jun 2024
(1 Question)
- Q1. Tell me about your self
Customer Service Executive Interview Questions & Answers
Metro Cash & Carry
Anonymous
posted on 11 Aug 2023
Different type of qualify test
(2 Questions)
- Q1. Gm interview test regarding selling skills
- Ans. Cold calling with new customer apointing
- Q2. How long in a day u can work
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
Reliance Trends
Anonymous
posted on 26 Dec 2022
I applied via Approached by Company and was interviewed in Nov 2022. There were 2 interview rounds.
(5 Questions)
- Q1. Sales skills. VM merchandise. Team leading .BH work
- Q2. Costumer service associate
- Q3. Team leading and floor management
- Q4. Customer handling anything ECU to sop
- Q5. Weak end staff management
Interview Preparation Tips
I am working now Reliance Trend Bhadrak Pepe jeans brand
+3yer working experience
+1yer experience in men's casual wear (Pepe jeans) brand Bhadak
+1yer experience Reliance Trend Bhadrak
+1yer experience in western wear (lee Cooper) brand bhuneshwar
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Shoppers Stop Senior Customer Care Associate Interview Process
based on 2 interviews
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Shoppers Stop Senior Customer Care Associate Reviews and Ratings
based on 21 reviews
Rating in categories
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802
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|  ₹3.4 L/yr - ₹7 L/yr |
|
Customer Care Associate
272
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| ₹0.6 L/yr - ₹5 L/yr |
|
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| ₹1.5 L/yr - ₹3.7 L/yr |
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