SBI Cards & Payment Services
90+ Interview Questions and Answers
Q1. What minimum cibil score required for credit card
The minimum CIBIL score required for a credit card varies from bank to bank and can range from 600 to 750.
Different banks have different minimum CIBIL score requirements for credit cards.
The range can be anywhere from 600 to 750.
A higher CIBIL score increases the chances of getting approved for a credit card.
Other factors such as income, employment history, and credit utilization also play a role in credit card approval.
Q2. Q.1 what is credit card? Q.2 Credit card & debit card uses? Q.3 experienced or not ..?? And why left your job and your experience of your Ex-job?
Credit card is a plastic card that allows the holder to borrow money from the bank to make purchases.
Credit cards allow users to make purchases on credit and pay back the borrowed amount later with interest.
Debit cards, on the other hand, allow users to make purchases using their own money from their bank account.
Credit cards offer rewards and cashback benefits, while debit cards do not.
I have experience in handling credit card sales and customer service.
I left my previous jo...read more
Q3. Explain the how to the sale of credit card to the customer
To sell a credit card to a customer, explain the benefits, features, and rewards of the card and tailor the pitch to the customer's needs.
Explain the benefits of the card, such as cashback, rewards points, and discounts
Highlight the features of the card, such as low interest rates, no annual fees, and fraud protection
Tailor the pitch to the customer's needs and lifestyle, for example, if they travel frequently, emphasize the card's travel rewards and perks
Address any concerns...read more
Q4. How to the sale of credit card nd what is the credit card
A credit card is a payment card issued to users to enable them to pay for goods and services based on the promise of future payment.
To sell a credit card, highlight its benefits such as cashback, reward points, and discounts
Explain the credit limit and interest rates clearly
Offer a comparison with other credit cards in the market
Provide excellent customer service to build trust and loyalty
Educate customers on responsible credit card usage to avoid debt
Example: 'Our credit car...read more
Q5. What do you know sbi card?
SBI Card is a credit card issued by SBI Cards and Payment Services Private Limited, a subsidiary of State Bank of India.
SBI Card offers a wide range of credit cards to suit different needs and lifestyles.
It provides various benefits such as reward points, cashback, discounts, and offers on shopping, dining, travel, and more.
SBI Card also has tie-ups with various brands and merchants to provide exclusive deals and privileges to its cardholders.
The company has a strong presence...read more
Q6. Q.1 Tell me about your? Q.2 what is debit card?
A debit card is a plastic card that allows you to access funds in your bank account to make purchases or withdraw cash.
Debit cards are linked to a checking or savings account
They can be used at ATMs, online, and in-person at merchants
Debit cards do not allow you to spend more than the available balance in your account
They may come with rewards programs or cashback offers
Examples of debit card issuers include Visa, Mastercard, and American Express
Q7. Suppose you have a pen: you have to sell it, how will you do it?
I would highlight the pen's unique features and benefits to potential buyers, showcasing its quality and versatility.
Highlight the pen's durability and smooth writing experience
Emphasize any special features such as a comfortable grip or refillable ink
Demonstrate the pen's versatility for various uses, such as writing, drawing, or marking
Offer a competitive price or special promotion to entice buyers
Provide excellent customer service and follow-up to ensure customer satisfact...read more
Q8. What is credit card
A credit card is a payment card issued to users as a method of payment.
Credit cards allow users to borrow money from a bank or financial institution to make purchases.
Users are required to pay back the borrowed amount along with interest and fees.
Credit cards offer various benefits such as cashback, rewards, and discounts on purchases.
Examples of credit card companies include Visa, Mastercard, and American Express.
Q9. What is SBI card how many use of card
SBI Card is a credit card issued by SBI Cards and Payment Services Private Limited.
SBI Card offers a range of credit cards to suit different needs and lifestyles.
It provides benefits such as reward points, cashback, discounts, and more.
SBI Card has a large customer base and is widely accepted at various merchants.
As of March 2021, SBI Card had over 11 million credit cardholders.
SBI Card also offers various features such as contactless payments, EMI options, and more.
Q10. present job team handling experience you have to maintain at least 50 to 60 ground level team member so please give answer to them they have to trust on you have that capability
I have extensive experience in managing large teams and have gained their trust through effective communication and support.
I have successfully managed a team of 70 ground level members in my previous role as a sales manager.
I believe in building strong relationships with team members by providing regular feedback and addressing their concerns.
I have implemented team-building activities and training programs to enhance their skills and motivation.
