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Finmate Education Senior Customer Care Associate Interview Questions and Answers

Updated 7 Sep 2023

Finmate Education Senior Customer Care Associate Interview Experiences

1 interview found

Senior Customer Care Associate Interview Questions & Answers

Anonymous

posted on 7 Sep 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Company Website and was interviewed before Sep 2022. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Introduction What is customer service? What was your job role and responsibilities?

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Q2. Introduction What is the full form of BPO? Why you want to join us? What do understand by customer service?

Ans.

BPO stands for Business Process Outsourcing. I want to join to utilize my customer service skills. Customer service involves providing assistance and support to customers.

BPO stands for Business Process Outsourcing
I want to join to utilize my customer service skills
Customer service involves providing assistance and support to customers

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - Excellent company. The environment is very friendly and people are very supportive here.

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Interview Tips & Stories

an operations executive

Job Market Seems to Be Opening Up Again!

I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!

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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Artium Academy

Aalfiya shaikh

posted on 13 Aug 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - HR

(2 Questions)

Q1. Basic question, previous experience

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Q2. Why you want to join Artium

Ans.

I want to join Artium because of its reputation for excellent customer care and opportunities for growth.

Artium has a strong reputation for providing excellent customer care services
I am impressed by the company's commitment to employee growth and development
I believe my skills and experience align well with the values and goals of Artium

Answered by AI

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Round 2 - One-on-one

(2 Questions)

Q1. With General Manager

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Q2. Basic question, about the company

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Round 3 - One-on-one

(2 Questions)

Q1. CEO of the company

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Q2. About yourself hobby salary discussions

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Finmate Education Interview FAQs

How many rounds are there in Finmate Education Senior Customer Care Associate interview?

Finmate Education interview process usually has 2 rounds. The most common rounds in the Finmate Education interview process are HR and Resume Shortlist.