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Shoppers Stop Senior Customer Care Associate Interview Questions and Answers

Updated 12 Apr 2024

Shoppers Stop Senior Customer Care Associate Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. About your introduction

I applied via Referral and was interviewed before Dec 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About sale

Interview Preparation Tips

Interview preparation tips for other job seekers - Self introduction , work experience,

Senior Customer Care Associate Interview Questions Asked at Other Companies

Q1. Introduction What is the full form of BPO? Why you want to join u ... read more

Interview questions from similar companies

Interview Questionnaire 

2 Questions

  • Q1. Why you choose this job role only
  • Q2. If somebody give you the better salary but different organisation. Which will you choose

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep all your efforts and realistic answer only
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Ap overview and journals
  • Q2. Inquiry GRIR and Ageing
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - Question 

(1 Question)

  • Q1. Mathmatics & junral knowledgeable & accordingly job profile related
Round 2 - Group Discussion 

Topic customer services

Round 3 - One-on-one 

(1 Question)

  • Q1. Personal interview

I applied via Referral and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. 1.Educational background. 2.Why are Choose Reliance Retail

Interview Preparation Tips

Interview preparation tips for other job seekers - Good Job in Reliance Retail.
Sr. Associate post best 👍💯
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. You have to be confident & energetic that's it
  • Q2. Are you comfortable work on holiday
  • Q3. There no fixed leave or ok with it
  • Q4. How do boost your sale
  • Ans. 

    I boost sales by implementing targeted marketing strategies and building strong relationships with clients.

    • Identify target market and tailor marketing strategies accordingly

    • Build strong relationships with clients to increase repeat business

    • Offer promotions and discounts to attract new customers

    • Utilize social media and online advertising to reach a wider audience

  • Answered by AI
  • Q5. Sale me this product with benefits & features
  • Ans. 

    Introducing our innovative product that will revolutionize your daily routine with its advanced features and benefits.

    • Features: sleek design, user-friendly interface, advanced technology

    • Benefits: saves time, increases efficiency, improves productivity

    • Example: Our product's sleek design not only looks great on your desk but also saves space.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If have good personality with good communication skills you done it
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. One on One Round
  • Q2. Yes One on One Round
Round 2 - One-on-one 

(2 Questions)

  • Q1. One on one Round
  • Q2. One on One Round yes
Round 3 - One-on-one 

(2 Questions)

  • Q1. One on One Round
  • Q2. One on one Round yes
Round 4 - One-on-one 

(2 Questions)

  • Q1. One On One Round
  • Q2. Yea One on one Round

Interview Preparation Tips

Interview preparation tips for other job seekers - I was very interested hope I can find my job from your side.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. HR why chenge the job yor are comfortable for you
  • Ans. Becouse chenge job good for new challenged iam comfotable
  • Answered Anonymously
  • Q2. What is your last Ctc
  • Q3. You can chenge place within days

Interview Preparation Tips

Interview preparation tips for other job seekers - Tips changing man to man and person and change the
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Avoid using too much corporate jargon in your CV. Sometimes keeping things simple will get your job done.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Myself and some skills
  • Q2. What is your long term and short term goals
  • Ans. Always give the practical answers so the recruiter found you very confident and motivated
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a good opportunity for freshers to start their retail career with Reliance

Shoppers Stop Interview FAQs

How many rounds are there in Shoppers Stop Senior Customer Care Associate interview?
Shoppers Stop interview process usually has 1 rounds. The most common rounds in the Shoppers Stop interview process are HR.

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Shoppers Stop Senior Customer Care Associate Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

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Shoppers Stop Senior Customer Care Associate Salary
based on 37 salaries
₹1.5 L/yr - ₹3 L/yr
27% less than the average Senior Customer Care Associate Salary in India
View more details

Shoppers Stop Senior Customer Care Associate Reviews and Ratings

based on 22 reviews

3.7/5

Rating in categories

3.7

Skill development

3.6

Work-life balance

3.4

Salary

3.7

Job security

3.5

Company culture

3.3

Promotions

3.7

Work satisfaction

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