I have a track record of achi...read more
Q11. Why do you think SBI cards is a good place to work for ?
SBI Cards is a good place to work for due to its strong brand reputation, growth opportunities, and employee-friendly policies.
Strong brand reputation in the financial industry
Opportunities for career growth and advancement
Employee-friendly policies and benefits
Supportive work environment and team collaboration
Commitment to innovation and technology-driven solutions
Q12. 4 C's of marketing and apply this and describe how SBI works?
The 4 C's of marketing are customer, cost, convenience, and communication. SBI focuses on customer-centric marketing.
SBI focuses on understanding the needs and preferences of its customers
Cost is an important factor in SBI's marketing strategy, with a focus on providing affordable products and services
Convenience is also a key aspect, with SBI offering a range of channels for customers to access its services
Communication is vital, with SBI using various channels to communicat...read more
Q13. How can be convence the customer to take SBI card
Customers can be convinced to take SBI card by highlighting its benefits and rewards.
Explain the benefits of the SBI card such as cashback, reward points, and discounts
Highlight the ease of use and convenience of the SBI card
Provide examples of how the SBI card can save the customer money
Emphasize the security features of the SBI card
Offer incentives such as waived annual fees or bonus reward points for signing up
Address any concerns or objections the customer may have
Provide...read more
Q14. Do a survey and plan a way on "how to retain customer for SBI cards" ?
To retain customers for SBI cards, conduct a survey to understand their needs and preferences, offer personalized rewards and benefits, provide excellent customer service, and continuously engage with customers through targeted marketing campaigns.
Conduct a survey to gather feedback and understand customer needs
Offer personalized rewards and benefits based on customer spending patterns
Provide excellent customer service through prompt issue resolution and proactive communicati...read more
Q15. 4 P's of marketing and which one is the most important and why?
The 4 P's of marketing are Product, Price, Place, and Promotion. The most important P depends on the specific context and goals of the business.
Product: Refers to the goods or services being offered by a company. It includes the features, quality, design, and packaging.
Price: Refers to the amount customers are willing to pay for the product. It should be set in a way that covers costs and generates profit.
Place: Refers to the distribution channels and locations where the prod...read more
Q16. How to use credit card
Credit cards can be used for making purchases, paying bills, and earning rewards.
Swipe or insert the card at the point of sale
Enter your PIN or sign the receipt
Pay off the balance in full each month to avoid interest charges
Use rewards programs to earn cash back, points, or miles
Set up automatic payments to avoid late fees
Q17. What you know about Credit card ?
A credit card is a payment card issued to users to enable the cardholder to pay a merchant for goods and services based on the cardholder's promise to the card issuer to pay them for the amounts plus the other agreed charges.
Credit cards allow users to borrow money up to a certain limit to make purchases.
They charge interest on the balance if not paid in full by the due date.
Credit cards offer rewards and cashback programs to incentivize usage.
They can be used for online and ...read more
Q18. Do you know what is credit card??
A credit card is a plastic card that allows you to borrow money from a bank or financial institution to make purchases.
Credit cards have a credit limit, which is the maximum amount you can borrow.
You have to pay back the borrowed amount with interest.
Credit cards offer rewards and cashback on purchases.
They can be used for online and offline transactions.
Examples of credit card companies include Visa, Mastercard, and American Express.
Q19. What is sale and how to sale
Sales is the process of convincing a potential customer to buy a product or service.
Identify the customer's needs and preferences
Highlight the benefits of the product or service
Address any objections or concerns the customer may have
Close the sale by asking for the customer's commitment
Follow up with the customer to ensure satisfaction and build a long-term relationship
Q20. What is SBI CARDS ?
SBI CARDS is a subsidiary of State Bank of India that offers credit cards to customers.
SBI CARDS is one of the leading credit card issuers in India.
It offers a wide range of credit cards to suit different needs and lifestyles.
SBI CARDS has tie-ups with various merchants and offers discounts and rewards to its customers.
It also provides online services like balance transfer, EMI conversion, and bill payment.
SBI CARDS has a strong presence in both urban and rural areas of India...read more
Q21. What is CIBIL score
CIBIL score is a credit score used by lenders to evaluate the creditworthiness of borrowers.
CIBIL score ranges from 300 to 900.
Higher the score, higher the chances of loan approval.
Factors affecting CIBIL score include credit history, credit utilization, payment history, etc.
A good CIBIL score is usually above 750.
Borrowers can check their CIBIL score for free once a year.
