Subject Matter Expert(Sme)

20+ Subject Matter Expert(Sme) Interview Questions and Answers

Updated 22 Jan 2024
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Q1. How would you manage high volume with low manpower?

Ans.

By implementing efficient processes, automation, and optimizing resource allocation.

  • Implement efficient processes to streamline operations

  • Automate repetitive tasks to reduce manual effort

  • Optimize resource allocation by cross-training employees

  • Utilize technology and tools to increase productivity

  • Implement performance metrics and monitor progress

  • Outsource non-core activities to external vendors if feasible

Q2. What is six sigma in operation management

Ans.

Six Sigma is a data-driven approach to improve quality and reduce defects in operational processes.

  • Six Sigma aims to minimize variability and defects in processes through statistical analysis and problem-solving methodologies.

  • It involves five phases: Define, Measure, Analyze, Improve, and Control (DMAIC).

  • Six Sigma is widely used in industries such as manufacturing, healthcare, and finance to improve efficiency and customer satisfaction.

  • It requires trained professionals known ...read more

Subject Matter Expert(Sme) Interview Questions and Answers for Freshers

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Q3. What is you know about RRD?

Ans.

RRD stands for Round Robin Database, a type of database used for storing time series data.

  • RRD was developed by Tobias Oetiker in 1998.

  • It is designed to handle large amounts of time series data efficiently.

  • RRD uses a round-robin algorithm to store data in fixed-size, pre-allocated files.

  • It allows for easy graphing and visualization of data using tools like RRDtool.

  • RRD is commonly used in network monitoring and performance analysis applications.

Q4. What is SWOT?What is business organisation ? Etc

Ans.

SWOT is a strategic planning tool used to identify a company's strengths, weaknesses, opportunities, and threats. A business organization is a group of people working together to achieve a common goal.

  • SWOT stands for Strengths, Weaknesses, Opportunities, and Threats

  • It helps businesses identify internal and external factors that may affect their success

  • Strengths and weaknesses are internal factors, while opportunities and threats are external factors

  • Business organization refer...read more

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Q5. is pi is a rational number or not

Ans.

Pi is not a rational number.

  • A rational number can be expressed as a ratio of two integers, but pi cannot be expressed in this way.

  • Pi is an irrational number with an infinite non-repeating decimal expansion.

  • Proof of pi's irrationality was first given by Johann Lambert in 1761.

Q6. do you have laptop with internet connection?

Ans.

Yes, I have a laptop with a reliable internet connection.

  • I use my laptop for work and personal use.

  • I have a high-speed internet connection to ensure smooth work.

  • I have access to various online resources and tools to enhance my expertise.

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Q7. Prepare a PPT on any topic using real world examples and teach using it.

Ans.

Preparing a PPT on the topic of 'Effective Communication in the Workplace'

  • Introduction to effective communication

  • Barriers to effective communication

  • Real-world examples of effective communication

  • Tips for improving communication skills

  • Conclusion and summary

  • Examples: Apple's keynote presentations, TED Talks, and effective team meetings

Q8. Definition of force, momentum, laws of motion, thermodynamics,etc

Ans.

Fundamental concepts in physics and thermodynamics

  • Force is a push or pull on an object that causes it to accelerate

  • Momentum is the product of an object's mass and velocity

  • Laws of motion describe how objects move and interact with each other

  • Thermodynamics is the study of heat and its relationship with energy and work

  • First law of thermodynamics states that energy cannot be created or destroyed, only transferred or converted

  • Second law of thermodynamics states that the total entr...read more

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subject matter expert (SME) 10-15 years
Logicmotive Consultant
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Q9. Denial management and ar follow up and can you able to handle a team of opportunity given

Ans.

Yes, I have experience in denial management and AR follow-up and have successfully led teams in these areas.

  • I have experience in analyzing and resolving denied claims, identifying trends and implementing process improvements to prevent future denials.

  • I am skilled in AR follow-up, including timely and effective communication with insurance companies and patients to ensure timely payment.

  • I have led teams in these areas, providing training and support to team members to ensure h...read more

Q10. Difine the LCM and HCF and distinguish the difference betweenthem

Ans.

LCM is the smallest multiple of two or more numbers while HCF is the largest factor of two or more numbers.

  • LCM is found by multiplying the prime factors of the numbers, taking the highest power of each factor.

  • HCF is found by finding the common factors of the numbers and taking the highest one.

  • For example, LCM of 4 and 6 is 12 while HCF is 2.

Q11. Expdctations from team members?

Ans.

Team members are expected to be proactive, collaborative, and accountable.

  • Proactivity: Team members should take initiative and anticipate needs or issues.

  • Collaboration: Team members should work well with others, communicate effectively, and contribute to a positive team dynamic.

  • Accountability: Team members should be responsible for their tasks, meet deadlines, and take ownership of their work.

  • Example: A team member should proactively identify potential risks in a project and ...read more

Q12. Describe the order creation process?

Ans.

The order creation process involves several steps from receiving the order to delivering the product.

  • The process starts with receiving the order from the customer.

  • The order is then reviewed for accuracy and availability of the product.

  • If the product is available, the order is confirmed and the customer is notified.

  • If the product is not available, the customer is informed and given options.

