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Jindal X Customer Support Associate Interview Questions and Answers for Experienced

Updated 20 May 2024

Jindal X Customer Support Associate Interview Experiences for Experienced

3 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself?
Round 2 - HR 

(1 Question)

  • Q1. Tell me about your past experiences and salary expectation?

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for best myself and past experiences and you must be clear if your communication is best in English.
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself

Customer Support Associate Interview Questions Asked at Other Companies for Experienced

Q1. How can you tackle your customer in real time scenario?
asked in Accenture
Q2. What basic troubleshooting will you try if you are facing issues ... read more
Q3. How would you handle an angry customer?
asked in Accenture
Q4. What is safe made available in Android devices, how does it work?
asked in Accenture
Q5. What is the latest Android OS available in the market?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduce yourself
Round 3 - HR 

(1 Question)

  • Q1. Introduction with experience
Round 4 - HR 

(1 Question)

  • Q1. Tell some thing about this topic like Delhi metro and women empowerment
  • Ans. 

    Delhi Metro has played a significant role in women empowerment by providing safe and convenient transportation options.

    • Delhi Metro has separate coaches for women, ensuring their safety and comfort during travel.

    • It has increased women's access to education and job opportunities by providing a reliable mode of transportation.

    • Women are encouraged to use public transport more freely, leading to greater independence and emp...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It's very easy to clear your interview over there no difficult but I suggest before thatat u given interview confirm first this job stable or not means job security is needed becoz JindalX claim no job security

Interview questions from similar companies

I applied via Referral and was interviewed before Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Direct walkin interview.... Gave a basic Amcat test with easy questions related to english and math.... After that u will have typing test to check ur speed and accuracy... Practice it well to pass...After...

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and make them understand that u really want this job by NOT telling it at the same time... and be patient between the rounds, they check ur patience and intenrionally delay the rounds just to check if u really want the job....

I applied via Naukri.com and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Last experience, self introduction etc..

Interview Preparation Tips

Interview preparation tips for other job seekers - Not to be nervous, listen to the interviewer's questions carefully.

I applied via Campus Placement and was interviewed in Apr 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Do you work well in pressure?

Interview Preparation Tips

Interview preparation tips for other job seekers - Well, working under pressure and without pressure is just same for me, in fact in one of the project that has to be completed in 3 weeks but it usually takes 6 weeks and whole team was in stress and panics and me as a leader I ensured that they settled down and prioritize there our work and in fact very organized manner we completed the project and we have also worked in the night so i think working under pressure is not bad for me.

I applied via Naukri.com and was interviewed before Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About the process u wants to know .basic qualifications like

Interview Preparation Tips

Interview preparation tips for other job seekers - Be cool and be a active listner and reply with confidence .

I applied via Naukri.com and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Tell me something about your self.
  • Q2. What are your plans for next 5 years?
  • Q3. How long do you stick with job?
  • Q4. What will you do if you failed in job task?
  • Q5. What are strength and weakness?
  • Q6. What is customers service and how it can be improved?
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after a purchase.

    • Listen actively to customers and address their concerns promptly

    • Provide personalized and empathetic service

    • Offer multiple channels for customer support (e.g. phone, email, chat)

    • Train employees to handle difficult situations and provide solutions

    • Collect feedback and use it to improve service

    • Create a customer-centric

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - You need think calm and answer patiently.

Interview Questionnaire 

1 Question

  • Q1. Mostly from Resume so well prepare for it. also every company ask questions that they are looking the knowledge and passion of candidates regarding that particular job role they offered.

I applied via Naukri.com and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

6 Questions

  • Q1. Tell me about yourself ?
  • Q2. Tell me about your town ?
  • Q3. How was your lockdown ?
  • Q4. According to you lockdown was good or bad ??
  • Q5. Tell me a story of a film which you like most ?
  • Q6. Why you like this film ?

Interview Preparation Tips

Interview preparation tips for other job seekers - You have to be work on you communication skill. Be confident over the call and be prepare for three round of interview where they will judge your communication skill.

Jindal X Interview FAQs

How many rounds are there in Jindal X Customer Support Associate interview for experienced candidates?
Jindal X interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Jindal X interview process for experienced candidates are HR, One-on-one Round and Resume Shortlist.
How to prepare for Jindal X Customer Support Associate interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Jindal X. The most common topics and skills that interviewers at Jindal X expect are Customer Service, Outbound Sales, Telecalling, Telemarketing and Telesales.
What are the top questions asked in Jindal X Customer Support Associate interview for experienced candidates?

Some of the top questions asked at the Jindal X Customer Support Associate interview for experienced candidates -

  1. Tell some thing about this topic like Delhi metro and women empowerm...read more
  2. Self introduction Abt company Languages known Hobb...read more

Tell us how to improve this page.

Jindal X Customer Support Associate Interview Process for Experienced

based on 3 interviews

Interview experience

3.7
  
Good
View more
Jindal X Customer Support Associate Salary
based on 40 salaries
₹1.5 L/yr - ₹2.9 L/yr
32% less than the average Customer Support Associate Salary in India
View more details

Jindal X Customer Support Associate Reviews and Ratings

based on 43 reviews

4.1/5

Rating in categories

4.0

Skill development

3.8

Work-life balance

3.9

Salary

3.7

Job security

3.9

Company culture

3.8

Promotions

3.9

Work satisfaction

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