Lenders use CIBIL score to determine interest rates and loan amounts.
Q22. how will you convince customer for issue credit card
I will highlight the benefits of having a credit card and tailor the offer to the customer's needs.
Explain the rewards and cashback programs offered by the credit card
Highlight the convenience of not carrying cash and the security features of the card
Tailor the offer to the customer's spending habits and lifestyle
Address any concerns or objections the customer may have
Provide excellent customer service and follow up with the customer after the sale
Q23. Do you have scooty/ bike?
Yes, I have a bike.
I own a Honda Activa.
I use it for daily commute to work.
It helps me save time and avoid traffic.
I ensure regular maintenance to keep it in good condition.
Q24. What is collection .how can you acheive your targer
Collections is the process of recovering unpaid debts. Targets can be achieved through effective communication and negotiation.
Collections involves contacting customers who have not paid their debts
Effective communication and negotiation skills are key to achieving targets
Using data analysis to identify trends and prioritize accounts can also help achieve targets
Offering payment plans or settlements can incentivize customers to pay off their debts
Maintaining accurate records ...read more
Q25. What is bank? What we can get in bank?
A bank is a financial institution that accepts deposits from the public and creates credit. It offers various financial services such as loans, savings accounts, and investment opportunities.
Banks accept deposits from customers
Banks provide loans to individuals and businesses
Banks offer savings accounts for customers to save money
Banks provide investment opportunities such as mutual funds and stocks
Banks offer services like online banking, credit cards, and financial advice
Q26. What is uses of cards
Cards are used for making payments, accessing funds, and building credit history.
Cards can be used to make purchases at stores or online
Debit cards can be used to withdraw cash from ATMs
Credit cards can help build a credit history and earn rewards
Prepaid cards can be used to manage spending and budgeting
Gift cards can be given as presents or used for personal shopping
Travel cards can offer perks like airline miles or hotel discounts
Q27. How many types of cards
There are various types of cards such as credit cards, debit cards, prepaid cards, gift cards, loyalty cards, etc.
Credit cards are used to borrow money from the bank
Debit cards are linked to a bank account and used to withdraw money or make purchases
Prepaid cards are loaded with a specific amount of money and can be used until the balance runs out
Gift cards are given as a present and can be used to purchase items at a specific store or website
Loyalty cards are used to earn re...read more
Q28. Whats is sales and how you can add value to our company
Sales is the process of selling products or services to customers in exchange for money, and I can add value to your company by increasing revenue and expanding market reach.
Developing and implementing sales strategies to meet targets
Building and maintaining relationships with clients
Identifying new business opportunities
Training and motivating sales teams
Analyzing market trends and competitor activities
Improving customer satisfaction and retention rates
Q29. What is Audit & which are the things could not acceptable in banks
Audit is a process of examining and verifying financial records to ensure accuracy and compliance with regulations.
Audit is conducted to ensure that financial statements are accurate and reliable.
It involves examining financial records, transactions, and internal controls.
Auditors check for compliance with laws and regulations, and identify areas for improvement.
In banks, unacceptable things include fraud, embezzlement, money laundering, and non-compliance with regulations.
Au...read more
Q30. Do you have two wheeler??
Yes, I have a two wheeler for commuting to work and other places.
Yes, I own a two wheeler for convenient transportation.
Having a two wheeler helps me commute to work and run errands efficiently.
My two wheeler is a reliable mode of transportation for short distances.
Q31. What to do if target not achieve
Analyze reasons for not achieving target, create action plan, communicate with team, adjust strategies, seek support if needed.
Analyze reasons for not achieving target
Create action plan to address shortcomings
Communicate with team to discuss challenges and seek input
Adjust strategies based on feedback and data
Seek support from higher management or resources if needed
Q32. What is your favourite card
My favorite card is the Ace of Spades.
I love the design and symbolism of the card.
It is often considered the most powerful card in a deck.
It is featured prominently in many popular culture references, such as the song 'Ace of Spades' by Motörhead.
It can also be used in various card games in different ways, adding to its versatility.
Q33. What are use for cards
Cards are used for making payments, accessing funds, and earning rewards.
Cards can be used to make purchases at stores and online
Debit cards can be used to withdraw cash from ATMs
Credit cards can be used to borrow money and pay it back over time
Rewards cards can earn points or cash back for purchases
Gift cards can be given as presents and used to make purchases
Prepaid cards can be loaded with funds and used like a debit card
Travel cards can offer perks like airport lounge acc...read more
Q34. How to Salas credit card ???
