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SBI Cards & Payment Services Area Sales Manager Interview Questions and Answers

Updated 5 Feb 2024

Q1. present job team handling experience you have to maintain at least 50 to 60 ground level team member so please give answer to them they have to trust on you have that capability

Ans.

I have extensive experience in managing large teams and have gained their trust through effective communication and support.

  • I have successfully managed a team of 70 ground level members in my previous role as a sales manager.

  • I believe in building strong relationships with team members by providing regular feedback and addressing their concerns.

  • I have implemented team-building activities and training programs to enhance their skills and motivation.

  • I have a track record of achi...read more

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Q2. Why do you think SBI cards is a good place to work for ?

Ans.

SBI Cards is a good place to work for due to its strong brand reputation, growth opportunities, and employee-friendly policies.

  • Strong brand reputation in the financial industry

  • Opportunities for career growth and advancement

  • Employee-friendly policies and benefits

  • Supportive work environment and team collaboration

  • Commitment to innovation and technology-driven solutions

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Q3. 4 C's of marketing and apply this and describe how SBI works?

Ans.

The 4 C's of marketing are customer, cost, convenience, and communication. SBI focuses on customer-centric marketing.

  • SBI focuses on understanding the needs and preferences of its customers

  • Cost is an important factor in SBI's marketing strategy, with a focus on providing affordable products and services

  • Convenience is also a key aspect, with SBI offering a range of channels for customers to access its services

  • Communication is vital, with SBI using various channels to communicat...read more

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Q4. Do a survey and plan a way on "how to retain customer for SBI cards" ?

Ans.

To retain customers for SBI cards, conduct a survey to understand their needs and preferences, offer personalized rewards and benefits, provide excellent customer service, and continuously engage with customers through targeted marketing campaigns.

  • Conduct a survey to gather feedback and understand customer needs

  • Offer personalized rewards and benefits based on customer spending patterns

  • Provide excellent customer service through prompt issue resolution and proactive communicati...read more

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Q5. 4 P's of marketing and which one is the most important and why?

Ans.

The 4 P's of marketing are Product, Price, Place, and Promotion. The most important P depends on the specific context and goals of the business.

  • Product: Refers to the goods or services being offered by a company. It includes the features, quality, design, and packaging.

  • Price: Refers to the amount customers are willing to pay for the product. It should be set in a way that covers costs and generates profit.

  • Place: Refers to the distribution channels and locations where the prod...read more

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Q6. Whats is sales and how you can add value to our company

Ans.

Sales is the process of selling products or services to customers in exchange for money, and I can add value to your company by increasing revenue and expanding market reach.

  • Developing and implementing sales strategies to meet targets

  • Building and maintaining relationships with clients

  • Identifying new business opportunities

  • Training and motivating sales teams

  • Analyzing market trends and competitor activities

  • Improving customer satisfaction and retention rates

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Interview Process at SBI Cards & Payment Services Area Sales Manager

based on 5 interviews
2 Interview rounds
Resume Shortlist Round
One-on-one Round
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