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Shoppers Stop Senior Customer Care Associate Interview Questions and Answers
Updated
12 Apr 2024
2 interviews found
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Anonymous
Interview experience
Excellent
Difficulty level
Moderate
Duration
-
Result
Selected
I applied via Referral and was interviewed before Apr 2023.
1 Interview Round
1
HR Round (1 Question)
- Q1. About your introduction Add Answer
I applied via Referral and was interviewed before Dec 2019.
1 Interview Round
Interview Questions
- Q1. About sale
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Self introduction , work experience,
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about Shoppers Stop?
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Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed before Apr 2021.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Group Discussion Round
How will you work on sales?
3
Case Study Round
Asking questions about how to attend different types of customers, should know completely details of KPI in retail industry nn
4
HR Round (2 Questions)
- Q1. Questions on retail KPI Add Answer
- Q2. Questions on daily basis works Add Answer
5
One-on-one Round (2 Questions)
- Q1. How much salary you are expecting? Add Answer
- Q2. When to be starting joining process will be good for you? View Answers (1)
Interview experience
Excellent
Difficulty level
Moderate
Duration
-
Result
Selected
I applied via Campus Placement and was interviewed in Mar 2024.
4 Interview Rounds
1
Aptitude Test Round
Aptitude and english
2
Aptitude Test Round
Simulation about chats and situational questions
3
One-on-one Round (1 Question)
- Q1. Everything about experiences and situations Add Answer
4
HR Round (1 Question)
- Q1. Personal Life and about the company Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just be confident in your skills
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (2 Questions)
- Q1. What is your dream Add Answer
- Q2. What is your house condistion View Answers (1)
3
One-on-one Round (2 Questions)
- Q1. Family and qualifications Add Answer
- Q2. Y job Q krni h ?? Add Answer
manjesh. Bs
Interview experience
Poor
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (2 Questions)
- Q1. Just casually question Add Answer
- Q2. How will you handle work pressure Add Answer
Interview experience
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
No response
I applied via Walk-in and was interviewed in Oct 2023.
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. What is your 1st priority View Answers (1)
Interview Preparation Tips
Topics to prepare for Landmark Group Customer Service Executive interview:
- Employee Relations
- Employee Engagement
- Employee Grievances
Aparna Paul
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (1 Question)
- Q1. Tell me about your self Add Answer
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Aptitude Test Round
Different type of qualify test
3
One-on-one Round (2 Questions)
- Q1. Gm interview test regarding selling skills View Answers (1)
- Q2. How long in a day u can work View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare for math,english
I applied via Approached by Company and was interviewed in Nov 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
One-on-one Round (5 Questions)
- Q1. Sales skills. VM merchandise. Team leading .BH work Add Answer
- Q2. Costumer service associate Add Answer
- Q3. Team leading and floor management Add Answer
- Q4. Customer handling anything ECU to sop Add Answer
- Q5. Weak end staff management Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Om prakash Nayak
I am working now Reliance Trend Bhadrak Pepe jeans brand
+3yer working experience
+1yer experience in men's casual wear (Pepe jeans) brand Bhadak
+1yer experience Reliance Trend Bhadrak
+1yer experience in western wear (lee Cooper) brand bhuneshwar
I am working now Reliance Trend Bhadrak Pepe jeans brand
+3yer working experience
+1yer experience in men's casual wear (Pepe jeans) brand Bhadak
+1yer experience Reliance Trend Bhadrak
+1yer experience in western wear (lee Cooper) brand bhuneshwar
Shoppers Stop Interview FAQs
How many rounds are there in Shoppers Stop Senior Customer Care Associate interview?
Shoppers Stop interview process usually has 1 rounds. The most common rounds in the Shoppers Stop interview process are HR.
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People are getting interviews through
based on 2 Shoppers Stop interviews
Referral
100%
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Interview Questions from Similar Companies
26%
less
than the average Senior Customer Care Associate Salary in India
View more details
Shoppers Stop Senior Customer Care Associate Reviews and Ratings
based on 21 reviews
Rating in categories
|
Department Manager
827
salaries
|  ₹3.4 L/yr - ₹7 L/yr |
|
Customer Care Associate
262
salaries
| ₹0.6 L/yr - ₹4.3 L/yr |
|
Sales Executive
216
salaries
| ₹1 L/yr - ₹4.8 L/yr |
|
Fashion Consultant
215
salaries
| ₹1.5 L/yr - ₹3.7 L/yr |
|
Cashier
207
salaries
| ₹1.2 L/yr - ₹4 L/yr |
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