Sales of credit cards can be done through various channels such as online, in-person, or over the phone.
Credit card sales require knowledge of the product and its benefits
Identify potential customers and their needs
Offer incentives such as sign-up bonuses or rewards programs
Provide clear and concise information about fees and interest rates
Ensure compliance with regulations and company policies
Follow up with customers to address any concerns or questions
Examples: Online appli...read more
Q35. What is Secured and Unsecured loans? What is NPA and Write off and Pre NPA ?
Secured loans are backed by collateral, while unsecured loans are not. NPA refers to non-performing assets, write off is when a loan is considered uncollectible, and pre NPA refers to loans at risk of becoming NPA.
Secured loans are loans that are backed by collateral, such as a house or car, reducing the risk for the lender.
Unsecured loans are not backed by collateral, making them riskier for the lender.
NPA (Non-Performing Asset) refers to loans where the borrower has failed ...read more
Q36. What is sales ?
Sales is the process of persuading potential customers to purchase a product or service.
Sales involves identifying potential customers and their needs
It requires building relationships with customers to understand their preferences
Sales also involves presenting products or services in a compelling way to encourage purchase
Closing the sale by overcoming objections and finalizing the transaction is a key part of sales
Follow-up and customer service are important for maintaining ...read more
Q37. Why SBI Card and reason for change?
SBI Card is a leading player in the credit card industry with a strong brand reputation and growth potential.
SBI Card has a proven track record of success and growth in the credit card industry
The company has a strong brand reputation and is well-respected in the market
There is significant potential for further growth and expansion in the industry
I am excited about the opportunity to contribute to the continued success of SBI Card
Q38. How to take benifit on customer ??
Taking benefit from customers is unethical and not recommended in sales.
Sales should focus on providing value to customers
Building long-term relationships with customers is more important than short-term gains
Offering personalized solutions to customers can increase their satisfaction and loyalty
Providing excellent customer service can lead to positive word-of-mouth and referrals
Being transparent and honest with customers can build trust and credibility
Upselling and cross-sel...read more
Q39. How to handal customer ?
Handling customers requires active listening, empathy, and problem-solving skills.
Listen actively to understand their needs and concerns
Show empathy and understanding towards their situation
Provide solutions to their problems and offer alternatives
Maintain a positive attitude and be patient
Follow up with them to ensure their satisfaction
Q40. why you join SBI card or teleperformance?
Q41. Explain about Credit card
A credit card is a payment card issued to users as a method of payment.
Credit cards allow users to borrow money up to a certain limit to make purchases.
Users are required to pay back the borrowed amount along with interest and fees.
Credit cards offer various benefits such as cashback, rewards, and discounts.
Credit scores are impacted by credit card usage and payment history.
Examples of credit card companies include Visa, Mastercard, and American Express.
Q42. Difference between sales and marketing
Sales focuses on selling products or services, while marketing focuses on promoting and creating awareness about those products or services.
Sales involves direct interaction with customers to make a sale
Marketing involves creating advertising campaigns, branding, and market research
Sales is more short-term focused on closing deals, while marketing is long-term focused on building brand awareness and customer loyalty
Q43. What is the definition of credit card.....?
A credit card is a payment card issued by a financial institution that allows the cardholder to borrow funds to make purchases.
Credit cards are issued by banks or other financial institutions.
Cardholders can use credit cards to make purchases and borrow funds.
Credit card transactions involve the cardholder borrowing money from the issuer and promising to repay it later.
Credit cards often come with a credit limit, which is the maximum amount the cardholder can borrow.
Interest ...read more
Q44. Risk management and TPRM Experience, if any
Yes, I have extensive experience in risk management and TPRM.
I have developed and implemented risk management frameworks for various organizations.
I have conducted risk assessments and identified potential risks and vulnerabilities.
I have experience in third-party risk management and have worked with vendors to ensure compliance with security standards.
I have also developed and implemented incident response plans to mitigate risks.
For example, in my previous role, I led a tea...read more
Q45. What do you mean by sales
Sales is the process of persuading a potential customer to purchase a product or service.
Sales involves identifying potential customers and their needs
It requires building relationships with customers and understanding their buying behavior
Sales involves presenting the product or service in a compelling way and addressing any objections
It also involves negotiating and closing deals
Sales requires follow-up and maintaining customer satisfaction
Examples include selling cars, ins...read more
Q46. Your current job responsibilities and Incentive calculation vectors.
