Upload Button Icon Add office photos

1point1 Solutions

Compare button icon Compare button icon Compare

Filter interviews by

1point1 Solutions Customer Support Associate Interview Questions and Answers for Freshers

Updated 21 Apr 2023

1point1 Solutions Customer Support Associate Interview Experiences for Freshers

1 interview found

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Besic question like tell me about your self
  • Q2. Why u want to join bpo

Interview questions from similar companies

I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How you handle a angry customer
  • Ans. 

    I remain calm, listen to their concerns, apologize for the inconvenience, and offer a solution.

    • Remain calm and composed

    • Listen actively to their concerns

    • Apologize for the inconvenience caused

    • Offer a solution to resolve the issue

    • Ensure customer satisfaction

    • Follow up to ensure the issue is resolved

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Bee confident
Prepare well
Honesty answer only

I applied via Referral and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Do you have vehicle Are you comfortable to do this job Why should we hire you Previous working experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Please tell everything true about yourself so that you don't have to face any problem in future and work with full dedication for the company and for yourself as well

I applied via Recruitment Consultant and was interviewed before Jan 2021. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self intro and a topic in gd

Interview Preparation Tips

Interview preparation tips for other job seekers - For freshers it is a good company to start a carrier.work pressure is more.only for taking a experience it is a good company to start a carrier

I applied via Walk-in and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 
Round 2 - Assignment 
Round 3 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Hgs is a wonderful company.....which gave opportunity to know my ability....

I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Breifly introduce yourself
  • Q2. About college intership what is sales waht is BPO

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on your communication or your word and a littelbit awarness about BPO

I applied via Recruitment Consultant and was interviewed before Jan 2019. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. Tell me about yourself.
  • Q2. Questions related to previous job.
  • Q3. Typing test and Versant Round
  • Q4. Speak on any one topic
  • Q5. Why you want to join this company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Answer the questions with confidence and don't behave casually.

I appeared for an interview in Aug 2017.

Interview Questionnaire 

1 Question

  • Q1. I had been asked to say something about myself

Interview Preparation Tips

Round: HR Interview
Experience: Respective interviewer asked about myself, family background, about my qualifications, I was quite nervous, interviewer was very clear at his point that is "we are not here to understand ua nervousness, we only measure the confidence" that was encouragable
Tips: Always answer respectively in short and simple, truth and understandable

College Name: Mumbai university

Interview Preparation Tips

Round: Resume Shortlist
Experience: Jam round
Tips: Talk about the taypink


Round: Test
Experience: Jam round
Tips: Talk about the taypink

Total Questions: 15

Round: Test
Experience: Discation
Tips: Yes
Duration: 15 minutes

I appeared for an interview in Jan 2017.

Interview Preparation Tips

Round: Resume Shortlist
Experience: I passed first round by giving interview in english rapidly questiones
Tips: be confident

Round: Test
Duration: 30 minutes
Total Questions: 20

Skills: Communication

1point1 Solutions Interview FAQs

How many rounds are there in 1point1 Solutions Customer Support Associate interview for freshers?
1point1 Solutions interview process for freshers usually has 2 rounds. The most common rounds in the 1point1 Solutions interview process for freshers are Resume Shortlist and HR.

Tell us how to improve this page.

1point1 Solutions Customer Support Associate Interview Process for Freshers

based on 1 interview

Interview experience

1
  
Bad
View more
1point1 Solutions Customer Support Associate Salary
based on 5 salaries
₹2.1 L/yr - ₹2.5 L/yr
16% less than the average Customer Support Associate Salary in India
View more details

1point1 Solutions Customer Support Associate Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

4.0

Skill development

4.0

Work-life balance

3.0

Salary

3.0

Job security

4.0

Company culture

4.0

Promotions

4.0

Work satisfaction

Explore 1 Review and Rating
Customer Response Executive
171 salaries
unlock blur

₹1 L/yr - ₹3.2 L/yr

Customer Relationship Executive
142 salaries
unlock blur

₹1.3 L/yr - ₹4.1 L/yr

Customer Care Executive
135 salaries
unlock blur

₹0.9 L/yr - ₹3.2 L/yr

Customer Support Executive
130 salaries
unlock blur

₹1.2 L/yr - ₹4.2 L/yr

Customer Service Executive
122 salaries
unlock blur

₹1 L/yr - ₹3.5 L/yr

Explore more salaries
Compare 1point1 Solutions with

Concentrix Corporation

3.7
Compare

Infosys BPM

3.6
Compare

WNS

3.4
Compare

Quess

3.8
Compare
Did you find this page helpful?
Yes No
write
Share an Interview