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Reliance SMSL Customer Support Associate Interview Questions and Answers

Updated 28 Feb 2024

3 interviews found

Sort by: Popular
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Jan 2024.

1 Interview Round

1

HR Round (1 Question)

  • Q1. Where do you like to see yourself in next 5 years

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to get information about the company and be confident.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Jul 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Group Discussion Round

Need to Discuss about any one Complaint from customer

3

HR Round (2 Questions)

  • Q1. What about your professional Goals
  • Q2. I need to be my self as an experienced and that one will importance from company while company growing

Interview Preparation Tips

Topics to prepare for Reliance SMSL Customer Support Associate interview:
  • Company position of this country
Interview preparation tips for other job seekers - Need to be show that what you can do if that job is your's
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Jun 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Where do you see yourself in next 5 years
  • Q2. I can see myself in next 5 years in your organization as an valuable asset for the company

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest, confident don't get nervous and go with the flow

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 -

I applied via Campus Placement

4 Interview Rounds

1

Group Discussion Round

They will give some topic and we have to discuss with the other candidates.

2

Assignment Round

Easy assignment.. It was just around one hour...

3

Assignment Round

It is also easy.. It was just around one hour. six sections like listening, speaking, free speech, email writing, listening comprehension..

4

One-on-one Round (2 Questions)

  • Q1. Tell me about ur self
  • Q2. Why should hire you?
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 No response

I applied via Naukri.com and was interviewed in Sep 2024.

1 Interview Round

1

Aptitude Test Round

Amcat Test happened as first round

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Indeed and was interviewed in Nov 2023.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Tell me about yourself?
2

HR Round (1 Question)

  • Q1. Tell me about your past experiences and salary expectation?

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for best myself and past experiences and you must be clear if your communication is best in English.
Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 More than 8 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Mar 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Besic question like tell me about your self
  • Q2. Why u want to join bpo
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Jul 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (2 Questions)

  • Q1. Basically they want to know the communication skills in English.
  • Q2. They ask you about yourself and whatever you tell they will ask you the next question related to that.
3

Aptitude Test Round

They will take a 30 minutes test where there is a aptitude test and they will see the English typing essay writing.

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in May 2024.

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. SELF INTRODUCTION ? WHEN YOU WORKING & WHATS YOUR COMPANY NAME BEFORE ? HOW MUCH YEAR YOUR WORK EXPERINCE BEFORE COMPANY ? WHAT YOUR SALARY BEFORE COMPANY ?
2

Coding Test Round

Typing and grammar test in mobile .

3

Behavioral Round (1 Question)

  • Q1. Self introduction ? Why you get this job ? Why am select you ? How much you get this before salary ? Some English newspaper reading .

Interview Preparation Tips

Interview preparation tips for other job seekers - 2 YEAR WORKING EXPERINCE IS COMPLSORY.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 -
Result
 Not Selected

I applied via Campus Placement and was interviewed in Feb 2024.

2 Interview Rounds

1

Group Discussion Round

Topic about why customer satisfaction is important?

2

Aptitude Test Round

General knowledge, typing test, communication testing .

Reliance SMSL Interview FAQs

How many rounds are there in Reliance SMSL Customer Support Associate interview?
Reliance SMSL interview process usually has 2 rounds. The most common rounds in the Reliance SMSL interview process are Resume Shortlist, HR and One-on-one Round.

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People are getting interviews through

based on 3 Reliance SMSL interviews
WalkIn
Referral
67%
33%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Reliance SMSL Customer Support Associate Salary
based on 13 salaries
₹1.4 L/yr - ₹3.5 L/yr
15% less than the average Customer Support Associate Salary in India
View more details

Reliance SMSL Customer Support Associate Reviews and Ratings

based on 3 reviews

4.3/5

Rating in categories

3.6

Skill development

4.0

Work-Life balance

3.6

Salary & Benefits

4.0

Job Security

3.6

Company culture

2.7

Promotions/Appraisal

3.6

Work Satisfaction

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