My current job responsibilities include managing a team, overseeing daily operations, and ensuring customer satisfaction. Incentive calculation vectors include sales performance and customer feedback.
Managing a team
Overseeing daily operations
Ensuring customer satisfaction
Incentive calculation based on sales performance
Incentive calculation based on customer feedback
Q47. Tell me about sales
Sales involves the process of identifying, attracting, and converting potential customers into actual buyers.
Sales is about building relationships with customers to understand their needs and provide solutions.
It involves effective communication and persuasion skills to convince customers to make a purchase.
Sales also includes setting and achieving targets, negotiating deals, and closing sales.
Successful salespeople are proactive, persistent, and have a good understanding of ...read more
Q48. How to usde credit card??
Using a credit card is simple and convenient.
Swipe or insert the card into the card reader
Enter the amount to be charged
Sign the receipt or enter your PIN
Make sure to pay off the balance on time to avoid interest charges
Protect your card and personal information from fraud
Q49. How to sale sbi card
To sell SBI cards, focus on understanding customer needs, highlighting benefits, providing personalized solutions, and building trust.
Understand customer needs and preferences
Highlight the benefits and features of SBI cards
Provide personalized solutions based on customer requirements
Build trust and credibility through transparent communication
Offer attractive rewards and incentives
Give examples of how SBI cards have helped other customers
Q50. What is credit card and its uses ??
A credit card is a payment card issued to users as a method of payment. It allows the cardholder to borrow funds from a bank or financial institution.
Credit cards are widely used for online and offline purchases.
They offer convenience and flexibility in making payments.
Credit cards also offer rewards and cashback programs to users.
They can be used for emergency expenses and to build credit history.
However, credit cards can also lead to debt if not used responsibly.
Examples of...read more
Q51. How you convince customer for credit card
To convince customers for a credit card, highlight the benefits, offer incentives, address concerns, and provide personalized recommendations.
Emphasize the benefits of having a credit card such as convenience, rewards, and building credit history.
Offer incentives like sign-up bonuses, cashback rewards, or exclusive discounts.
Address customer concerns by explaining the security measures in place, fraud protection, and flexible repayment options.
Provide personalized recommendat...read more
Q52. What ur future goal in conpany ?
My future goal in the company is to become a respected and effective leader, driving team success and contributing to the company's growth.
To develop strong leadership skills and inspire my team to achieve their full potential.
To foster a positive and collaborative work environment.
To consistently meet and exceed team and company goals.
To actively seek opportunities for professional growth and development.
To contribute innovative ideas and strategies to improve team performan...read more
Q53. What r uh think about cradit card?
Credit cards can be useful but require responsible usage to avoid debt and financial trouble.
Credit cards can provide benefits such as cashback rewards and fraud protection.
However, they can also lead to high interest rates and debt if not used responsibly.
It's important to pay off the balance in full each month and avoid overspending.
Credit scores can also be impacted by credit card usage.
Overall, credit cards can be a useful tool but require responsible usage.
Q54. What you know about collections ?
Collections involve the process of recovering overdue payments from customers or clients.
Collections involve contacting customers who have overdue payments.
Negotiating payment plans with customers to settle their debts.
Recording all communication and payment agreements with customers.
Utilizing collection software to track and manage accounts.
Following legal guidelines and regulations when pursuing collections.
Examples: contacting customers for late credit card payments, follo...read more
Q55. what do you know about Sbi the cards
SBI Cards is a subsidiary of State Bank of India that offers a range of credit cards to customers.
SBI Cards offers a variety of credit cards including travel, shopping, and lifestyle cards.
They have tie-ups with various brands and offer rewards and discounts on their cards.
SBI Cards also provides features like balance transfer, EMI conversion, and contactless payments.
Customers can manage their cards through the SBI Card app and website.
SBI Cards has a strong presence in the ...read more
Q56. What is you bank overdraft and credit card.
I do not have a bank overdraft or credit card.
Q57. What is the best card for SBI card?
Q58. What is funnel based approach ?
Funnel based approach is a marketing strategy that involves guiding potential customers through a series of steps towards a desired action.
It involves breaking down the customer journey into stages or steps
Each stage is designed to move the customer closer to the desired action
The stages typically include awareness, interest, consideration, and conversion
The approach helps to identify areas where customers may drop off and make improvements
Examples include email marketing cam...read more
Q59. Difference between credit card and debit card
Credit cards allow users to borrow money up to a certain limit, while debit cards allow users to spend money directly from their bank account.