  • The order is then processed and prepared for shipment.

  • The product is shipped to the cust...read more

Q13. Explain csm? Draw neat and explain diagram

Ans.

CSM stands for Customer Service Management. It is a process that involves managing customer interactions and providing support.

  • CSM involves managing customer interactions and providing support

  • It helps in improving customer satisfaction and loyalty

  • CSM tools include ticketing systems, chatbots, and knowledge bases

  • CSM is important for businesses to retain customers and increase revenue

Q14. Examples on Bias for action principle

Ans.

Bias for action principle is about taking quick decisions and implementing them without delay.

  • Acting quickly on available information

  • Making decisions with incomplete information

  • Implementing decisions without delay

  • Being proactive rather than reactive

  • Examples: Amazon's 'two pizza team' concept, Google's 'launch and iterate' approach

Q15. The last ly type the numerics

Ans.

I'm sorry, but the question is unclear and does not make sense.

    Q16. what is a rational number

    Ans.

    A rational number is a number that can be expressed as a ratio of two integers.

    • Rational numbers include fractions and terminating or repeating decimals.

    • They can be positive, negative, or zero.

    • Examples include 1/2, -3/4, and 0.25.

    • Irrational numbers, such as pi and the square root of 2, are not rational.

    Q17. What is marketing mix

    Ans.

    Marketing mix refers to the set of tactics or tools used by a company to promote its products or services.

    • Marketing mix consists of four Ps: product, price, place, and promotion.

    • Product refers to the item or service being sold.

    • Price refers to the cost of the product or service.

    • Place refers to the location where the product or service is sold.

    • Promotion refers to the methods used to communicate with customers and promote the product or service.

    • Example: A company may use a combi...read more

    Q18. Write an email on situation of rigid customer

    Ans.

    Email addressing a situation with a rigid customer

    • Acknowledge the customer's concerns and frustrations

    • Offer empathy and understanding

    • Provide clear and concise information or solutions

    • Suggest alternative options if applicable

    • Maintain a professional and polite tone throughout the email

    Q19. Techniques in PCR,RT PCR,Neo Darwinism.

    Ans.

    PCR and RT PCR are molecular biology techniques used for amplification and detection of DNA/RNA. Neo-Darwinism is the modern synthesis of Darwin's theory of evolution.

    • PCR (Polymerase Chain Reaction) is used to amplify a specific DNA sequence.

    • RT PCR (Reverse Transcriptase PCR) is used to amplify RNA sequences by first converting them into complementary DNA (cDNA).

    • Neo-Darwinism combines Darwin's theory of natural selection with modern genetics and molecular biology.

    • PCR and RT P...read more

    Q20. Explain a topic with daily life

    Ans.

    Topic: Photosynthesis. How plants make food using sunlight.

    • Plants use chlorophyll to absorb sunlight

    • Carbon dioxide is taken in through tiny pores called stomata

    • Water is absorbed through the roots and transported to the leaves

    • During photosynthesis, oxygen is released as a byproduct

    • Examples: Growing plants in a garden, observing leaves changing color in the fall

    Q21. Prepare 2 ppts on 2 different topics

    Ans.

    Preparing 2 ppts on different topics

    • Choose topics that are relevant and interesting to the audience

    • Create a clear and concise outline for each ppt

    • Use visuals and graphics to enhance the presentation

    • Practice the presentation to ensure smooth delivery

    • Include a summary and call to action at the end

    • Example topics: 'The Benefits of Meditation' and 'Effective Time Management Strategies'

    Q22. Examples for Disagree and commit

    Ans.

    Disagree and commit is a leadership principle where team members express their disagreement but commit to the final decision.

    • It encourages healthy debate and diverse perspectives

    • It helps to avoid groupthink and encourages critical thinking

    • Examples include Amazon's decision to launch the Kindle despite internal disagreements and Apple's decision to launch the iPhone without a physical keyboard

    Q23. What is O2C cycle?

    Ans.

    O2C cycle refers to the Order-to-Cash cycle, which is the process of receiving and fulfilling customer orders and receiving payment.

    • The cycle starts with receiving an order from a customer.

    • The order is then processed and the product or service is delivered to the customer.

    • The customer is then invoiced for the product or service.

    • Payment is received from the customer and the cycle is complete.

    • The O2C cycle is important for businesses to ensure timely delivery and payment for th...read more

    Q24. Please explain Citrix logon process

    Ans.

    Citrix logon process involves authentication, enumeration, and connection establishment.

    • User enters credentials on Citrix login page

    • Authentication server verifies the credentials

    • Enumeration process determines the available resources for the user

    • Connection establishment process creates a secure connection between user device and Citrix server

    • User gains access to the resources available to them

    Q25. explain Pythagoras theorem

    Ans.

    Pythagoras theorem states that in a right-angled triangle, the square of the hypotenuse is equal to the sum of the squares of the other two sides.

    • The theorem is named after the ancient Greek mathematician Pythagoras.

    • It is often written as a^2 + b^2 = c^2, where c is the length of the hypotenuse and a and b are the lengths of the other two sides.

    • It is used in various fields such as engineering, architecture, and physics to calculate distances, angles, and forces.

    • For example, i...read more

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