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SBI Cards & Payment Services

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based on 4.1k Reviews

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SBI Cards & Payment Services Interview Questions, Process, and Tips

Updated 27 Feb 2025

Top SBI Cards & Payment Services Interview Questions and Answers

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SBI Cards & Payment Services Interview Experiences

Popular Designations

234 interviews found

Branch Relationship Executive Interview Questions & Answers

user image Anonymous

posted on 15 Dec 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. How to sale sbi card
  • Ans. 

    To sell SBI cards, focus on understanding customer needs, highlighting benefits, providing personalized solutions, and building trust.

    • Understand customer needs and preferences

    • Highlight the benefits and features of SBI cards

    • Provide personalized solutions based on customer requirements

    • Build trust and credibility through transparent communication

    • Offer attractive rewards and incentives

    • Give examples of how SBI cards have he

    • Answered by AI
    Add your answer
Round 3 - Case Study 

Good communication with customer

Top SBI Cards & Payment Services Branch Relationship Executive Interview Questions and Answers

Q1. What minimum cibil score required for credit card
View answer (22)

Branch Relationship Executive Interview Questions asked at other Companies

Q1. What minimum cibil score required for credit card
View answer (22)

Telecaller Interview Questions & Answers

user image Anonymous

posted on 12 Aug 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Are you fresher are experience
    • Add your answer
  • Q3. Are you comfortable this job
    • Add your answer
  • Q4. Expect salary tell me
    • Add your answer
  • Q5. Ok come tomorrow
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Computer

Telecaller Interview Questions asked at other Companies

Q1. 1.What is the Excel? Excel is a short cut method and easy to method 2.What is the vlookup? Vlookup is a mapping in the one file to another file 3.Tell me about cut, copy, paste? Cut: Ctrl+p Copy: Ctrl+c Paste: Ctrl+v File save: Ctrl+s 4.wha... read more
View answer (1)

Trainer Interview Questions & Answers

user image Anonymous

posted on 10 Feb 2023

Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jan 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Telephonic Call 

(1 Question)

  • Q1. About past experience and work
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Target Achievements, basic personal details & past job.
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Recruitment, Training management, dashboard creation.
    • Add your answer
Round 5 - ZTM 

(1 Question)

  • Q1. Everything roles n responsibilities of trainer.
  • Ans. 

    Trainer's roles and responsibilities include designing and delivering training programs, assessing trainee progress, and providing feedback.

    • Design and deliver training programs that meet the needs of the organization and trainees

    • Assess trainee progress and adjust training methods as needed

    • Provide feedback to trainees to help them improve their skills

    • Stay up-to-date with industry trends and best practices

    • Collaborate wit...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and crystal clear need good excel & facilitation skills.

Trainer Interview Questions asked at other Companies

Q1. Many times you know that customer will be angry or rude if you give the correct solution then how to manage for customer satisfaction?
View answer (2)

Interview Questions & Answers

user image Anonymous

posted on 19 May 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is this credit card. What is bank overdraft.
  • Ans. 

    A credit card is a payment card issued by a financial institution that allows cardholders to borrow funds to pay for goods and services.

    • Credit cards allow users to make purchases on credit and pay back the borrowed amount with interest

    • Credit cards often come with rewards programs, such as cash back or travel points

    • Bank overdraft occurs when a customer withdraws more money from their account than they have available

    • Over...

    • Answered by AI
    Add your answer
  • Q2. What is you bank overdraft and credit card.
  • Ans. 

    I do not have a bank overdraft or credit card.

      • Answered by AI
      Add your answer

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Thanks for you job seekers and helps job requirements.

    SBI Cards & Payment Services interview questions for popular designations

     Branch Relationship Executive

     (50)

     Sales Executive

     (11)

     Area Sales Manager

     (10)

     Relationship Executive

     (9)

     Branch Relationship Manager

     (7)

     Team Lead

     (7)

     Assistant Manager

     (4)

     BRE

     (4)

    Field Sales Executive Interview Questions & Answers

    user image Anonymous

    posted on 13 May 2024

    Interview experience
    5
    Excellent
    Difficulty level
    Moderate
    Process Duration
    More than 8 weeks
    Result
    Selected Selected

    I applied via Referral and was interviewed before May 2023. There were 2 interview rounds.

    Round 1 - Aptitude Test 

    Knowing Requirements of Customer and providing them the proper Card

    Round 2 - Assignment 

    Discussing about the Benefits of the card and completing the Application

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Know the Proper details of SBI card
    Interacting with customers and providing them the right card they Required and when applying the card the proper details of customer is to be given.