Credit cards provide a line of credit that allows users to make purchases and pay them off later.
Debit cards deduct funds directly from the user's bank account when making a purchase.
Credit cards often come with rewards programs and offer additional benefits like travel insurance or purchase protection.
Debit cards do not involve borrowi...read more
Q60. WHAT IS CREDIT CARD AND HOW TO SELL
A credit card is a payment card issued to users as a method of payment. Selling credit cards involves promoting the benefits and features of the card.
Explain the rewards and cashback programs offered by the credit card
Highlight the security features of the card, such as fraud protection and zero liability
Emphasize the convenience of using a credit card for online and in-store purchases
Provide information on the interest rates and fees associated with the card
Offer sign-up bon...read more
Q61. Take the card for customer Who's beniftes
The customer benefits from having a card for easy access to their account and transactions.
The customer can easily access their account information and transaction history.
The card can be used for making purchases and withdrawing cash from ATMs.
Having a card also provides a sense of security as it eliminates the need to carry cash.
The customer can earn rewards or cashback on their purchases depending on the card type.
Q62. What is credit cards and its uses?
Credit cards are payment cards that allow consumers to borrow money to make purchases.
Credit cards offer convenience and flexibility for making purchases.
They can be used for online shopping, travel bookings, and everyday expenses.
Credit cards often come with rewards programs, such as cashback or points for travel.
They can also help build credit history and improve credit scores.
However, if not used responsibly, credit cards can lead to debt and financial problems.
Q63. how you manage if you cant handle the problem
I would seek help from a colleague or supervisor to find a solution and learn from the experience.
Seek assistance from a more experienced colleague or supervisor
Research and gather information to better understand the problem
Take a step back and reassess the situation to find alternative solutions
Q64. Who is sbi card benifts and branch
SBI Card is a credit card issued by SBI Cards and Payment Services Private Limited, a subsidiary of the State Bank of India.
SBI Card offers a range of benefits such as reward points, cashback, discounts, and more.
SBI Card has a wide network of branches across India where customers can avail services such as card issuance, payment, and more.
SBI Card also has a mobile app and online portal for easy access to card-related services.
Examples of SBI Card benefits include 10X reward...read more
Q65. What is axle to the bike or four wheeler
The axle is a central shaft that connects the wheels of a bike or four-wheeler to the frame.
The axle provides support and allows the wheels to rotate.
It is typically made of a strong and durable material like steel.
The axle may have different designs depending on the type of vehicle.
In a bike, there is usually a front axle and a rear axle.
In a four-wheeler, there are typically two axles, one for the front wheels and one for the rear wheels.
The axle is an essential component f...read more
Q66. What is performance marketing ?
Performance marketing is a type of digital marketing that focuses on driving measurable results and ROI.
Targets specific audience segments
Uses data and analytics to optimize campaigns
Examples include PPC, affiliate marketing, and email marketing
Measures success based on specific KPIs such as conversions or revenue
Can be more cost-effective than traditional advertising
Q67. Real Time Analytical Observations and steps
Real-time analytical observations involve monitoring and analyzing data as it is happening to make informed decisions.
Monitor key performance indicators in real-time
Analyze trends and patterns to identify potential issues or opportunities
Take immediate action based on observations to optimize performance
Utilize advanced analytics tools for real-time data analysis
Collaborate with team members to share insights and make data-driven decisions
Q68. What is this credit card. What is bank overdraft.
A credit card is a payment card issued by a financial institution that allows cardholders to borrow funds to pay for goods and services.
Credit cards allow users to make purchases on credit and pay back the borrowed amount with interest
Credit cards often come with rewards programs, such as cash back or travel points
Bank overdraft occurs when a customer withdraws more money from their account than they have available
Overdraft fees can be charged by the bank for allowing the ove...read more
Q69. What is your typing speed ?
My typing speed is 70 words per minute.
I have been practicing typing for several years and have consistently improved my speed.
I am comfortable typing on both a traditional keyboard and a laptop keyboard.
I am able to accurately type while also paying attention to other tasks, such as reading or listening to instructions.
I have experience typing various types of documents, including reports, emails, and presentations.
Q70. Everything roles n responsibilities of trainer.
Trainer's roles and responsibilities include designing and delivering training programs, assessing trainee progress, and providing feedback.
Design and deliver training programs that meet the needs of the organization and trainees
Assess trainee progress and adjust training methods as needed
Provide feedback to trainees to help them improve their skills
Stay up-to-date with industry trends and best practices
Collaborate with other trainers and departments to ensure training is ali...read more
Q71. Experience in GRC domain
I have extensive experience in the GRC domain.
