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I applied via Walk-in and was interviewed before Nov 2021. There were 4 interview rounds.
Bpo stands for Business Process Outsourcing. It involves contracting non-core business functions to a third-party provider.
Bpo is a cost-effective way for companies to delegate tasks such as customer service, data entry, and accounting to specialized providers.
It allows companies to focus on their core competencies and improve efficiency.
Bpo providers are typically located in countries with lower labor costs, such as I...
Ixigo is a travel search engine that helps customers find the best deals on flights, hotels, and transportation.
Ixigo aggregates information from various travel websites to provide customers with the most comprehensive search results.
Customers can compare prices and book directly through Ixigo's platform.
Ixigo also offers features such as fare alerts and trip planning tools to help customers save time and money.
For exa...
posted on 12 Oct 2024
I applied via Company Website and was interviewed in Sep 2024. There were 2 interview rounds.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong communication and problem-solving skills
Empathetic and patient approach towards customers
Received multiple awards for excellent customer service
I chose this role because of my passion for helping others and my strong communication skills.
Passion for helping others
Strong communication skills
Enjoy problem-solving and resolving issues
Previous experience in customer service
Desire to make a positive impact on customers
I am a dedicated and empathetic professional with a strong background in customer service.
I have excellent communication skills and can effectively handle customer inquiries and complaints.
I am highly organized and detail-oriented, ensuring that all customer issues are resolved in a timely manner.
I am a team player and can work well under pressure to meet customer needs and exceed expectations.
Handling and managing company members involves effective communication, conflict resolution, and fostering a positive work environment.
Establish open lines of communication with team members
Listen actively to their concerns and feedback
Provide support and guidance when needed
Address conflicts promptly and professionally
Encourage teamwork and collaboration
Recognize and reward individual and team achievements
Yes, I am flexible to work with the company and adapt to changing schedules or tasks.
I am willing to work different shifts, including weekends and holidays if required.
I can handle multiple tasks simultaneously and prioritize them effectively.
I am open to learning new skills and taking on additional responsibilities as needed.
I have a strong background in customer service, excellent communication skills, and a passion for helping others.
Extensive experience in customer service roles
Excellent communication skills, both written and verbal
Proven track record of resolving customer issues effectively
Passionate about providing top-notch customer care
Ability to remain calm and professional in challenging situations
I applied via Referral and was interviewed in Sep 2024. There were 2 interview rounds.
My favorite season is autumn because of the beautiful colors, cool weather, and cozy atmosphere.
I love the changing colors of the leaves, especially when they turn vibrant shades of red, orange, and yellow.
The cool, crisp air is refreshing and perfect for outdoor activities like hiking or apple picking.
Autumn is a time for cozy sweaters, warm drinks, and comfort food like pumpkin pie and apple cider.
I enjoy the festive...
My favorite movie is The Shawshank Redemption because of its powerful storytelling, character development, and themes of hope and redemption.
The Shawshank Redemption is a classic film directed by Frank Darabont.
The movie is based on a Stephen King novella and follows the story of Andy Dufresne, a banker who is wrongly convicted of murder and sent to Shawshank State Penitentiary.
The film explores themes of friendship, h...
It was a typing test on a computer
I applied via Company Website and was interviewed in Aug 2024. There was 1 interview round.
I applied via Referral and was interviewed in Jul 2024. There was 1 interview round.
I am a dedicated and experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.
I have over 5 years of experience in customer service roles
I am skilled in handling customer inquiries, complaints, and feedback
I have a proven track record of meeting and exceeding customer satisfaction goals
I am proficient in using CRM systems and other customer service t
The impact of social media on mental health
Social media can contribute to feelings of inadequacy and low self-esteem
Excessive use of social media can lead to anxiety and depression
Cyberbullying on social media platforms can have serious mental health consequences
posted on 24 Oct 2024
posted on 8 Jul 2024
I applied via Company Website and was interviewed in Jun 2024. There were 3 interview rounds.
Typing test which was very easy
General English reading test which was good
Conversation test which was a bit hard
Customer Care Executive
304
salaries
| ₹1.1 L/yr - ₹4.1 L/yr |
Travel Executive
218
salaries
| ₹1.2 L/yr - ₹4 L/yr |
Customer Service Executive
142
salaries
| ₹1.2 L/yr - ₹4.5 L/yr |
Team Lead
123
salaries
| ₹2.2 L/yr - ₹5 L/yr |
Customer Support Executive
105
salaries
| ₹1.5 L/yr - ₹3.2 L/yr |
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