    Field Sales Executive Interview Questions asked at other Companies

    Q1. Do you know how market accept the new product?
    View answer (15)

    Get interview-ready with Top SBI Cards & Payment Services Interview Questions

    Associate Interview Questions & Answers

    user image Anonymous

    posted on 10 Oct 2023

    Interview experience
    4
    Good
    Difficulty level
    Moderate
    Process Duration
    Less than 2 weeks
    Result
    Selected Selected

    I applied via Recruitment Consulltant and was interviewed in Apr 2023. There were 3 interview rounds.

    Round 1 - Resume Shortlist 
    Pro Tip by AmbitionBox:
    Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
    View all tips
    Round 2 - HR 

    (1 Question)

    • Q1. Explain your favourite memory
      • Add your answer
    Round 3 - One-on-one 

    (1 Question)

    • Q1. Introduction and experience
      • Add your answer

    Associate Interview Questions asked at other Companies

    Q1. What is mean of TTR & why required for powder coating process ?
    View answer (17)

    Jobs at SBI Cards & Payment Services

    View all

    Branch Relationship Manager Interview Questions & Answers

    user image Anonymous

    posted on 5 Jan 2023

    Interview experience
    5
    Excellent
    Difficulty level
    Moderate
    Process Duration
    Less than 2 weeks
    Result
    Selected Selected

    I applied via Walk-in and was interviewed in Dec 2022. There were 2 interview rounds.

    Round 1 - Resume Shortlist 
    Pro Tip by AmbitionBox:
    Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
    View all tips
    Round 2 - HR 

    (6 Questions)

    • Q1. 1st. About your self
      • Add your answer
    • Q2. Last company working deatils
    • Ans. 

      I worked at XYZ Bank as a Relationship Manager for 3 years.

      • Worked at XYZ Bank for 3 years

      • Held the position of Relationship Manager

      • Managed client relationships and provided financial advice

      • Achieved sales targets and increased branch revenue

      • Led a team of 5 relationship officers

      • Answered by AI
      View 2 more answers
    • Q3. Sak my Last salary about
      • Add your answer
    • Q4. Hr ask regarding my incentive
    • Ans. I said I earned incentive every month
      • Answered Anonymously
      Add your answer
    • Q5. Hr ask how much time you need for joining
    • Ans. I said my notice period is 15 day
      • Answered Anonymously
      View 1 more answer
    • Q6. At last hr said welcome
      • Add your answer

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Vry good for working environment. But uppar authority is not trust his employer and not like his employees working environment

    Branch Relationship Manager Interview Questions asked at other Companies

    Q1. 1). Concept of Bond value 2). What is Technical analysis ? 3). Definition of future and present value 4). Define the working capital management.
    View answer (1)

    KYC Executive Interview Questions & Answers

    user image Anonymous

    posted on 11 Jun 2023

    Interview experience
    4
    Good
    Difficulty level
    Moderate
    Process Duration
    Less than 2 weeks
    Result
    Selected Selected

    I applied via Company Website and was interviewed in May 2023. There were 2 interview rounds.

    Round 1 - Resume Shortlist 
    Pro Tip by AmbitionBox:
    Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
    View all tips
    Round 2 - HR 

    (3 Questions)

    • Q1. Cacs question d
      • Add your answer
    • Q2. Kyc executive kai
      • Add your answer
    • Q3. Document verification
      • Add your answer

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Kyc executive questions and card questions

    KYC Executive Interview Questions asked at other Companies

    Q1. Do you know what is KYC? Do you know what is AML? Will you relocate? Will you flexible in rotational shifts?
    View answer (1)

    Branch Relationship Executive Interview Questions & Answers

    user image Anonymous

    posted on 22 Oct 2023

    Interview experience
    4
    Good
    Difficulty level
    Moderate
    Process Duration
    Less than 2 weeks
    Result
    Selected Selected

    I was interviewed in Apr 2023.

    Round 1 - Resume Shortlist 
    Pro Tip by AmbitionBox:
    Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
    View all tips
    Round 2 - HR 

    (1 Question)

    • Q1. Introduce ur self ? Any work experience? What type of experience u have? What is this job role? Do know this platform?
      • Add your answer
    Round 3 - One-on-one 

    (2 Questions)

    • Q1. Introduce your self ?
      • Add your answer
    • Q2. What is sales ?
    • Ans. 

      Sales is the process of persuading potential customers to purchase a product or service.

      • Sales involves identifying potential customers and their needs

      • It requires building relationships with customers to understand their preferences

      • Sales also involves presenting products or services in a compelling way to encourage purchase

      • Closing the sale by overcoming objections and finalizing the transaction is a key part of sales

      • Fol...