I have worked on implementing GRC frameworks for various clients.
I have conducted risk assessments and developed risk management plans.
I have experience in compliance management and regulatory requirements.
I have worked on developing policies and procedures for information security.
I have conducted audits and provided recommendations for improvement.
I have experience in implementing GRC tools such as RSA Archer and MetricStream.
Q72. what is credit card , rotational shift
Credit card is a financial tool that allows users to make purchases on credit. Rotational shift refers to working different shifts at different times.
Credit card is a payment card issued by a financial institution that allows the cardholder to borrow funds to pay for goods and services.
Rotational shift refers to a work schedule where employees rotate through a set number of shifts, such as morning, afternoon, and night shifts.
Working in rotational shifts may require employees...read more
Q73. tell me about sbi cards?
SBI Cards is a leading credit card issuer in India, offering a wide range of credit cards with various benefits and features.
SBI Cards is a subsidiary of State Bank of India, the largest public sector bank in India.
They offer credit cards for different customer segments such as travel, shopping, dining, etc.
SBI Cards has a strong presence in the market with a large customer base.
They provide various rewards and cashback offers to their cardholders.
SBI Cards has a user-friendl...read more
Q74. How to treat the customer
Customers should be treated with respect, empathy, and professionalism to build trust and loyalty.
Listen actively to their needs and concerns
Provide personalized solutions based on their preferences
Follow up to ensure satisfaction and address any issues promptly
Be transparent and honest in all interactions
Show appreciation for their business and loyalty
Q75. Common Eligibility criteria for issuing credit cards
Q76. How to give more sale
To increase sales, focus on improving customer experience, offering promotions, and expanding your reach.
Improve customer experience by providing excellent service and addressing their needs
Offer promotions such as discounts, free gifts, or loyalty programs to incentivize purchases
Expand your reach through targeted marketing campaigns and partnerships with other businesses
Analyze sales data to identify trends and adjust strategies accordingly
Q77. What is caredit card ?
A credit card is a plastic card that allows you to borrow money from a bank or financial institution to make purchases.
Credit cards have a credit limit, which is the maximum amount of money you can borrow.
You can use a credit card to make purchases online, in stores, or over the phone.
Credit cards charge interest on the balance you carry from month to month.
Some credit cards offer rewards, such as cash back or points, for using them to make purchases.
Credit cards can be a use...read more
Q78. Litigation and Cyber Law Experience
I have experience in both litigation and cyber law.
I have handled various civil and criminal cases in courts.
I have also advised clients on cyber law compliance and data protection.
I am familiar with the IT Act, 2000 and its amendments.
I have drafted and reviewed various agreements related to technology and data protection.
I have conducted training sessions for clients on cyber security and data privacy.
Q79. What where your targets ?
My targets were to increase brand awareness, drive website traffic, and generate leads through display advertising.
Increase brand awareness through targeted display campaigns
Drive website traffic by optimizing ad placements and creatives
Generate leads by implementing lead capture forms and retargeting
Track and analyze campaign performance to optimize for ROI
Collaborate with cross-functional teams to align display strategy with overall marketing goals
Q80. Is credit cards have launch access
Q81. Any knowledge about credit card
Yes, I have knowledge about credit cards including types, benefits, fees, and usage.
Types of credit cards include rewards cards, cashback cards, and travel cards.
Benefits of credit cards may include rewards points, purchase protection, and travel insurance.
Fees associated with credit cards can include annual fees, late payment fees, and foreign transaction fees.
Credit cards can be used for making purchases, building credit history, and earning rewards.
Q82. What is Coverage in Training
Coverage in training refers to the extent to which the training program addresses all necessary topics and skills.
Coverage ensures that all relevant information and skills are included in the training program
It helps ensure that trainees are well-prepared for their roles and responsibilities
Examples of coverage in training include product knowledge, sales techniques, and customer service skills
Q83. SELL ME THE PEN AND THE TUBE LIGHT
The pen and tube light are essential tools for everyday use.
The pen is a versatile writing tool that can be used for various purposes such as taking notes, signing documents, and writing letters.
The tube light is a reliable source of light that can be used in various settings such as homes, offices, and outdoor activities.
Both the pen and tube light are durable and long-lasting, providing value for money.
