SBI Cards & Payment Services Branch Relationship Executive Interview Questions, Process, and Tips

Q1. Q.1 Tell me about your? Q.2 what is debit card?
Ans. 
A debit card is a plastic card that allows you to access funds in your bank account to make purchases or withdraw cash.
• Debit cards are linked to a checking or savings account

• They can be used at ATMs, online, and in-person at merchants

• Debit cards do not allow you to spend more than the available balance in your account

• They may come with rewards programs or cashback offers

• Examples of debit card issuers include Visa, Mast
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Q2. Q.1 what is credit card? Q.2 Credit card & debit card uses? Q.3 experienced or not ..?? And why left your job and your experience of your Ex-job?
Ans. 
Credit card is a plastic card that allows the holder to borrow money from the bank to make purchases.
• Credit cards allow users to make purchases on credit and pay back the borrowed amount later with interest.

• Debit cards, on the other hand, allow users to make purchases using their own money from their bank account.

• Credit cards offer rewards and cashback benefits, while debit cards do not.

• I have experience in handling cr...read more
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Q1. Derat interview
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Q2. Training process
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How customer you handle

Q1. What is your experience
Ans. 
I have over 5 years of experience in banking and customer service roles.
• Worked as a Customer Service Representative for 3 years at XYZ Bank

• Promoted to Assistant Branch Manager at ABC Bank after 2 years

• Managed a team of Relationship Executives and achieved sales targets consistently
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Q2. What is your knowledge
Ans. 
I have a strong knowledge of banking products, services, and regulations.
• Extensive experience in retail banking operations

• In-depth knowledge of various banking products such as savings accounts, loans, and credit cards

• Familiarity with banking regulations and compliance requirements

• Ability to explain complex financial concepts to customers in a clear and concise manner
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Q1. Where did you previously work?
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Q2. Why did you left that job?
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Q1. Difference between sales and marketing
Ans. 
Sales focuses on selling products or services, while marketing focuses on promoting and creating awareness about those products or services.
• Sales involves direct interaction with customers to make a sale

• Marketing involves creating advertising campaigns, branding, and market research

• Sales is more short-term focused on closing deals, while marketing is long-term focused on building brand awareness and customer loyalty
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Q2. Are you okey with work under pressure
Ans. 
Yes, I am comfortable working under pressure as it helps me stay focused and motivated to meet deadlines.
• I thrive in fast-paced environments and enjoy the challenge of managing multiple tasks under tight deadlines.

• I prioritize tasks effectively to ensure that I can deliver results even under pressure.

• I have experience handling high-pressure situations in my previous roles, such as meeting sales targets during peak seas...read more
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Simple general knowledge questions