      • Answered by AI
      Add your answer

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Candidates must have know about sales

    Top SBI Cards & Payment Services Branch Relationship Executive Interview Questions and Answers

    Q1. What minimum cibil score required for credit card
    View answer (22)

    Branch Relationship Executive Interview Questions asked at other Companies

    Q1. What minimum cibil score required for credit card
    View answer (22)

    Assistant Manager Collections Interview Questions & Answers

    user image Anonymous

    posted on 4 Sep 2023

    Interview experience
    4
    Good
    Difficulty level
    Moderate
    Process Duration
    2-4 weeks
    Result
    Selected Selected

    I applied via Referral and was interviewed before Sep 2022. There were 4 interview rounds.

    Round 1 - Resume Shortlist 
    Pro Tip by AmbitionBox:
    Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
    View all tips
    Round 2 - One-on-one 

    (3 Questions)

    • Q1. General information
      • Add your answer
    • Q2. What you know about collections ?
    • Ans. 

      Collections involve the process of recovering overdue payments from customers or clients.

      • Collections involve contacting customers who have overdue payments.

      • Negotiating payment plans with customers to settle their debts.

      • Recording all communication and payment agreements with customers.

      • Utilizing collection software to track and manage accounts.

      • Following legal guidelines and regulations when pursuing collections.

      • Examples:...

      • Answered by AI
      Add your answer
    • Q3. What is Secured and Unsecured loans? What is NPA and Write off and Pre NPA ?
    • Ans. 

      Secured loans are backed by collateral, while unsecured loans are not. NPA refers to non-performing assets, write off is when a loan is considered uncollectible, and pre NPA refers to loans at risk of becoming NPA.

      • Secured loans are loans that are backed by collateral, such as a house or car, reducing the risk for the lender.

      • Unsecured loans are not backed by collateral, making them riskier for the lender.

      • NPA (Non-Perfor...

      • Answered by AI
      Add your answer
    Round 3 - HR 

    (1 Question)

    • Q1. General discussion
      • Add your answer
    Round 4 - HR 

    (1 Question)

    • Q1. Reason behind leaving last organisation
      • Add your answer

    Interview Preparation Tips

    Interview preparation tips for other job seekers - Have to acquire knowledge of Collections. Types of collections. Products in collections. Basic knowledge about organisation where you want to join.

    Skills evaluated in this interview

    Assistant Manager Collections Interview Questions asked at other Companies

    Q1. What is your working style & how you collect emi if customers is not ready to pay . Ans is ..... properly customer visit & feedback. If customer is easily pay the emi than company hirer a tally collar.
    View answer (1)

    Top trending discussions

    View All
    Interview Tips & Stories
    2d (edited)
    timepasstiwari
    ·
    A Digital Markter
    Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
    So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
    Got a question about SBI Cards & Payment Services?
    Ask anonymously on communities.
    More about working at SBI Cards & Payment Services

    SBI Cards & Payment Services Interview FAQs

    How many rounds are there in SBI Cards & Payment Services interview?
    SBI Cards & Payment Services interview process usually has 2-3 rounds. The most common rounds in the SBI Cards & Payment Services interview process are One-on-one Round, HR and Resume Shortlist.
    How to prepare for SBI Cards & Payment Services interview?
    Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at SBI Cards & Payment Services. The most common topics and skills that interviewers at SBI Cards & Payment Services expect are Auditing, Compliance, Monitoring, Management and Sales.
    What are the top questions asked in SBI Cards & Payment Services interview?

    Some of the top questions asked at the SBI Cards & Payment Services interview -

    1. What minimum cibil score required for credit c...read more
    2. Q.1 what is credit card? Q.2 Credit card & debit card uses? Q.3 experienced or ...read more
    3. What do you know sbi car...read more
    How long is the SBI Cards & Payment Services interview process?

    The duration of SBI Cards & Payment Services interview process can vary, but typically it takes about less than 2 weeks to complete.

    Tell us how to improve this page.

    SBI Cards & Payment Services Interviews By Designations

    Interview Questions for Popular Designations

    SBI Cards & Payment Services Interview Process

    based on 226 interviews

    Interview experience

    4.3
      
    Good
    View more

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    SBI Cards & Payment Services Reviews and Ratings

    based on 4.1k reviews

    3.7/5

    Rating in categories

    3.6

    Skill development

    3.4

    Work-life balance

    3.4

    Salary

    3.4

    Job security

    3.4

    Company culture

    3.0

    Promotions

    3.3

    Work satisfaction

    Explore 4.1k Reviews and Ratings
    Jobs at SBI Cards & Payment Services
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    Gurgaon / Gurugram

    5-10 Yrs

    Not Disclosed

    Associate - KYC

    Gurgaon / Gurugram

    0-3 Yrs

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