The pen and tube light are must-have items for anyone who wants to be pr...read more
Q84. How credit cards works
Credit cards allow consumers to borrow money from a bank or financial institution to make purchases.
Credit cards have a credit limit, which is the maximum amount of money that can be borrowed.
When a purchase is made using a credit card, the bank or financial institution pays the merchant on behalf of the consumer.
The consumer then has to pay back the borrowed amount, along with any interest and fees, to the bank or financial institution.
Credit cards can also offer rewards, su...read more
Q85. What is fraud?
Fraud is a deliberate deception or misrepresentation for personal gain or to cause harm.
Fraud involves intentional acts of deception or dishonesty.
It is committed with the intention of gaining personal benefits or causing harm to others.
Examples of fraud include identity theft, financial scams, insurance fraud, and embezzlement.
Q86. What is known marchant
A known merchant is a business or individual that is recognized and trusted for their products or services.
A known merchant has a good reputation and is often recommended by others.
They have a track record of providing quality products or services.
Customers trust known merchants and are more likely to make purchases from them.
Known merchants often have a strong online presence and positive customer reviews.
Examples of known merchants include well-established retail brands, re...read more
Q87. WHAT IS ONBOARDING SOUND BOXX
Onboarding Sound Boxx is a device used for enhancing the audio experience during the onboarding process.
Onboarding Sound Boxx is a hardware device.
It is designed to provide high-quality audio during the onboarding process.
It can be connected to various audio sources such as computers, smartphones, or tablets.
The device offers customizable sound profiles to suit different onboarding scenarios.
It can be used in training sessions, presentations, or virtual onboarding programs.
On...read more
Q88. Last company working deatils
I worked at XYZ Bank as a Relationship Manager for 3 years.
Worked at XYZ Bank for 3 years
Held the position of Relationship Manager
Managed client relationships and provided financial advice
Achieved sales targets and increased branch revenue
Led a team of 5 relationship officers
Q89. Give the cards problem Solvenig
Cards problem solving involves using logic and strategy to arrange a deck of cards in a specific order.
Identify the desired order of the cards
Determine the rules for rearranging the cards
Use logic and strategy to rearrange the cards accordingly
Examples include sorting a deck of cards by suit or arranging them in a specific numerical order
Q90. What is the Recovery tools
Recovery tools are software or hardware used to recover lost or corrupted data.
Recovery tools can be used to recover data from hard drives, USB drives, memory cards, and other storage devices.
Examples of recovery tools include Recuva, EaseUS Data Recovery Wizard, and TestDisk.
Recovery tools can also be used to recover deleted or lost partitions on a hard drive.
Hardware recovery tools include devices that can read data from damaged hard drives or other storage media.
Recovery t...read more
Q91. What are your strenghts
My strengths include strong communication skills, attention to detail, and ability to work well in a team.
Strong communication skills - able to effectively convey information and ideas
Attention to detail - meticulous in completing tasks accurately
Teamwork - collaborate well with others to achieve common goals
Q92. Haw can you recover the money
Recovering money requires a systematic approach and effective communication with the debtor.
Identify the reason for non-payment and address it promptly
Establish a payment plan and follow up regularly
Consider legal action if necessary
Maintain a positive relationship with the debtor to ensure future business
Utilize collection agencies or debt collectors as a last resort
Q93. Vehicle available or not.
Yes, vehicle is available.
Yes, I have a vehicle available for transportation.
The vehicle is in good condition and regularly maintained.
I can provide transportation services for clients if needed.
Q94. What is sbi card
SBI Card is a credit card issued by State Bank of India, one of the largest public sector banks in India.
SBI Card is a credit card offered by State Bank of India
It provides various benefits and rewards to cardholders
SBI Card is widely accepted at merchants and online stores
Cardholders can earn reward points on their purchases
Q95. What is the Recovery
Recovery refers to the process of regaining something that has been lost or damaged.
Recovery can refer to financial recovery, such as the process of recovering unpaid debts or loans.
It can also refer to physical recovery, such as the process of recovering from an injury or illness.
In the context of data, recovery can refer to the process of recovering lost or corrupted data.
Recovery can also refer to the process of restoring something to its original state, such as restoring ...read more
Q96. What's expected CTC
Expected CTC depends on candidate's experience, skills, industry standards, and company budget.
Expected CTC can vary based on candidate's level of experience and skills.
Industry standards and company budget also play a role in determining the expected CTC.
Candidates can research average salaries for similar roles in the industry to get an idea of expected CTC.
Q97. Types of credit cards
Q98. Sales experience
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